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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paytm

    Score8.5 out of 10
    N/APaytm is a mobile payment processing app from Indian company One97 Communications.N/A

    Stripe Payments

    Score9 out of 10
    N/AStripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…

    $0.02

    per charge

    Pricing
    PaytmStripe Payments
    Editions & Modules
    No answers on this topic
    Sigma
    $0.02
    per charge
    Radar
    $0.05
    per screened transaction
    Issuing
    $0.10
    per virtual card
    Terminal
    2.7% + 0.05
    per successful charge
    Integrated
    2.9% + 0.30
    per successful charge
    Atlass
    $500
    one-time fee
    Premium Support
    1,800
    per month
    Customized
    Contact sales team
    Offerings
    Pricing Offerings
    PaytmStripe Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PaytmStripe Payments
    Considered Both Products
    Paytm
    Chose Paytm
    It's a much better solution for the Indian ecosystem as it solves for more of the domestic use cases and problems. It also offers the PG in Hindi which is the local language, that helps for Tier 2/3 city users. It also has offline payment through QR that other PGs dont offer.
    Incentivized
    Stripe
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    88%
    Would buy again
    50 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    91%
    Delivers good value for the price
    50 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    11 Answers
    86%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    92%
    Implementation went as expected
    48 Answers
    Features
    PaytmStripe Payments
    Payment Gateways
    Comparison of Payment Gateways features of Paytm and Stripe Payments
    Feature
    Paytm
    6.4
    2 Ratings
    15% below category average
    Stripe Payments
    7.6
    8 Ratings
    3% above category average
    Fraud Detection6.02 Ratings7.28 Ratings
    API or SDK6.52 Ratings8.58 Ratings
    Recurring Payment Support7.02 Ratings6.68 Ratings
    Billing and Invoicing Support7.02 Ratings8.68 Ratings
    Global Support5.52 Ratings8.07 Ratings
    Payment Form Acceptance6.52 Ratings6.67 Ratings
    Best Alternatives
    PaytmStripe Payments
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaytmStripe Payments
    Likelihood to Recommend
    7.5
    (22 ratings)
    8.9
    (85 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (2 ratings)
    7.5
    (7 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PaytmStripe Payments
    Likelihood to Recommend
    Paytm
    The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
    Incentivized
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    Stripe
    We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
    Incentivized
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    Pros
    Paytm
    • You can use Paytm to purchase from a selection of common items to luxurious items.
    • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
    • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
    • Gifts - You can send gifts to your loved ones using Paytm.
    • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
    • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
    Incentivized
    Read full review
    Stripe
    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Incentivized
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    Cons
    Paytm
    • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
    • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
    • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
    Incentivized
    Read full review
    Stripe
    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Incentivized
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    Likelihood to Renew
    Paytm
    Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
    Incentivized
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    Stripe
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Incentivized
    Read full review
    Usability
    Paytm
    Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
    Incentivized
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    Stripe
    Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
    Incentivized
    Read full review
    Reliability and Availability
    Paytm
    Planned outages & downtime window
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Performance
    Paytm
    Slight improvements required
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Support Rating
    Paytm
    Need slight improvement on issues TAT
    Incentivized
    Read full review
    Stripe
    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
    Incentivized
    Read full review
    Implementation Rating
    Paytm
    No answers on this topic
    Stripe
    It took less than an hour to have everything setup and running
    Incentivized
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    Alternatives Considered
    Paytm
    I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
    Incentivized
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    Stripe
    Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
    Incentivized
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    Scalability
    Paytm
    Easy to integrate
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Return on Investment
    Paytm
    • It decreased checkout time for the user which allowed us to increase user experience.
    • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
    • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
    Incentivized
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    Stripe
    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Incentivized
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    ScreenShots