Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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UKG Workforce Central (discontinued)
Score 6.5 out of 10
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UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.
I think Paylocity offers a lot more that those companies don't. I love community feature and I know when I used Kronos they had nothing like that and anything that they did have, it was effective or easy to use. A lot of team members struggled to use that system.
Verified User
Administrator
Chose Paylocity
Paylocity is easy to use and has everything the competitors have.
I was not working here yet at the time Paylocity was chosen, but Paylocity works similarly to the systems I have used in the past for payroll; but definitely has more advanced features on the HR and onboarding side of things.
Paylocity was more user friendly than the others. We had heard great things about their customer service, but that has not always been the case for us. It is much easier to reach someone by phone rather than emailing your dedicated specialist. Cost was also a factor.
Paylocity is an all-in-one platform. I have used many HRIS softwares and not one compares to Paylocity. I have been with organizations who have converted from others to Paylocity and have been extremely happy with their decision. Paylocity offers many great modules, …
Paylocity was selected as our payroll vendor due to the tight-knit integration with our benefits admin tools and our HRIS/onboarding system. When compared to other ADPs, it is more modern and user-friendly. When compared to Dayforce and UKG it lags behind in power.
Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example.
Could use more room in entering the job for internal notes.
Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted.
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.
Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly.
We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity.
Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy.
Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
