TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orum

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A

    SAP CPQ

    Score7.9 out of 10
    N/ASAP CPQ (replacing the former CallidusCloud CPQ solution) has been built to be independent of any CRM. The vendor says that this makes their solution more flexible. The vendor also says their solution provides businesses the flexibility to customize and enhance the solution without the constraints of CRM code. Pricing and product catalog changes can also be made by the users without having to rely on a CRM administrator.N/A
    Pricing
    OrumSAP CPQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OrumSAP CPQ
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    OrumSAP CPQ
    Preview Dialer
    Comparison of Preview Dialer features of Orum and SAP CPQ
    Feature
    Orum
    8.5
    21 Ratings
    15% above category average
    SAP CPQ
    -
    Ratings
    Contact preview8.321 Ratings00 Ratings
    Dialer-CRM integration8.421 Ratings00 Ratings
    Call notes & tags8.721 Ratings00 Ratings
    Automatic call logging8.521 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Orum and SAP CPQ
    Feature
    Orum
    8.3
    21 Ratings
    8% above category average
    SAP CPQ
    -
    Ratings
    Outbound dialing9.521 Ratings00 Ratings
    Custom caller ID7.619 Ratings00 Ratings
    Click-to-call8.518 Ratings00 Ratings
    Recorded voicemail drop8.021 Ratings00 Ratings
    Dialer contact import8.619 Ratings00 Ratings
    Campaign & list management7.316 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Orum and SAP CPQ
    Feature
    Orum
    8.2
    20 Ratings
    7% above category average
    SAP CPQ
    -
    Ratings
    Follow-up calls7.618 Ratings00 Ratings
    Dialer reporting & analytics8.820 Ratings00 Ratings
    Dialer compliance8.319 Ratings00 Ratings
    CPQ
    Comparison of CPQ features of Orum and SAP CPQ
    Feature
    Orum
    -
    Ratings
    SAP CPQ
    8.4
    8 Ratings
    4% below category average
    Quote sharing/sending00 Ratings8.88 Ratings
    Product configuration00 Ratings8.48 Ratings
    Configuration options00 Ratings8.78 Ratings
    Pricing rules00 Ratings8.08 Ratings
    Price adjustment00 Ratings8.78 Ratings
    Purchase history and open contracts00 Ratings8.57 Ratings
    Guided selling/Sales portal00 Ratings7.16 Ratings
    CPQ reporting & analytics00 Ratings8.36 Ratings
    CPQ-CRM integration00 Ratings8.37 Ratings
    Attachments to quotes00 Ratings9.27 Ratings
    Order capturing00 Ratings8.77 Ratings
    Best Alternatives
    OrumSAP CPQ
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    QuoteWerks
    Score9.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    QuoteWerks
    Score9.7 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Agentforce Revenue Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OrumSAP CPQ
    Likelihood to Recommend
    9.4
    (21 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (2 ratings)
    Usability
    9.0
    (12 ratings)
    7.8
    (8 ratings)
    Support Rating
    10.0
    (4 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OrumSAP CPQ
    Likelihood to Recommend
    Orum
    Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack.
    Incentivized
    Read full review
    SAP
    I would recommend SAP CPQ because it is powerful and works really well for handling complex pricing quotes and approvals. It save time and keep everything in one systems.
    Incentivized
    Read full review
    Pros
    Orum
    • Streamlines the dialing process. Reps can easily move from dialing one prospect to the next.
    • Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time.
    • Gives our leadership the ability to listen & coach on live calls
    • Easily manage users within the app - licensing and permissions are simple.
    Incentivized
    Read full review
    SAP
    • Simple order entry
    • Fast order entry
    • Quick contracts creations and pricings
    Incentivized
    Read full review
    Cons
    Orum
    • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
    • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
    Incentivized
    Read full review
    SAP
    • It is a complex solution and could do better on ease of use
    • Perhaps give mini explainer tutorials as you begin using it
    Incentivized
    Read full review
    Likelihood to Renew
    Orum
    No answers on this topic
    SAP
    We definitely want to renew based on the functionality and the use we give to it. However you never know 100% so that's why it is not a 10. Let's imagine if pricing changed significantly or they made sudden changes to the product which we considered negative... Then we would move elsewhere. This is highly unlikely though
    Read full review
    Usability
    Orum
    Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use
    Incentivized
    Read full review
    SAP
    it make the pricing and quoting part easier and able to integrate with other sap products easily but the ui could have been better and the customizations is not straight forward, requires deep expertise. which make the work more difficult. but instead of custom designing. this way we can reduce the coding and can go straight ahead with custom pricing part
    Incentivized
    Read full review
    Support Rating
    Orum
    I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
    Read full review
    SAP
    Not used
    Read full review
    Alternatives Considered
    Orum
    I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
    Incentivized
    Read full review
    SAP
    It connect much better with our existing SAP system like ERP and S/4HANA. keeping everything in sync automatically. Approval processes and automation are faster. reducing email and manual work.
    Incentivized
    Read full review
    Return on Investment
    Orum
    • As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects
    • Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier
    • Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business
    Incentivized
    Read full review
    SAP
    • Helped us make a lot of sales easier and quicker
    • More revenue we have made since doing this
    • Only negative is sometimes can be slow or want to attach custom email templates for send outs
    Incentivized
    Read full review
    ScreenShots

    SAP CPQ Screenshots

    Screenshot of CPQ Catalog - configurable to support multiple catalogs, graphics, and easy to follow guides.Screenshot of CPQ Configurator - guides users through configuration, indicating when a valid configuration is met, and showing commissions in real-time.Screenshot of CPQ Margin Health Indicator - sliding scale to make pricing easy while protecting margins.Screenshot of CPQ and Salesforce integration is seamless. Users never need to leave Salesforce to create a quote.