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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Panopto

    Score7.5 out of 10
    N/APanopto is a video management platform for businesses and universities from the company of the same name in Seattle, supporting the recording, sharing, live streaming, and (after recording) sharing via LMS or internal video site, video search, and virtual classroom.

    $14.99

    per month

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    PanoptoTeamViewer
    Editions & Modules
    Pro
    $14.99
    per month
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    PanoptoTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    PanoptoTeamViewer
    Considered Both Products
    Panopto
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    356 Answers
    Features
    PanoptoTeamViewer
    Video Marketing
    Comparison of Video Marketing features of Panopto and TeamViewer
    Feature
    Panopto
    7.0
    6 Ratings
    8% below category average
    TeamViewer
    -
    Ratings
    Video personalization7.06 Ratings00 Ratings
    eCommerce6.01 Ratings00 Ratings
    Support for advertisements7.01 Ratings00 Ratings
    Video SEO8.02 Ratings00 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Panopto and TeamViewer
    Feature
    Panopto
    9.4
    7 Ratings
    41% above category average
    TeamViewer
    -
    Ratings
    Integration to LMS9.47 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of Panopto and TeamViewer
    Feature
    Panopto
    8.8
    10 Ratings
    3% above category average
    TeamViewer
    -
    Ratings
    Video access controls9.09 Ratings00 Ratings
    User management9.010 Ratings00 Ratings
    Video link sharing10.010 Ratings00 Ratings
    Internal video8.010 Ratings00 Ratings
    External video8.09 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Panopto and TeamViewer
    Feature
    Panopto
    8.5
    10 Ratings
    4% above category average
    TeamViewer
    -
    Ratings
    Player customization7.08 Ratings00 Ratings
    Embedded videos9.08 Ratings00 Ratings
    Video quality / Bandwidth controls8.89 Ratings00 Ratings
    Mobile compatibility9.08 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Panopto and TeamViewer
    Feature
    Panopto
    7.5
    10 Ratings
    5% below category average
    TeamViewer
    -
    Ratings
    A/B testing9.04 Ratings00 Ratings
    Streaming quality reports6.04 Ratings00 Ratings
    Per viewer tracking8.010 Ratings00 Ratings
    Per video tracking8.010 Ratings00 Ratings
    Video analytics dashboard6.38 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Panopto and TeamViewer
    Feature
    Panopto
    8.1
    9 Ratings
    6% below category average
    TeamViewer
    -
    Ratings
    On-Demand video7.68 Ratings00 Ratings
    Live streaming7.28 Ratings00 Ratings
    Impact of streaming on network8.04 Ratings00 Ratings
    Video upload & format support9.08 Ratings00 Ratings
    Video library / File management9.29 Ratings00 Ratings
    Video portal7.88 Ratings00 Ratings
    Video Engagement
    Comparison of Video Engagement features of Panopto and TeamViewer
    Feature
    Panopto
    8.8
    7 Ratings
    10% above category average
    TeamViewer
    -
    Ratings
    Audience polling10.05 Ratings00 Ratings
    Audience Q&A / Live chat7.25 Ratings00 Ratings
    Video comments9.27 Ratings00 Ratings
    Security
    Comparison of Security features of Panopto and TeamViewer
    Feature
    Panopto
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of Panopto and TeamViewer
    Feature
    Panopto
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Panopto and TeamViewer
    Feature
    Panopto
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of Panopto and TeamViewer
    Feature
    Panopto
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    PanoptoTeamViewer
    Small Businesses
    Vidyard
    Score8.3 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Vidyard
    Score8.3 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Ensemble Video
    Score9.1 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PanoptoTeamViewer
    Likelihood to Recommend
    8.0
    (12 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    7.0
    (2 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    7.0
    (1 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    PanoptoTeamViewer
    Likelihood to Recommend
    Panopto
    Panopto is great if you have a lot of video content that you need to put in a central repository. It makes it easy to manage who sees it and how it is categorized. The captioning features are also really good too. For folks to view the video, they don't need a Panopto account. You can send them a direct link. If you want to upload videos, however, they will need a Panopto account. If you only have a few videos or care less about usage statistics, SharePoint may be a better file repository option
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Panopto
    • Simple to use - It really is a click-and-go system. Log in, click on record, and you're set.
    • Flexible - It allows multiple information-rich inputs to be recorded simultaneously (for example, the screen, webcams, microphones, etc.). For some demonstrations, having multiple perspectives/views can be beneficial. The ability to add multiple webcams enhanced the value of some of my recordings.
    • Reliable - This is critical when an unforeseen opportunity arises and you want to capture it visually and with audio. I had multiple experiences where a unique person was available briefly and due to Panopto's reliability, I was able to capture content that would otherwise have been seen by only those physically present at the time.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Panopto
    • Panopto doesn't fully support Ultra courses in Blackboard - we can do quizzing, which is very helpful, but we can't do video submissions like an Original course.
    • There is no built-in certificate option for completing a video and its quiz questions, which requires us to use additional systems for tracking and awarding.
    • Analytics are mediocre. The reporting tools are challenging to use and to get clear information on a consistent basis.
    • Quizzing is limited to multiple choice or T/F -- there is no reflection point or open-ended question format.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Panopto
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Panopto
    Needs some work, but I'm sure improvements will come over time
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Panopto
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Panopto
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Panopto
    Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Panopto
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Panopto
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Panopto
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Panopto
    Cost wise, unless you have a huge audience, Panopto is better. Both Zoom Meeting and Kaltura and for more expensive and a smaller program/company may not have the demand to justify them. Kaltura - is a far superior tool, the UI is much more modern and easier for a novice user to understand, and it makes sharing videos amongst faculty much easier. The LMS integration if far smoother and the recording is much easier and faster (from within the LMS). The analytics are also present in a much cleaner and digestible way. Lastly, the quizzing feature is far more robust. Zoom - Smoother at streaming and live interactions. Stronger chat feature and supports larger audiences, it can handle over 100 HD webcams at once if needed. It does basic desktop capture and supporting audio-only formats that can easily be converted to Podcast or Soundcloud. Google Loom - This one is not listed above as it's rather new but its a FREE tool for fast video/desktop/PPT recordings and it's extremely fast and easy to share. That said it's pretty basic as far as any additional features are concerned. Post-production editing is limited to basic timeline trimming.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Panopto
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Panopto
    • Panopto integrates with our LMS, D2L quite well. It makes the process very simple for our instructors and students to record and watch videos.
    • It does not require any plugins or software to watch videos, as they load up in a web browser.
    • The videos work on mobile and embed easily in courses or on websites.
    • We also enjoy the easy sharing of videos and simplified management in the web portal.
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.