What users are saying about
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Top Rated
536 Ratings
64 Ratings
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Score 8.1 out of 100

Splashtop

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Top Rated
536 Ratings
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Score 9.5 out of 100

Feature Set Ratings

  • Parallels Desktop ranks higher in 1 feature set: Remote Administration

Remote Administration

8.6

Parallels Desktop

86%
8.1

Splashtop

81%
Parallels Desktop ranks higher in 9/14 features

Screen sharing

9.0
90%
5 Ratings
9.4
94%
37 Ratings

File transfer

9.3
93%
16 Ratings
8.7
87%
39 Ratings

Instant message

6.0
60%
2 Ratings
8.1
81%
30 Ratings

Secure remote access with Smart Card authentication

8.0
80%
2 Ratings
N/A
0 Ratings

Access to sleeping/powered-off computers

8.0
80%
5 Ratings
5.4
54%
13 Ratings

Over-the-Internet remote session

8.0
80%
6 Ratings
9.4
94%
42 Ratings

Remote management of servers & workstations

10.0
100%
2 Ratings
9.6
96%
7 Ratings

Remote Active Directory® management

9.0
90%
3 Ratings
N/A
0 Ratings

Centralized management dashboard

9.0
90%
7 Ratings
8.1
81%
32 Ratings

Session record

9.3
93%
5 Ratings
7.6
76%
19 Ratings

Annotations

8.7
87%
4 Ratings
9.0
90%
2 Ratings

Monitoring and Alerts

8.7
87%
5 Ratings
4.5
45%
5 Ratings

Multi-platform remote control

9.0
90%
5 Ratings
8.1
81%
33 Ratings

Initiate remote control from mobile

N/A
0 Ratings
8.9
89%
26 Ratings

Attribute Ratings

  • Parallels Desktop is rated higher in 3 areas: Likelihood to Renew, Usability, Implementation Rating
  • Splashtop is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.9

Parallels Desktop

79%
20 Ratings
9.7

Splashtop

97%
388 Ratings

Likelihood to Renew

10.0

Parallels Desktop

100%
1 Rating
8.9

Splashtop

89%
22 Ratings

Usability

10.0

Parallels Desktop

100%
2 Ratings
8.8

Splashtop

88%
16 Ratings

Availability

Parallels Desktop

N/A
0 Ratings
7.6

Splashtop

76%
3 Ratings

Performance

Parallels Desktop

N/A
0 Ratings
9.1

Splashtop

91%
3 Ratings

Support Rating

9.0

Parallels Desktop

90%
11 Ratings
9.5

Splashtop

95%
362 Ratings

Implementation Rating

10.0

Parallels Desktop

100%
3 Ratings
9.0

Splashtop

90%
8 Ratings

Contract Terms and Pricing Model

Parallels Desktop

N/A
0 Ratings
9.1

Splashtop

91%
1 Rating

Product Scalability

Parallels Desktop

N/A
0 Ratings
9.1

Splashtop

91%
3 Ratings

Professional Services

Parallels Desktop

N/A
0 Ratings
9.1

Splashtop

91%
1 Rating

Likelihood to Recommend

Parallels Desktop

The product has evolved over the years and has become a lot easier to use than before. Deploying Virtual Machines is quick and easy and multiple methods from ISO files to direct selection of products is possible with minimal effort. Any organization needing to test or simply do business on multiple platforms without having separate computers for each OS, will love Parallels Desktop. It is doing the same revolution for desktop computers as VMWare did for servers
Anonymous | TrustRadius Reviewer

Splashtop

If you travel for work and still need to access your office computer- this is the easiest software I have found to do that. Every time I am on the road I use it. I have it set up on multiple computers where I am at, so it is even easier than having to use a phone or iPad. It is very quick to log on, and the one time I needed tech support, they were fast, understood exactly what was going on, and could fix it in less than 5 minutes.
Nanci Stevens | TrustRadius Reviewer

Pros

Parallels Desktop

  • File Transfer - You can easily transfer files between Parallels virtualized desktops and the host desktop either through Copy and Paste functionality, or Drag and Drop. You can also configure shared folders.
  • Switch Between Virtual and Host Desktop - You can configure swipe gestures on a MacBook Pro to be able to switch between the virtualized and host desktop. You can also launch apps from the OS X Taskbar.
  • Performance - Apps in Parallels run quite smoothly on my 2015 MacBook Pro, as of 2020. Considering they are running on a 5-year-old computer, I give Parallels top marks for performance.
Jonah Dempcy | TrustRadius Reviewer

Splashtop

  • See my review where I list these items.
  • The Splashtop screen that shows the list of installed pc's also indicates whether or not Splashtop Streamer is currently running on each pc or if I must contact the user first to initiate the remote session.
  • The Group function allows each and every group to be contracted which makes locating a specific company and user very simple as compared to a long list of individual ungrouped pc's.
Glenn Byerly | TrustRadius Reviewer

Cons

Parallels Desktop

  • No update for OpenGL 3, which prevents some 3D applications from launching. The Windows-version of SketchUp is but one example.
  • Frequent (yearly) updates which don't always bring benefits (I always skip at least one version).
  • If you don't be careful, it generates 100s of useless Windows-application wrappers in macOS which sometimes take precedence in spotlight over the Mac apps I usually need to use (e.g. SketchUp, Excel, Word, Evernote...). More than once I launched Parallels instead of opening the native Mac app.
Stefan Boeykens | TrustRadius Reviewer

Splashtop

  • Any complaints are really nitpicky. Splashtop occasionally has maintenance windows but they are late at night.
  • File transfers work really well but big files can take some time.
  • The integrated Bit Defender add-on is severely limited, while inexpensive, I can't recommend it. For example, you can't exclude specific folders without emailing the company.
Anonymous | TrustRadius Reviewer

Pricing Details

Parallels Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per license/per year

Parallels Desktop Editions & Modules

Edition
Parallels Desktop79.991
Parallels Desktop Pro Edition$992
Parallels Desktop Business Edition99.992
Parallels Desktop 1649.993
Parallels Desktop Pro Edition49.994
  1. per license
  2. per license/per year
  3. per license
  4. per license/per year
Additional Pricing Details

Splashtop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Splashtop Editions & Modules

Edition
SOS$17.001
SOS+10$19.001
SOS Unlimited$34.001
Splashtop EnterpriseContact Sales
Business Access$5.003
Remote Support$40.003
  1. per month
  2. none
  3. per month
Additional Pricing Details

Likelihood to Renew

Parallels Desktop

Parallels Desktop 10.0
Based on 1 answer
The software just works. I will say the renewal process is frustrating if you are decreasing seats, but otherwise the software and the account management is simple and perfect.
Will Goad | TrustRadius Reviewer

Splashtop

Splashtop 8.9
Based on 22 answers
Splashtop Enterprise has become an integral part of our organization. We actually use Splashtop every day. From remote support of client computers to remote access of local interoffice computers, someone is logged in and using Splashtop for almost the entire workday.
Anonymous | TrustRadius Reviewer

Usability

Parallels Desktop

Parallels Desktop 10.0
Based on 2 answers
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
Stefan Boeykens | TrustRadius Reviewer

Splashtop

Splashtop 8.8
Based on 16 answers
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Paul Cheng | TrustRadius Reviewer

Reliability and Availability

Parallels Desktop

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 7.6
Based on 3 answers
We rarely see any downtime.
Anonymous | TrustRadius Reviewer

Performance

Parallels Desktop

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 3 answers
We've had no problems with latency or connections to remote PCs
justin hagerty | TrustRadius Reviewer

Support Rating

Parallels Desktop

Parallels Desktop 9.0
Based on 11 answers
We have had rare occasions to contact support about the product. Most questions were easily answered from the knowledge base. When we have had to contact support they were able to provide us with a couple of different solutions and enough resources about how to accomplish said solutions that solving the problem was easy enough.
Anonymous | TrustRadius Reviewer

Splashtop

Splashtop 9.5
Based on 362 answers
The response is very quick and the staff is very knowledgeable about their product. Any time we have had a question they have been quick to assist and help us out. Unlike other companies with similar software, I have found that Splashtop employees (including Sales Reps.) are actually still there after 6 months. At the previous company we used we had a new sales rep every other month!
Phil Snow | TrustRadius Reviewer

Implementation Rating

Parallels Desktop

Parallels Desktop 10.0
Based on 3 answers
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
Denise Wade | TrustRadius Reviewer

Splashtop

Splashtop 9.0
Based on 8 answers
Log in, download install and log in. Very easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Parallels Desktop

Parallels offers a much more streamlined and easier to navigate VM configuration interface. Once configured, device compatibility and overall system efficiency appears to be better in Parallels Desktop compared to others. Integration between the Mac host OS and the VM is virtually seamless whether you are just sharing files between the two operating systems or utilizing full-on Coherence mode.
Anonymous | TrustRadius Reviewer

Splashtop

Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Parallels Desktop

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 1 answer
Terms were simple, straightforward, and acceptable.
Anonymous | TrustRadius Reviewer

Scalability

Parallels Desktop

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 3 answers
It's easy to install by creating installation packages.
Anonymous | TrustRadius Reviewer

Professional Services

Parallels Desktop

No score
No answers yet
No answers on this topic

Splashtop

Splashtop 9.1
Based on 1 answer
Easy to work with
Anonymous | TrustRadius Reviewer

Return on Investment

Parallels Desktop

  • Clearly much cheaper than purchasing a 2nd machine to run Windows on
  • Allows me to work faster with out have to move files from a machine/Drive to another
  • Annual subscription model is a bit cumbersome to renew - would rather just pay a one time flat fee
Anonymous | TrustRadius Reviewer

Splashtop

  • I'm on the road a lot, so being able to remote into my host computer from my phone is clutch. It allows me to access files I don't have saved to the cloud.
  • Splashtop has been the most reliable of the 4 programs I have tried. Both are affordable and efficient.
Ben M | TrustRadius Reviewer

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