Namely is an end-to-end HR, benefits, and payroll solution for mid-sized businesses. The cloud-based platform can be used to manage the entire HR process.
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Paycor
Score 7.5 out of 10
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Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
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Pricing
Namely
Paycor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Namely
Paycor
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
Required
Optional
Additional Details
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Paycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.
In my career, I have used ADP, Paycor, & Paylocity. I have also evaluated Paycom & Paychex. I used to think that Paylocity was bad. They were a walk in the park compared to Namely. Namely is BY FAR the WORST system I have every had to use.
Verified User
Program Manager
Chose Namely
Most recently Paycor. Paycor had a lot better support system with subject matter experts and consultants to be able to call or email at any time. Namely's time system is far superior and well as their PTO system.
Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.
Paycor is well suited for an organization with a strong implementation team or who has the budget to hire a consultant to implement Paycor. Once the system is implemented, Paycor is great. If you are a smaller organization, we suggest starting with just 1-2 modules and working your way up from there as setting up everything takes time and resources
Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
The reports I get out of Namely in Excel format work well for me.
No direct feed for Ohio Workers Comp (now a manual process on our end)
No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
The reporting capabilities of Paycor Recruiting are lacking. While there are some great features I would like to see more options for customization. The options to build my own report from SCRATCH with whatever fields I want/need would be a huge improvement. At this time, I have to finagle the reports to try and get what I need and often times I have to pull multiple reports and then do extra work outside of the system to end up with metrics close to what I’m looking for in the data.
The candidates search feature could use some improvement. In theory, the tagging system is a great idea but it leaves room for inconsistency and trying to search for a previous candidate who interviewed well isn’t always easy. This makes it harder to re-engage with people who could be a strong match for a new job opening.
Although the platform is very user friendly as far as ease of use and intuitiveness it can be VERY slow at times. There are days where the system moves at a snails pace and when there are multiple clicks to have to get to a specific spot in the system this can be very frustrating. This is especially try for navigating through job postings and candidate details.
Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team
It is very simple to use for myself, the HR team, and our employees. I find the payroll process very user-friendly. Reporting is simple to navigate and produce the required information requested. I know our employees enjoy the self-service feature and use it on a regular basis, which saves me time.
Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
Namely platform has pretty good support: knowledgeable and relatively fast response times. Namely Payroll and Namely Benefits are very much depending on the quality of the support agent or CSM: we have had knowledgeable and attentive ones, but also ones that have provided erroneous information or failed to respond to urgent asks in a timely manner
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
Implementation was a bit complicated and our company had to carry most of the weight. It often felt like our implementation manager was giving us extra work that she did not want to do herself. It also took much longer than expected - I believe almost 2 months. I believe our company carried a bit too much of the weight.
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
The reason I continued to choose Namely at multiple employers is due to the continuity of employee experience. And the features have continued to grow since I initially onboarded in 2014. Also, through the years, I have had terrific benefits teams. The customer service has been the worst part of the experience outside of the benefits team.
They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
We were able to transition to a fully digital onboarding process which saved us hours in time per new hire and made the process smoother for the new hire.
Namely is our first HRIS and has helped the HR department to find data and information quickly.
Namely helped us digitize our performance management process which the company undergoes on an annual basis.
We can process Payroll in a 25% of the time that we previously could.
Scheduling takes 2 or 3 times as much effort as it did before.
Onboarding allows employees to do self-service but comes with a lot of questions from team members so it is net the same amount of time at the end of the day.
