What users are saying about
15 Ratings
21 Ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Likelihood to Recommend

PowerReviews

PowerReview has great functions and features provided for
  • ratings and reviews - customers can even upload pictures and videos
  • questions and answers - a great user-generated-content for SEO
  • syndication - reviews from other channels published on your site.
Toby Mei profile photo

Yotpo

I can't imagine why any company would use Yotpo at their current pricing when there are several solutions which are similar or superior at a tiny fraction of their pricing
Aaron Shaffier profile photo

Pros

PowerReviews

  • Implementation
  • Support
  • Technology
Larisa Chubaruk profile photo

Yotpo

  • Automated eMail requests for Product and Service Feedback
  • Product Content Generation
  • Providing Customer to Customer Review Structure
Zach Shelley profile photo

Cons

PowerReviews

  • Scheduling more frequent business reviews
No photo available

Yotpo

  • Limited Amount of Automation
  • Exceptionally Manual Response Process
  • Tool UI could be easier to use
Zach Shelley profile photo

Likelihood to Renew

PowerReviews

No score
No answers yet
No answers on this topic

Yotpo

Yotpo 5.0
Based on 1 answer
Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.
Zach Shelley profile photo

Usability

PowerReviews

No score
No answers yet
No answers on this topic

Yotpo

Yotpo 7.0
Based on 1 answer
I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.
No photo available

Support

PowerReviews

No score
No answers yet
No answers on this topic

Yotpo

Yotpo 8.0
Based on 2 answers
Question. Coffee. Answer. It's as quick as that. I've never had to wait for an answer longer than a few minutes.
Art Bukowski profile photo

Alternatives Considered

PowerReviews

Account Management is pretty comparable; pleased with both experiences. The Turn To interface seemed a bit more user-friendly but no real complaints with regard to PowerReviews.
No photo available

Yotpo

We experimented briefly with the Shopify Reviews app, but saw almost no response as the emails had to be sent manually or otherwise automated. Yotpo made it super easy and our response rate is very good now. You can do the math for your business, but if it helps drive X additional sales and costs you Y for the software
John Wilkinson profile photo

Return on Investment

PowerReviews

  • As a branded retail website, customers rely on our site for product information and content. Reviews provide an excellent resource for web content. Studies have shown products with reviews sell at least 50% better than products without reviews.
  • Since adding PowerReviews to our website, we have seen steady increases in website business, customer visits, and conversion rates.
  • Customer questions asked via the PowerReviews portal result in sales 50% of the time, and provide a very good product-based FAQ for your site.
Timothy Lakin profile photo

Yotpo

  • Hard to measure directly, but we know that sales are growing and that positive product/site reviews are helping reinforce customer interest/confidence.
John Wilkinson profile photo

Screenshots

Pricing Details

PowerReviews

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerReviews Editions & Modules

Additional Pricing Details

Yotpo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Yotpo Editions & Modules

Edition
Pricing starts from$491
  1. per month
Additional Pricing Details

Add comparison