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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paessler PRTG

    Score8.4 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    RealVNC Connect

    Score8.9 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    Paessler PRTGRealVNC Connect
    Editions & Modules
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Paessler PRTGRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    Paessler PRTGRealVNC Connect
    Considered Both Products
    Paessler
    No answer on this topic
    RealVNC
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    28 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    38 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Paessler PRTGRealVNC Connect
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Paessler PRTG and RealVNC Connect
    Feature
    Paessler PRTG
    7.3
    67 Ratings
    8% below category average
    RealVNC Connect
    -
    Ratings
    Automated network device discovery7.260 Ratings00 Ratings
    Network monitoring9.666 Ratings00 Ratings
    Baseline threshold calculation8.557 Ratings00 Ratings
    Alerts8.867 Ratings00 Ratings
    Network capacity planning6.448 Ratings00 Ratings
    Packet capture analysis6.234 Ratings00 Ratings
    Network mapping5.447 Ratings00 Ratings
    Customizable reports5.857 Ratings00 Ratings
    Wireless infrastructure monitoring6.249 Ratings00 Ratings
    Hardware health monitoring9.264 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Paessler PRTG and RealVNC Connect
    Feature
    Paessler PRTG
    -
    Ratings
    RealVNC Connect
    7.3
    32 Ratings
    8% below category average
    Screen sharing00 Ratings9.028 Ratings
    File transfer00 Ratings8.015 Ratings
    Instant message00 Ratings6.119 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    Access to sleeping/powered-off computers00 Ratings6.09 Ratings
    Over-the-Internet remote session00 Ratings9.030 Ratings
    Initiate remote control from mobile00 Ratings9.019 Ratings
    Remote management of servers & workstations00 Ratings4.76 Ratings
    Centralized management dashboard00 Ratings7.116 Ratings
    Session record00 Ratings8.02 Ratings
    Annotations00 Ratings5.36 Ratings
    Monitoring and Alerts00 Ratings7.03 Ratings
    Multi-platform remote control00 Ratings9.011 Ratings
    Best Alternatives
    Paessler PRTGRealVNC Connect
    Small Businesses
    Auvik
    Score8.8 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Paessler PRTGRealVNC Connect
    Likelihood to Recommend
    8.8
    (68 ratings)
    9.7
    (38 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    8.0
    (8 ratings)
    Usability
    8.3
    (7 ratings)
    8.0
    (4 ratings)
    Support Rating
    8.0
    (19 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Paessler PRTGRealVNC Connect
    Likelihood to Recommend
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    RealVNC
    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Incentivized
    Read full review
    Pros
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    RealVNC
    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Incentivized
    Read full review
    Cons
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    RealVNC
    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Incentivized
    Read full review
    Likelihood to Renew
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    RealVNC
    VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
    Incentivized
    Read full review
    Usability
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    RealVNC
    It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company
    Incentivized
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    Support Rating
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
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    RealVNC
    VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
    Incentivized
    Read full review
    Online Training
    Paessler
    No answers on this topic
    RealVNC
    The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
    Read full review
    Implementation Rating
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
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    RealVNC
    No problem at all, love the product.
    Incentivized
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    Alternatives Considered
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
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    RealVNC
    VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
    Incentivized
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    Return on Investment
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
    RealVNC
    • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
    Incentivized
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    ScreenShots

    RealVNC Connect Screenshots

    Screenshot of the Device List in the Connect v8 desktop appScreenshot of On-Demand Assist, which can be used to start a remote support session using a single-use code.