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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PhoneBurner

    Score5.3 out of 10
    Small Businesses (1-50 employees)
    PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

    $165

    per month per user

    Vidyard

    Score8.3 out of 10
    N/AVidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

    $0

    Pricing
    PhoneBurnerVidyard
    Editions & Modules
    Standard
    $165
    per month per user
    Professional
    $195
    per month per user
    Premium
    $215
    per month per user
    Free
    $0
    per month per user
    Starter
    $59
    per month per user
    Enterprise
    Custom Pricing
    per year
    Teams
    Contact Sales
    per month per user
    Offerings
    Pricing Offerings
    PhoneBurnerVidyard
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.—
    More Pricing Information
    Community Pulse
    PhoneBurnerVidyard
    Considered Both Products
    PhoneBurner
    No answer on this topic
    Vidyard
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    94%
    Would buy again
    44 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    97%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    95%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    95%
    Implementation went as expected
    39 Answers
    Features
    PhoneBurnerVidyard
    Preview Dialer
    Comparison of Preview Dialer features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    7.4
    8 Ratings
    1% above category average
    Vidyard
    -
    Ratings
    Contact preview8.68 Ratings00 Ratings
    Dialer-CRM integration6.77 Ratings00 Ratings
    Call notes & tags5.87 Ratings00 Ratings
    Automatic call logging8.78 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Vidyard
    -
    Ratings
    Outbound dialing9.08 Ratings00 Ratings
    Inbound routing8.94 Ratings00 Ratings
    Custom caller ID9.07 Ratings00 Ratings
    Click-to-call9.36 Ratings00 Ratings
    Recorded voicemail drop9.87 Ratings00 Ratings
    Dialer contact import9.47 Ratings00 Ratings
    Campaign & list management9.47 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Vidyard
    -
    Ratings
    Follow-up calls9.47 Ratings00 Ratings
    Dialer reporting & analytics8.78 Ratings00 Ratings
    Dialer compliance9.47 Ratings00 Ratings
    Video Marketing
    Comparison of Video Marketing features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    -
    Ratings
    Vidyard
    6.1
    49 Ratings
    22% below category average
    Lead generation00 Ratings7.938 Ratings
    Video personalization00 Ratings9.145 Ratings
    eCommerce00 Ratings2.82 Ratings
    Support for advertisements00 Ratings5.51 Ratings
    Video SEO00 Ratings6.331 Ratings
    Integration to Marketing Automation00 Ratings5.337 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    -
    Ratings
    Vidyard
    5.1
    36 Ratings
    19% below category average
    Integration to Salesforce.com00 Ratings2.921 Ratings
    Integration to Marketo00 Ratings5.011 Ratings
    Integration to HubSpot00 Ratings5.121 Ratings
    Integration to Eloqua00 Ratings7.31 Ratings
    Video Security
    Comparison of Video Security features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    -
    Ratings
    Vidyard
    8.3
    47 Ratings
    3% below category average
    Video access controls00 Ratings8.437 Ratings
    User management00 Ratings6.141 Ratings
    Video link sharing00 Ratings10.047 Ratings
    Internal video00 Ratings8.439 Ratings
    External video00 Ratings8.442 Ratings
    Video Player
    Comparison of Video Player features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    -
    Ratings
    Vidyard
    5.9
    47 Ratings
    33% below category average
    Player customization00 Ratings5.539 Ratings
    Embedded videos00 Ratings5.742 Ratings
    Video quality / Bandwidth controls00 Ratings4.944 Ratings
    Mobile compatibility00 Ratings7.737 Ratings
    Video Analytics
    Comparison of Video Analytics features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    -
    Ratings
    Vidyard
    8.0
    48 Ratings
    2% above category average
    A/B testing00 Ratings6.32 Ratings
    Streaming quality reports00 Ratings9.031 Ratings
    Per viewer tracking00 Ratings9.242 Ratings
    Per video tracking00 Ratings9.245 Ratings
    Video analytics dashboard00 Ratings6.145 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    -
    Ratings
    Vidyard
    6.1
    37 Ratings
    34% below category average
    On-Demand video00 Ratings6.128 Ratings
    Live streaming00 Ratings5.39 Ratings
    Impact of streaming on network00 Ratings7.31 Ratings
    Video upload & format support00 Ratings6.134 Ratings
    Video library / File management00 Ratings5.63 Ratings
    Video portal00 Ratings6.129 Ratings
    Video Engagement
    Comparison of Video Engagement features of PhoneBurner and Vidyard
    Feature
    PhoneBurner
    -
    Ratings
    Vidyard
    6.1
    21 Ratings
    26% below category average
    Video comments00 Ratings6.121 Ratings
    Best Alternatives
    PhoneBurnerVidyard
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Cincopa
    Score9.8 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Ensemble Video
    Score9.1 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Panopto
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PhoneBurnerVidyard
    Likelihood to Recommend
    6.5
    (8 ratings)
    9.5
    (179 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (15 ratings)
    Usability
    9.3
    (3 ratings)
    8.9
    (58 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (12 ratings)
    Support Rating
    8.6
    (5 ratings)
    7.0
    (105 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (113 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    PhoneBurnerVidyard
    Likelihood to Recommend
    PhoneBurner
    I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
    Incentivized
    Read full review
    Vidyard
    Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
    Incentivized
    Read full review
    Pros
    PhoneBurner
    • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
    • The amount of time it takes to get through a list of calls has almost been cut in half.
    • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
    Incentivized
    Read full review
    Vidyard
    • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
    • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
    • The people are great. -They spent countless hours working with our team!
    Incentivized
    Read full review
    Cons
    PhoneBurner
    • Could be a little better on the pricing.
    • Could offer a better central administrative function.
    • Could provide more updates to the app.
    Incentivized
    Read full review
    Vidyard
    • It would be great if the use of the camera on an internet screen were more user friendly.
    • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
    • Could be more colorful.
    Incentivized
    Read full review
    Likelihood to Renew
    PhoneBurner
    No answers on this topic
    Vidyard
    Vidyard has truly become an essential part of our organization. It's useful for our day to day communication internally amongst departments and externally with our customers. This platform has allowed us to create knowledge base articles, training portals, webinars and communicate effectively with our customers. We receive raving feedback from customers on how helpful the videos are that they receive. We also like the ability to view metrics, insights, etc. of the videos. Always allows us to pivot accordingly based on the feedback we receive
    Incentivized
    Read full review
    Usability
    PhoneBurner
    PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
    Incentivized
    Read full review
    Vidyard
    Vidyard is super easy for new people to pick up - I've never had to spend time explaining the UI or menu, which is a testament so how easy it is. The plugin also makes it quite user-friendly. There's no need to go anywhere else - it's all on the browser.
    Incentivized
    Read full review
    Reliability and Availability
    PhoneBurner
    No answers on this topic
    Vidyard
    Absolutely, the unpredictable nature of technology always keeps us on our toes. However, I'm pleased to share that my experience with Vidyard has been remarkably consistent and reassuring. To date, I haven't encountered any instances of service outages. This unparalleled reliability and dependability have instilled a high level of confidence in the platform, making it a stalwart companion in our digital endeavors. While the tech landscape can be uncertain, Vidyard's track record of steadfast performance has truly set it apart.
    Incentivized
    Read full review
    Performance
    PhoneBurner
    No answers on this topic
    Vidyard
    It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
    Incentivized
    Read full review
    Support Rating
    PhoneBurner
    Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
    Incentivized
    Read full review
    Vidyard
    Customer support at Vidyard has always been good. When I first looked into the product, the salesperson took a consultative approach that allowed me to see how Vidyard would benefit our specific use case. Since coming on board, the customer service team has been quick to respond if I have any questions.
    Incentivized
    Read full review
    In-Person Training
    PhoneBurner
    No answers on this topic
    Vidyard
    The training experience proved to be tremendously valuable. Our dedicated representative exhibited an exceptional level of helpfulness and patience as she skillfully addressed all of our inquiries. Notably, she went beyond merely answering questions, providing us with a wealth of resources and sharing best practices that are pivotal for our success in utilizing the software.Her guidance transcended the boundaries of a conventional training session, empowering us with insights that extend far beyond the immediate
    Incentivized
    Read full review
    Online Training
    PhoneBurner
    No answers on this topic
    Vidyard
    The online training experience proved to be incredibly valuable. Our dedicated representative demonstrated exceptional patience and unwavering support in addressing our queries and requests, which greatly contributed to our learning process. Their guidance was pivotal in helping us navigate the intricacies of the training, ensuring that we absorbed the material effectively.
    Incentivized
    Read full review
    Implementation Rating
    PhoneBurner
    No answers on this topic
    Vidyard
    It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
    Incentivized
    Read full review
    Alternatives Considered
    PhoneBurner
    We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
    Incentivized
    Read full review
    Vidyard
    I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
    Incentivized
    Read full review
    Scalability
    PhoneBurner
    No answers on this topic
    Vidyard
    The product exhibits an exceptional degree of scalability, accommodating diverse usage scenarios across various departments within our organization. This remarkable flexibility has enabled us to harness the software's potential in ways tailored to the unique needs of each team.In particular, the impact on our communication efforts with both potential and existing customers has been truly transformative.
    Incentivized
    Read full review
    Return on Investment
    PhoneBurner
    • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
    • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
    Incentivized
    Read full review
    Vidyard
    • We save hundreds of dollars a month because we don't have to send out nearly as many physical samples for customers to review. We can send them a video that shows off the product and they love it!
    • We have improved conversion rates as a result of using Vidyard to communicate with new leads.
    • Our sales reps are clearly more engaged in the sales process. Each week we discuss how Vidyard helped them win a deal.
    Incentivized
    Read full review
    ScreenShots

    PhoneBurner Screenshots

    Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability

    Vidyard Screenshots

    Screenshot of where users can record and send sales videos from a browser, desktop, or phone to connect, convert, and close—all while remote.Screenshot of how screen recording can be used to deliver effective product demos, presentations, and proposal walkthroughs that build buyer consensus across the full sales cycle.Screenshot of some insights into viewer behavior, displayed within Vidyard's video analytics. Here, viewers can track video views, engagement, and drop-off rates to understand how an audience interacts with content and optimize video strategy for maximum impactScreenshot of how CRM integrations push video view data to lead and contact records. Viewing data can be used to surface high-intent leads, and measure videos’ impact on pipeline and revenue.Screenshot of Vidyard's customizable calls-to-action (CTAs), used to drive conversions and capture leads. Clickable buttons and forms can be added directly to videos to encourage viewers to take the next step, whether it's downloading a resource or signing up for a demo.Screenshot of some of Vidyard's integrations.