Alchemer vs. Pollfish

Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it.

Incentivized

I would recommend Pollifish if a colleague wanted to know one or two simple things about a consumer (or potential consumer) and did not have the resources or time to do focus groups, as the number of questions is adequate to ask about various topics.I would also recommend it for someone who wanted to test a creative piece in front of a specific audience, such as the last case in which I used it

Incentivized

• Streamlines the survey process and provides quality data.
• Provides a wide variety of question types and filtering options in order to ensure the proper questions are being asked.
• Better improves outcomes for constituents/patients.
• Easy to edit and reformat questions as desired.
• Easy to navigate, export data, and create reports.

Incentivized

• Pollfish is very intuitive to use. If you understand how survey questions and answer options are structured, building the surveys themselves is pretty simple.
• When you do run into problems, the customer service through the chat agent on the site is second to none. They are always very responsive and have answered any question I've ever had very quickly and very clearly.
• Pollfish automatically can break you data down into several interesting subcategories. But it's also very easy to break your pool down into one that's very custom, and that's something that other survey companies charge quite a bit for.

Incentivized

• Advanced logic - more difficult than what it should be. If I'm piping answers to another question, I shouldn't have to create a lengthy logic script for it to perform (this is just with advanced logic).
• Too "bubbly" of a template - I didn't like the clouds so I had mine switched to a more basic format.
• Accounts - should be able to create different accounts for different users and separate the surveys based on the user.

Incentivized

• Prohibiting participants who don't fit your requirements. I've seen times where someone will literally say in a free responses question that they marked an answer, got rejected from a study, then opened the link again and selected a new answer to be able to participate.
• An easy way to remove participants who are "bad responses" and have the results view upload seamlessly.
• Maybe an AI function that helps you remove bias from quesitons.

Incentivized

The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.

Incentivized

For what it is and what it offers, I think it is very user friendly, intuitive and reactive. As long as you don't treat it as a powerful full service research tool and look at it more as the scrappy DIY option, it will actually exceed expectations.

Incentivized

Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.

Incentivized

Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with the tools. SurveyGizmo fills an extremely valuable role within business analytics. It helps gain the voice of the customer (or end-user) while offering a wide-ranging functional platform for data gathering and organization. SurveyGizmo is up to the task when competing with other high-profile tools and is a fantastic business option for those looking for a proficient survey tool.

Incentivized

Pollfish was more suited for my needs to design surveys for strangers to use and get paid responses. It was definitely newer, and while it had some glitches and shortcomings, it had a better UX than some of the others.

Incentivized

• It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
• It has helped us to optimize resources especially man hours involved in survey design.
• It has been a valuable partner in almost all [of] our uses.

Incentivized

• Has definitely helped with the speed at which we turn around research projects due to how quickly we get results back.
• Has enabled us to survey respondents from around the world to get a better sense of the global consumer perspective of our products.
• Insights builder has given us fantastic in-depth results analysis and stat testing capabilities that were not previously available.

Incentivized