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Polycom RealPresence Immersive Studio vs. Sangoma Asterisk

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Polycom RealPresence Immersive Studio

    Score8.8 out of 10
    N/APolycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.N/A

    Sangoma Asterisk

    Score8.7 out of 10
    N/AAsterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.N/A
    Pricing
    Polycom RealPresence Immersive StudioSangoma Asterisk
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Polycom RealPresence Immersive StudioSangoma Asterisk
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Polycom RealPresence Immersive StudioSangoma Asterisk
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    Score8.9 out of 10
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    User Ratings
    Polycom RealPresence Immersive StudioSangoma Asterisk
    Likelihood to Recommend
    9.5
    (5 ratings)
    8.0
    (8 ratings)
    Usability
    9.5
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Polycom RealPresence Immersive StudioSangoma Asterisk
    Likelihood to Recommend
    Poly
    I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
    Incentivized
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    Sangoma
    Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.
    Incentivized
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    Pros
    Poly
    • Allows video conferencing with eagle eye view on the speaker
    • Crystal clear audio and video with zero lagging and freezing
    • Very fast connections to the conferences
    Incentivized
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    Sangoma
    • Easy communication and configuration with many soft phone and hard phone models
    • A great community that helps the software have more and more functionality
    Incentivized
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    Cons
    Poly
    • Back end setup isn't very intuitive.
    • Every now and then we get a delay when conferencing and using multiple features.
    Incentivized
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    Sangoma
    • Transferring to a Voicemail is particularly hard to do, and calls tend to drop when transferring.
    • I would like a different interface; the current one feels clumsy
    • Over the weekend, it logs you out, and you have to remember your password or reset it to gain access.
    Incentivized
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    Usability
    Poly
    It is fairly easy to set up and use both for the administrator and the end user.
    Incentivized
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    Sangoma
    User friendly. Very little training to use it
    Incentivized
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    Support Rating
    Poly
    No answers on this topic
    Sangoma
    I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
    Incentivized
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    Alternatives Considered
    Poly
    Polycom RealPresence Immersive Studio is well established and is 10 years ahead of the current market. On doing my research I was amazed at the fact that Polycom RealPresence Immersive Studio has been trusted for years and used by astronauts, that's one feet no product can take away from Polycom RealPresence Immersive Studio as it takes on to show high quality and required support to reach that far.
    Incentivized
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    Sangoma
    Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was selected due to price and ability to create custom applications.
    Incentivized
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    Return on Investment
    Poly
    • Frustrated user base - issues almost every week with the systems.
    • Successfully reduced travel costs - when it works. For quick one-off meetings, Polycom RealPresence makes for easy face to face communications. However, for more serious conversations, travel is preferred.
    • Lack of integration into other tools. Polycom Realpresence is an entirely separate product from all of our other communications tools and does not provide an easy point of integration to hop into a video conference. As a result, using Polycom RealPresence is always a planned activity, never ad hoc.
    Incentivized
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    Sangoma
    • being zero cost, we saved at least 3 million on what a legacy pbx would have cost
    • the savings and speed means lower cost on our service making us more competitive
    • stability
    Incentivized
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