Paycom vs. Workday Financial Management

I've implemented at least 7 HRMS and/or performance suites over the years. I have no true complaints about the platform. We have found that for one of our client codes, the scheduling functionality doesn't accommodate the constant scheduling adjustments our transportation company requires. That said, our routes can change more than once an hour and start/end times often change with routes. We have found that managing the full employee life cycle is even more streamlined with the recent Position Seat updates. We also value that the platform is a native build - so no lagging API integrations to navigate.

Workday is well suited for managing employees throughout their full life cycle. It excels at housing employee data from the start of their time with the company through their departure. Workday is less suited to payroll functions, which could be more robust.

Incentivized

• Before Paycom we were using Paylocity and in about six months of running payroll with Paylocity, we never once had 100% accuracy from a payroll standpoint. So we had disgruntled employees because either their time was off or their pay was off. With Paycom, we've never had a case where our payroll was not 100% accurate.

Incentivized

• The flexibility of going beyond handling the accounts, where we can handle cash, assets, and accounting simultaneously for the customer.
• The single platform offers grants management where you can organize the lifecycle of the grants and synchronize it with any criteria of grant closing out scheme.
• I personally liked Project billing with the essence of evaluating project revenue and nice reporting templates that can be shared with the customer at any stage of the project while having the flexibility of auditing the reported cost.

Incentivized

• I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
• I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.

Incentivized

• Some of the Workday updates last till like 10 in the morning which prevents employees to clock in and check their times and some cases their schedules
• Workday can work on opening documents quicker instead of taking couple of minutes or notifying the user when they are ready to download

Incentivized

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.

Incentivized

Workday is easy enough navigate, as long as it is properly set up. With that said, it can be put together in a modular fashion as well, allowing for a very high degree of flexibility in terms of design and process delegation. Finally, it makes consolidation achievable in times previously unthinkable.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes, Paycom's performance is excellent, no issues.

Incentivized

Have been bounced around alot in our 3 years of partnership. Wanted a dedicated rep but that did not provide us the care and attention we required. Work with a team first and then get to your representative. Sometimes an issue with time differences - representative working on different timebelt and not accessible, or we had to wait a day to move an issue along

Incentivized

Our support team has been awesome. They are extremely knowledgeable and have been able to guide us through all of the challenges we have faced. Workday's community online is also extremely helpful with many trainings and help topics that can be reviewed at your convenience.

Incentivized

They were a sales person and not really a good trainer.

Incentivized

All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.

Incentivized

Despite Airtable also being easier to use one thing that differentiates and put forth Workday Financial Management tool above is it's key features and better suited functionality for handling confidential data. The other positive note where Workday Financial Management performs high is it key analytics tool that's easier to use and representation of information into insightful dashboards.

Incentivized

They are not able to meet our current needs

Incentivized

• I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.

Incentivized

• We were able to combine 4 different HR modules into one system.
• We reduced data breach incidents by 95% after shifting to Workday. One of our legacy softwares had vulnerabilities.
• The initial learning curve was higher than projected. We spent about a week to 10 days extra time deploying it, which affected the profit center that year.

Incentivized