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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PayPal Enterprise Payments

    Score8.5 out of 10
    N/APayPal Enterprise Payments, formerly Braintree, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded. It also supports international payments.N/A

    Paytm

    Score8.5 out of 10
    N/APaytm is a mobile payment processing app from Indian company One97 Communications.N/A
    Pricing
    PayPal Enterprise PaymentsPaytm
    Editions & Modules
    Standard Pricing
    2.9% +$0.30
    per transaction
    Custom Pricing
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    PayPal Enterprise PaymentsPaytm
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PayPal Enterprise PaymentsPaytm
    Considered Both Products
    PayPal
    No answer on this topic
    Paytm
    No answer on this topic
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    3 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    50%
    Lived up to sales and marketing promises
    3 Answers
    85%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    4 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    PayPal Enterprise PaymentsPaytm
    Payment Gateways
    Comparison of Payment Gateways features of PayPal Enterprise Payments and Paytm
    Feature
    PayPal Enterprise Payments
    -
    Ratings
    Paytm
    6.4
    2 Ratings
    15% below category average
    Fraud Detection00 Ratings6.02 Ratings
    API or SDK00 Ratings6.52 Ratings
    Recurring Payment Support00 Ratings7.02 Ratings
    Billing and Invoicing Support00 Ratings7.02 Ratings
    Global Support00 Ratings5.52 Ratings
    Payment Form Acceptance00 Ratings6.52 Ratings
    Best Alternatives
    PayPal Enterprise PaymentsPaytm
    Small Businesses
    No answers on this topic
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PayPal Enterprise PaymentsPaytm
    Likelihood to Recommend
    1.0
    (15 ratings)
    7.5
    (22 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (3 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    1.6
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    PayPal Enterprise PaymentsPaytm
    Likelihood to Recommend
    PayPal
    Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
    Incentivized
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    Paytm
    The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
    Incentivized
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    Pros
    PayPal
    • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
    • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
    • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
    • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
    Incentivized
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    Paytm
    • You can use Paytm to purchase from a selection of common items to luxurious items.
    • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
    • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
    • Gifts - You can send gifts to your loved ones using Paytm.
    • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
    • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
    Incentivized
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    Cons
    PayPal
    • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
    • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
    • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
    Incentivized
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    Paytm
    • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
    • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
    • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
    Incentivized
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    Likelihood to Renew
    PayPal
    There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
    Incentivized
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    Paytm
    Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
    Incentivized
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    Usability
    PayPal
    As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
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    Paytm
    Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
    Incentivized
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    Reliability and Availability
    PayPal
    No answers on this topic
    Paytm
    Planned outages & downtime window
    Incentivized
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    Performance
    PayPal
    No answers on this topic
    Paytm
    Slight improvements required
    Incentivized
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    Support Rating
    PayPal
    Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
    Incentivized
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    Paytm
    Need slight improvement on issues TAT
    Incentivized
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    Implementation Rating
    PayPal
    It is simple for a developer to do.
    Incentivized
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    Paytm
    No answers on this topic
    Alternatives Considered
    PayPal
    Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
    Incentivized
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    Paytm
    I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
    Incentivized
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    Scalability
    PayPal
    No answers on this topic
    Paytm
    Easy to integrate
    Incentivized
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    Return on Investment
    PayPal
    • Simplified billing so we spend less time on it
    • Saved $20 a month or more when compared to alternatives that have a monthly charge.
    • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
    Incentivized
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    Paytm
    • It decreased checkout time for the user which allowed us to increase user experience.
    • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
    • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
    Incentivized
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    ScreenShots