PeopleGuru vs. Rippling

I'd say PeopleGuru is well suited for most businesses -- a more significant (200+ employees) company may want to use something with a sleeker design. This provider is willing to work with cannabis businesses, which is unusual for payroll providers now.

Incentivized

HAving used competitor products like the ancient PeopleSoft and some other legacy tools like Workday, Rippling outshines them significantly.

The product feels as though it was developed for users and not just for company HR teams. Because it is easy to use I find that I use it frequently. I am on top of my to-do duties and have more time, space and energy to focus on the actual work of my job.

Incentivized

• One system for all human resource functions.
• Easy ticketing function if you have an issue with the software.
• Cost effective option.

Incentivized

• Its very easy to use, as in, I know where to find things very easily
• The design of the platform is user friendly, organized and has a clean look
• I receive notifications pretty instantly when requesting changes or time off
• There is instructions and notifications to help guide you when you first sign in, which is nice
• I like that I have to include an authenticator code to gain access, security it important to me!

Incentivized

• Position change future dating
• Timecard reporting including approval (multiple reports to show timecard with approval)
• W2 Reconciliation Reports (had to calculate wages to verify accuracy)
• Benefit Plan effective dating & how it affects the deduction effective dating (results in payroll errors if not careful)

Incentivized

• As we grow, the pricing of additional modules looks like it will grow quickly. Keeping this low would encourage us to lean into more use cases faster.
• Changing employee salaries in the UI/UX was difficult the first time we learned how to do it.
• Expense management could be more automated - Automatically creating filters on approved or unapproved expenses rather than post-hoc review.

Incentivized

The software is cost-effective and exceeds our needs compared to the previous software.

Incentivized

Good experience with Rippling thus far, would renew

Incentivized

The software is intuitive and user friendly.

Incentivized

Usability for Rippling is one of the best features and positives of implementing this system. There is almost no user interaction related to the onboarding process which is one of the most demanding and stressful parts about HR. As a personal user, the interface/UI is simple and easy to follow with large icons and no clutter of information you don't need. As a backend user, reports are easy to refresh

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

The customer service is great for the most part. There are a few issues with tax filings but overall I am pleased with the customer service provided by PeopleGuru.

Incentivized

The support provides adequate answers as long as you are able to properly outline a detailed problem statement (So you have to be an experienced user), from my experience, I believe Rippling should have a way to contact them faster such as a live chat or call availability (at least for 1,000+ employees clients) instead of just email and also they working hours being limited to Monday-Friday are not great. I've personally encountered a problem on a Friday night that ended up affective a business-critical operation and could not get it resolved until the next Monday, that was certainly not a great weekend.

Incentivized

The trainer was difficult to understand.

Incentivized

The implementation process was cumbersome and stressful. It took an extremely long time to complete this process. We had to learn a lot on the fly because this was the first implementation for all of us. The process would have been a lot easier if there was a third party that could assist with a lot of the work required to transfer and verify data.

Incentivized

PeopleGuru is better than other cannabis-friendly payroll systems, like CheckWriters or MyPaperlessOffice (companies so small they were not available in your dropdown). It is not as good as bigger companies that are not cannabis-friendly, like ADP or Paylocity. ADP is super expensive but given the choice I would be with Paylocity over PeopleGuru.

Incentivized

I've used ADP for payroll in the past, and like some others I've used, it was a bit clunky and outdated. In comparison, Rippling has a much cleaner and modern look and feel and it's easy to find what you're looking for. Unlike others I have had experiences with, Rippling is easy to login and use on a mobile device as well.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Less platforms that need to be managed or maintained
• Less platforms to pay monthly or annual fees for
• More costly than Gusto

Incentivized

• Rippling has helped us with Google negotiations time and time again
• Being a re-seller of Google means they take the burden of support, they're 9 to 6 Mon-Fri, so if something blows up on a weekend you can't get anyone until Monday
• At times, the integration options are a bit obtuse and confusing.

Incentivized