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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Fusion Cloud HCM

    Score7.8 out of 10
    N/AOracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

    $4

    Per Employee Per Month

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    Oracle Fusion Cloud HCMAgentforce Sales
    Editions & Modules
    Help Desk
    $4.00
    Per Employee Per Month
    Talent Management
    $10.00
    Per Employee Per Month
    Global HR
    $15.00
    Per Employee Per Month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Oracle Fusion Cloud HCMAgentforce Sales
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredOptional
    Additional DetailsContact Oracle HCM for detailed pricing information at +1.800.392.2999—
    More Pricing Information
    Community Pulse
    Oracle Fusion Cloud HCMAgentforce Sales
    Considered Both Products
    Oracle
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    26 Answers
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    25 Answers
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    26 Answers
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    21 Answers
    81%
    Implementation went as expected
    125 Answers
    Features
    Oracle Fusion Cloud HCMAgentforce Sales
    Human Resource Management
    Comparison of Human Resource Management features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.7
    176 Ratings
    6% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Employee demographic data8.6165 Ratings00 Ratings
    Employment history9.1174 Ratings00 Ratings
    Job profiles and administration8.7167 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.9157 Ratings00 Ratings
    Organizational charting8.4159 Ratings00 Ratings
    Organization and location management8.8164 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)8.4124 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.7
    119 Ratings
    6% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Pay calculation9.1106 Ratings00 Ratings
    Support for external payroll vendors8.594 Ratings00 Ratings
    Off-cycle/On-Demand payment8.332 Ratings00 Ratings
    Benefit plan administration8.7108 Ratings00 Ratings
    Direct deposit files9.0100 Ratings00 Ratings
    Salary revision and increment management8.9109 Ratings00 Ratings
    Reimbursement management8.291 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.9
    122 Ratings
    8% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Approval workflow8.8118 Ratings00 Ratings
    Balance details8.9122 Ratings00 Ratings
    Annual carry-forward and encashment8.8114 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.8
    156 Ratings
    6% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    View and generate pay and benefit information8.6135 Ratings00 Ratings
    Update personal information8.9155 Ratings00 Ratings
    View company policy documentation8.4115 Ratings00 Ratings
    Employee recognition9.0107 Ratings00 Ratings
    View job history8.9152 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.6
    70 Ratings
    7% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Tracking of all physical assets8.670 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.7
    157 Ratings
    13% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Report builder9.0155 Ratings00 Ratings
    Pre-built reports8.9152 Ratings00 Ratings
    Ability to combine HR data with external data8.2141 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.8
    125 Ratings
    9% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    New hire portal8.9122 Ratings00 Ratings
    Manager tracking tools8.7119 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.2
    125 Ratings
    1% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Corporate goal setting8.6119 Ratings00 Ratings
    Individual goal setting8.5121 Ratings00 Ratings
    Line-of sight-visibility8.4111 Ratings00 Ratings
    Performance tracking8.5124 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.6
    138 Ratings
    8% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Performance plans8.4136 Ratings00 Ratings
    Performance improvement plans8.5121 Ratings00 Ratings
    Review status tracking8.3131 Ratings00 Ratings
    Review reminders8.4123 Ratings00 Ratings
    Multiple review frequency8.4120 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.5
    109 Ratings
    8% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Create succession plans/pools8.499 Ratings00 Ratings
    Candidate ranking8.5101 Ratings00 Ratings
    Candidate search8.6105 Ratings00 Ratings
    Candidate development8.5103 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    8.3
    126 Ratings
    5% above category average
    Salesforce Agentforce Sales
    -
    Ratings
    Job Requisition Management8.3121 Ratings00 Ratings
    Company Website Posting8.3119 Ratings00 Ratings
    Publish to Social Media8.3112 Ratings00 Ratings
    Job Search Site Posting8.7114 Ratings00 Ratings
    Duplicate Candidate Prevention8.5118 Ratings00 Ratings
    Applicant Tracking8.9118 Ratings00 Ratings
    Notifications and Alerts8.8121 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.6268 Ratings
    Workflow management00 Ratings8.6258 Ratings
    Territory management00 Ratings7.5211 Ratings
    Opportunity management00 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.6243 Ratings
    Contract management00 Ratings8.0214 Ratings
    Quote & order management00 Ratings7.6197 Ratings
    Interaction tracking00 Ratings9.0228 Ratings
    Channel / partner relationship management00 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management00 Ratings8.3102 Ratings
    Call center management00 Ratings7.782 Ratings
    Help desk management00 Ratings7.286 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management00 Ratings7.8238 Ratings
    Email marketing00 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management00 Ratings8.3235 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings
    Reporting00 Ratings8.7200 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting00 Ratings7.8228 Ratings
    Pipeline visualization00 Ratings8.5247 Ratings
    Customizable reports00 Ratings8.7257 Ratings
    Customization
    Comparison of Customization features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Custom fields00 Ratings9.0248 Ratings
    Custom objects00 Ratings8.7238 Ratings
    Scripting environment00 Ratings7.6175 Ratings
    API for custom integration00 Ratings8.5209 Ratings
    Security
    Comparison of Security features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.0220 Ratings
    Role-based user permissions00 Ratings9.0254 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.6
    160 Ratings
    1% above category average
    Social data00 Ratings8.0158 Ratings
    Social engagement00 Ratings7.3156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation00 Ratings7.9212 Ratings
    Compensation management00 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of Oracle Fusion Cloud HCM and Salesforce Agentforce Sales
    Feature
    Oracle Fusion Cloud HCM
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    Oracle Fusion Cloud HCMAgentforce Sales
    Small Businesses
    UZIO
    Score9.4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle Fusion Cloud HCMAgentforce Sales
    Likelihood to Recommend
    8.0
    (219 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    9.0
    (31 ratings)
    9.1
    (61 ratings)
    Usability
    7.0
    (6 ratings)
    8.4
    (166 ratings)
    Availability
    7.0
    (1 ratings)
    9.0
    (29 ratings)
    Performance
    8.0
    (6 ratings)
    8.0
    (20 ratings)
    Support Rating
    4.1
    (6 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (12 ratings)
    Online Training
    8.8
    (4 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    6.0
    (4 ratings)
    9.0
    (19 ratings)
    Configurability
    5.0
    (1 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Product Scalability
    7.0
    (6 ratings)
    8.9
    (85 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Oracle Fusion Cloud HCMAgentforce Sales
    Likelihood to Recommend
    Oracle
    Oracle HCM is very much helpful and well suited in the recruitment and placement process and HR data. It makes it easier for HR in [organizations] to keep track of who is in and out of the [organization]. Improvement can be made by allowing employees to record their own data and update it as and when necessary without having to go through HR first.
    Incentivized
    Read full review
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Pros
    Oracle
    • A very beneficial tool to keep a record of the performance of all the employees and it can look for the capabilities of the employees.
    • Payroll problems are being solved easily with Oracle HCM Cloud.
    • Capable of holding all the recruitment processes easily and efficiently.
    • Price ranges are also affordable.
    Incentivized
    Read full review
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Cons
    Oracle
    • Government entities share data readily on applicants and HCM doesn't make it easy to have applications transferred between organizations. If applicants could apply once and send that application to multiple entities that would really make it more appealing to clients. This is a niche that is currently filled with NEOGOV, however Oracle's analytics are far superior to those in NEOGOV
    • There are no customizations allowed so clients need to work within the configuration standards or create a bolt on. Many times your greatest asset is also one of your biggest weaknesses.
    • Oracle is a large company and sometimes it can be hard to navigate the support matrix that they have set up. They also have tiers of support so you can pay more to get more, which isn't optimal from a customer point of view.
    Incentivized
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    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
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    Likelihood to Renew
    Oracle
    Taleo does what we need it to do and based on the costs from both a time and money perspective, I don't see us changing anytime soon. If anything I think we will look to leverage the capabilities available that we may not already be using.
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
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    Usability
    Oracle
    After the initial training's, it was quite intuitive to use the application. The application is based upon best practices and the overall flows are quite logical. The train stop approach also ensures that users understand where they are in the process cycle. Also, the number of clicks have been greatly rationalized to ensure that there is more streamlined experience.
    Incentivized
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    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
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    Reliability and Availability
    Oracle
    It works well. However we recently discovered that it no longer is supported on Internet Explorer so we had to change the default browser for everyone in our organization to MS Edge.
    Incentivized
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    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
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    Performance
    Oracle
    Works well.
    Incentivized
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    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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    Support Rating
    Oracle
    The rating is based upon our current level of support. The overall experience has vastly changed since we moved into product paid support. 'Also, with Oracle going with the model of quarterly patches, it makes sense to have the product company provide support to the overall application thereby eliminating the problems of bugs.
    Incentivized
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    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
    Read full review
    In-Person Training
    Oracle
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
    Read full review
    Online Training
    Oracle
    Great online tools and help, and printed out guidelines.
    Read full review
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
    Read full review
    Implementation Rating
    Oracle
    There is a lot of potential on Fusion. We have reaped about 10% of potential benefits. Especially on Workforce Intelligence, the opportunities are huge. The reason why we do not use the solution at its full potential is not in the product (which is simple and transparent). A roadmap is under construction to bring more of its potential to the end user.
    Incentivized
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    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Alternatives Considered
    Oracle
    Firstly, create a template for the data of human resources to be filled by the client with help from us, then We transformed the paperwork, excel, word sheets, did data cleansing and refined the data, and matched data with the correct fields inside the template and imported the data to oracle cloud hcm by using human capital management data loader
    Incentivized
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    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Contract Terms and Pricing Model
    Oracle
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
    Read full review
    Scalability
    Oracle
    Taleo (owned now by Oracle) continues to be an incredibly powerful product and it's scalability is among the most robust of any ATS in use today.
    Read full review
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Professional Services
    Oracle
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Return on Investment
    Oracle
    • We were not good at tracking any numbers around recruiting so now this last year we have been able to set the benchmark that we now can work toward improving.
    • At any given time, we could not say how many open positions we had. Now we are able to keep track of that.
    • We do a much better job with communicating with candidates now, especially the ones not selected. This will help us maintain a better reputation and attract the candidates back for other jobs they may be a better fit for in the future.
    Read full review
    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    ScreenShots

    Oracle Fusion Cloud HCM Screenshots

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    Agentforce Sales Screenshots

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