Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month
Salesflare
Score 6.2 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$29
per user per month
Pricing
PipedriveSalesflare
Editions & Modules
Essential
$14
per month (billed annually)
Advanced
$29
per month (billed annually)
Professional
$49
per month (billed annually)
Power
$64
per month (billed annually)
Enterprise
$99
per month (billed annually)
Growth
$29
per user per month
Pro
$49
per user per month
Enterprise
$99
per user per month
Offerings
Pricing Offerings
PipedriveSalesflare
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
PipedriveSalesflare
Considered Both Products
Pipedrive

No answer on this topic

Salesflare
Chose Salesflare
Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love …
Chose Salesflare
The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Piped…
Top Pros
Top Cons
Features
PipedriveSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
6.3
59 Ratings
20% below category average
Salesflare
8.1
11 Ratings
5% above category average
Customer data management / contact management6.515 Ratings8.811 Ratings
Workflow management7.812 Ratings8.711 Ratings
Territory management6.68 Ratings5.12 Ratings
Opportunity management8.857 Ratings8.011 Ratings
Integration with email client (e.g., Outlook or Gmail)7.355 Ratings9.011 Ratings
Contract management3.09 Ratings10.01 Ratings
Quote & order management5.17 Ratings6.12 Ratings
Interaction tracking7.113 Ratings8.811 Ratings
Channel / partner relationship management4.39 Ratings8.27 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
89% below category average
Salesflare
8.3
1 Ratings
10% above category average
Case management4.76 Ratings9.01 Ratings
Call center management1.15 Ratings7.01 Ratings
Help desk management3.16 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
8.5
40 Ratings
12% above category average
Salesflare
8.7
10 Ratings
14% above category average
Lead management8.440 Ratings8.710 Ratings
Email marketing8.74 Ratings8.79 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
7.1
58 Ratings
7% below category average
Salesflare
8.0
11 Ratings
5% above category average
Task management9.055 Ratings8.011 Ratings
Billing and invoicing management4.15 Ratings8.01 Ratings
Reporting8.254 Ratings8.011 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
5.1
60 Ratings
40% below category average
Salesflare
8.2
11 Ratings
7% above category average
Forecasting5.111 Ratings7.99 Ratings
Pipeline visualization8.660 Ratings9.011 Ratings
Customizable reports1.78 Ratings7.810 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.1
56 Ratings
22% below category average
Salesflare
8.7
10 Ratings
14% above category average
Custom fields7.256 Ratings8.110 Ratings
Custom objects7.746 Ratings10.02 Ratings
Scripting environment1.04 Ratings00 Ratings
API for custom integration8.539 Ratings8.110 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
7.3
54 Ratings
13% below category average
Salesflare
8.1
10 Ratings
3% below category average
Single sign-on capability6.112 Ratings8.17 Ratings
Role-based user permissions8.552 Ratings8.010 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
147% below category average
Salesflare
8.5
8 Ratings
15% above category average
Social data1.15 Ratings8.88 Ratings
Social engagement1.15 Ratings8.18 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
66% below category average
Salesflare
8.9
8 Ratings
22% above category average
Marketing automation3.67 Ratings8.88 Ratings
Compensation management3.54 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.2
53 Ratings
9% above category average
Salesflare
8.9
11 Ratings
17% above category average
Mobile access8.253 Ratings8.911 Ratings
Best Alternatives
PipedriveSalesflare
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveSalesflare
Likelihood to Recommend
8.9
(63 ratings)
9.0
(11 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
8.9
(16 ratings)
9.0
(9 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(15 ratings)
9.0
(9 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
PipedriveSalesflare
Likelihood to Recommend
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Salesflare
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Salesflare
  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Salesflare
  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Salesflare
No answers on this topic
Usability
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Salesflare
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Salesflare
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Read full review
Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
Salesflare
No answers on this topic
Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Read full review
Return on Investment
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
Salesflare
  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Read full review
ScreenShots

Pipedrive Screenshots

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Salesflare Screenshots

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