What users are saying about
28 Ratings
151 Ratings
28 Ratings
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Score 7.9 out of 100
151 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

    Survey Format & Appearance

    Pointerpro

    Feature Set Not Supported
    N/A
    7.1

    Typeform

    71%
    Typeform ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    6.9
    69%
    43 Ratings

    Themes

    N/A
    0 Ratings
    7.3
    73%
    45 Ratings

    Custom logo/branding

    N/A
    0 Ratings
    7.2
    72%
    43 Ratings

    Survey Content

    Pointerpro

    Feature Set Not Supported
    N/A
    7.4

    Typeform

    74%
    Typeform ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    7.2
    72%
    40 Ratings

    Question design help

    N/A
    0 Ratings
    6.9
    69%
    39 Ratings

    Multiple question types

    N/A
    0 Ratings
    8.0
    80%
    45 Ratings

    Survey Logic

    Pointerpro

    Feature Set Not Supported
    N/A
    7.4

    Typeform

    74%
    Typeform ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    7.4
    74%
    39 Ratings

    Survey Reporting & Analytics

    Pointerpro

    Feature Set Not Supported
    N/A
    8.0

    Typeform

    80%
    Typeform ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    7.5
    75%
    43 Ratings

    Data export

    N/A
    0 Ratings
    7.9
    79%
    41 Ratings

    Standard reports

    N/A
    0 Ratings
    8.9
    89%
    38 Ratings

    Custom reports

    N/A
    0 Ratings
    7.9
    79%
    25 Ratings

    Analytics

    N/A
    0 Ratings
    7.6
    76%
    36 Ratings

    Survey Administration & Security

    Pointerpro

    Feature Set Not Supported
    N/A
    5.9

    Typeform

    59%
    Typeform ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    4.9
    49%
    26 Ratings

    Compliance

    N/A
    0 Ratings
    6.9
    69%
    24 Ratings

    Survey Distribution

    Pointerpro

    Feature Set Not Supported
    N/A
    7.3

    Typeform

    73%
    Typeform ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Respondent restrictions

    N/A
    0 Ratings
    5.9
    59%
    21 Ratings

    Attribute Ratings

    • Pointerpro is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.9

    Pointerpro

    79%
    28 Ratings
    6.8

    Typeform

    68%
    45 Ratings

    Likelihood to Renew

    Pointerpro

    N/A
    0 Ratings
    10.0

    Typeform

    100%
    1 Rating

    Usability

    8.1

    Pointerpro

    81%
    10 Ratings
    7.1

    Typeform

    71%
    9 Ratings

    Support Rating

    8.0

    Pointerpro

    80%
    11 Ratings
    6.9

    Typeform

    69%
    8 Ratings

    Likelihood to Recommend

    Pointerpro

    They get the job done. We were able to do everything that our client wanted and needed. Its a free quiz on their website, so having to pay $1,500 a year for this service is hurting our bank. My only complaint is the price. If you are able to lower your price or offer promotions, then I would have no problem staying. We are currently looking for cheaper alternatives.
    Read full review

    Typeform

    Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
    Read full review

    Pros

    Pointerpro

    • Intuitive branching logic mechanics. Survey Anyplace offers a nicely pipeline/process map format to visually see the branching logic for more robust question sets.
    • Reliable results. Survey Anyplace offers important tracking data to evaluate and hold respondents accountable to completing the surveys.
    • Users can save progress and come back. This allows busy respondents time to think about deeper questions, specifically when the surveys are being used in an interviewing approach.
    Read full review

    Typeform

    • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
    • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
    • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
    • Visually pleasing designs with use of themes, images and video to match your branding.
    Read full review

    Cons

    Pointerpro

    • Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.
    Read full review

    Typeform

    • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
    • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
    • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
    Read full review

    Pricing Details

    Pointerpro

    Starting Price

    $0

    Editions & Modules

    Pointerpro editions and modules pricing
    EditionModules
    Free$01
    Essential$392
    Professional$593
    EnterpriseOn request4
    ReportROn request5

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Typeform

    Starting Price

    $3,000 *Per Month

    Editions & Modules

    Typeform editions and modules pricing
    EditionModules
    Essentials30.001
    Professional35.002
    Premium59.003

    Footnotes

    1. *Per Month
    2. *Per Month
    3. *Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    *For annual contract.

    Likelihood to Renew

    Pointerpro

    No answers on this topic

    Typeform

    We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
    Read full review

    Usability

    Pointerpro

    This is a great platform. The ease of use and ability to generate instant reports is killer. I highly recommend this platform for those who want to showcase a professional survey to impress their clients and employees. For us, this helps expand our product offering greatly, which also supplements our other services. [Survey Anyplace is a] great product and platform!
    Read full review

    Typeform

    The overall usability of Typeform is extremely easy and self explanatory. It was quick and simple to learn how to create surveys with the templates and how to add and customize the type of answers or questions you ask. It is very easy to pull the data from the survey results, where the data is broken down and has nice graphs.
    Read full review

    Support Rating

    Pointerpro

    I wish there was a better live chat feature. Seems like I have to wait 30-60 every time I need to talk to someone. Though once I am able to speak with someone via the chat in my account, they have been very helpful in answering my questions or pointing me in the right direction.
    Read full review

    Typeform

    Typeform has a great help section that ranges from first steps, making a form, and question types to results and account and profile settings. The tutorials are short and concisely cover what you need to get going within a couple of minutes. I think the community is also a plus, as one can ask questions about more complex outcomes or if one gets stuck with a particularly unique form creation scenario.
    Read full review

    Alternatives Considered

    Pointerpro

    Survey Anyplace is an excellent piece of software.
    It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
    The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
    Read full review

    Typeform

    When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
    Read full review

    Return on Investment

    Pointerpro

    • As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
    • We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.
    Read full review

    Typeform

    • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
    • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
    Read full review

    Screenshots

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