What users are saying about
5 Ratings
180 Ratings
5 Ratings
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Score 9.4 out of 100
180 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.7 out of 100

Feature Set Ratings

  • PaycheckCity ranks higher in 1 feature set: Payroll Management

Payroll Management

8.3

PaycheckCity

83%
7.3

Paylocity

73%
PaycheckCity ranks higher in 7/7 features

Pay calculation

8.0
80%
3 Ratings
7.6
76%
50 Ratings

Support for external payroll vendors

9.0
90%
3 Ratings
5.8
58%
27 Ratings

Off-cycle/On-Demand payment

8.0
80%
3 Ratings
7.3
73%
11 Ratings

Benefit plan administration

8.0
80%
3 Ratings
7.6
76%
34 Ratings

Direct deposit files

9.0
90%
3 Ratings
8.3
83%
47 Ratings

Salary revision and increment management

8.3
83%
3 Ratings
7.3
73%
37 Ratings

Reimbursement management

8.0
80%
3 Ratings
7.4
74%
21 Ratings

Human Resource Management

PaycheckCity

Feature Set Not Supported
N/A
6.8

Paylocity

68%
Paylocity ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
6.4
64%
43 Ratings

Employment history

N/A
0 Ratings
7.2
72%
41 Ratings

Job profiles and administration

N/A
0 Ratings
7.5
75%
37 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
6.7
67%
40 Ratings

Organizational charting

N/A
0 Ratings
6.3
63%
40 Ratings

Organization and location management

N/A
0 Ratings
6.2
62%
39 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.3
73%
29 Ratings

Leave and Attendance Management

PaycheckCity

Feature Set Not Supported
N/A
6.8

Paylocity

68%
Paylocity ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.8
78%
40 Ratings

Balance details

N/A
0 Ratings
6.2
62%
42 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
6.3
63%
32 Ratings

Employee Self Service

PaycheckCity

Feature Set Not Supported
N/A
8.1

Paylocity

81%
Paylocity ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.0
80%
47 Ratings

Update personal information

N/A
0 Ratings
9.3
93%
45 Ratings

View company policy documentation

N/A
0 Ratings
7.6
76%
34 Ratings

Employee recognition

N/A
0 Ratings
7.5
75%
34 Ratings

View job history

N/A
0 Ratings
8.0
80%
32 Ratings

Asset Management

PaycheckCity

Feature Set Not Supported
N/A
6.6

Paylocity

66%
Paylocity ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
6.6
66%
11 Ratings

HR Reporting

PaycheckCity

Feature Set Not Supported
N/A
7.0

Paylocity

70%
Paylocity ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.6
76%
37 Ratings

Pre-built reports

N/A
0 Ratings
7.1
71%
37 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
6.2
62%
28 Ratings

Onboarding

PaycheckCity

Feature Set Not Supported
N/A
7.4

Paylocity

74%
Paylocity ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
7.2
72%
24 Ratings

Manager tracking tools

N/A
0 Ratings
7.7
77%
20 Ratings

Performance and Goals

PaycheckCity

Feature Set Not Supported
N/A
7.6

Paylocity

76%
Paylocity ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.7
77%
11 Ratings

Individual goal setting

N/A
0 Ratings
7.9
79%
13 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.7
77%
10 Ratings

Performance tracking

N/A
0 Ratings
7.3
73%
15 Ratings

Performance Management

PaycheckCity

Feature Set Not Supported
N/A
7.8

Paylocity

78%
Paylocity ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.8
78%
18 Ratings

Performance improvement plans

N/A
0 Ratings
7.9
79%
17 Ratings

Review status tracking

N/A
0 Ratings
7.6
76%
20 Ratings

Review reminders

N/A
0 Ratings
7.8
78%
20 Ratings

Multiple review frequency

N/A
0 Ratings
8.0
80%
17 Ratings

Succession Planning

PaycheckCity

Feature Set Not Supported
N/A
7.5

Paylocity

75%
Paylocity ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
8.2
82%
10 Ratings

Candidate ranking

N/A
0 Ratings
7.2
72%
9 Ratings

Candidate search

N/A
0 Ratings
7.4
74%
7 Ratings

Candidate development

N/A
0 Ratings
7.1
71%
8 Ratings

Recruiting / ATS

PaycheckCity

Feature Set Not Supported
N/A
7.3

Paylocity

73%
Paylocity ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.9
79%
9 Ratings

Company Website Posting

N/A
0 Ratings
7.3
73%
9 Ratings

Publish to Social Media

N/A
0 Ratings
6.5
65%
8 Ratings

Job Search Site Posting

N/A
0 Ratings
8.1
81%
7 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.7
77%
7 Ratings

Applicant Tracking

N/A
0 Ratings
7.7
77%
9 Ratings

Notifications and Alerts

N/A
0 Ratings
5.9
59%
10 Ratings

Attribute Ratings

  • PaycheckCity is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

PaycheckCity

93%
3 Ratings
4.9

Paylocity

49%
58 Ratings

Likelihood to Renew

PaycheckCity

N/A
0 Ratings
9.2

Paylocity

92%
6 Ratings

Usability

PaycheckCity

N/A
0 Ratings
8.0

Paylocity

80%
3 Ratings

Availability

PaycheckCity

N/A
0 Ratings
9.0

Paylocity

90%
2 Ratings

Performance

PaycheckCity

N/A
0 Ratings
5.0

Paylocity

50%
2 Ratings

Support Rating

PaycheckCity

N/A
0 Ratings
3.3

Paylocity

33%
29 Ratings

Online Training

PaycheckCity

N/A
0 Ratings
10.0

Paylocity

100%
1 Rating

Implementation Rating

PaycheckCity

N/A
0 Ratings
10.0

Paylocity

100%
2 Ratings

Likelihood to Recommend

PaycheckCity

This is a great tool that works extremely well for smaller businesses. I am not sure how it would perform against enterprise tools.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity is a great stepping stone from a more manual payroll and tax process. Once implemented and administration is trained, the process is more efficient and probably cut four hours off of my payroll processing time. The Performance module automated our review process as well. Now, everyone can easily look up their past reviews right in their Paylocity account. If employees need something, they can usually just find it right in their account, opposed to contacting HR and and HR finding it for them. Paylocity does have a slower response time for certain things and when I ask that the problem be escalated, I never know who it is going to and status updates are few and far between. For example, I needed to report a cash bonus for a few employees. One person told me to do it one way, which was incorrect, and then the other person had to back that out and do it another way. This took over a month to unravel and in the end I had to manually adjust the GL.
Anonymous | TrustRadius Reviewer

Pros

PaycheckCity

  • Easily generates reports and year end tax data
  • Does not limit or add to cost when needing more resources
  • Saves us tons of time by streamlining the process
Anonymous | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

PaycheckCity

  • Could have more functionality but it is definitely great for the cost.
  • More responsive support team.
Anonymous | TrustRadius Reviewer

Paylocity

  • The customer service is a joke. Our account manager is slow to respond and often gives wrong or incomplete answers.
  • The tax department is incredibly slow and disorganized, which has resulted in late penalties and errors on our filings.
  • You cannot contact any department without going through your account manager, which if you have a bad one like we do, means you often get roadblocked in getting your issues resolved.
  • There is no sense of urgency or accountability in customer service.
  • You are expected to largely self-serve. Often when you reach out for help, the customer care rep doesn't know any more about the system than you do.
Anonymous | TrustRadius Reviewer

Pricing Details

PaycheckCity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

PaycheckCity Editions & Modules

Additional Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2 Per Employee Per Month

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Likelihood to Renew

PaycheckCity

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

PaycheckCity

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

PaycheckCity

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

PaycheckCity

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

PaycheckCity

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 3.3
Based on 29 answers
Support for basic questions is great. If I run into something while doing a payroll, first level support is quick and always has the answer.Anything beyond that is non existent. We have not been able to speak with our dedicated account rep for months. We leave messages or are promised that he will call us right back, but he never does. We have some serious tax issues right now and I cannot even get to a supervisor or tax professional and this is truly something beyond first level support capabilities.During our initial setup we provided them with spreadsheets so they could import our employee info. They did that and everything was reviewed and yet later we found employees with info that had just been changed (like social security numbers) and some employees had to amend income tax returns. We have had tax deposits filed late and received penalties. They got them waived but we had to use our "one time exemption" for something they caused.
Anonymous | TrustRadius Reviewer

Online Training

PaycheckCity

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

PaycheckCity

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

PaycheckCity

This is really the only tool I have personally used but it has saved a lot of time and worked well so we have not had the need to try another. There are not really any competitors or options we have tried besides traditional payment methods
Anonymous | TrustRadius Reviewer

Paylocity

ADP software is old, outdated and extremely problematic (glitches, crashes, freezes). The biggest issue we had with ADP was the wasted time trying to fix these issues (3-4 a week). We would spend hours on phone, writing emails, following up for things that should just WORK. Paylocity doesn't not have these issues so we can use the software for what its for and move on with more important tasks. This is a huge value to process since our turnover is high in out industry.
Suzy Vera, MBA | TrustRadius Reviewer

Return on Investment

PaycheckCity

  • Helps us save time
  • Makes payments easier
  • Helps to automate a lot of the processes
  • Less errors
Anonymous | TrustRadius Reviewer

Paylocity

  • The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
  • The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
  • The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.
Jason Magill | TrustRadius Reviewer

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