PrestaShop vs. ShipperHQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PrestaShop
Score 7.1 out of 10
N/A
PrestaShop is a free, open source e-commerce solution available under the Open Software License and officially launched in August 2007. The software is written in PHP and based on the Smarty template engine and is currently used by 165,000 shops worldwide. The PrestaShop group was founded in Paris, with a second Headquarters opened in Miami in 2011. PrestaShop is translated into 63 languages, with English, French, Portuguese, German, Spanish, Italian, Dutch, Polish and Russian having full…N/A
ShipperHQ
Score 10.0 out of 10
N/A
ShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.
$250.50
per month
Pricing
PrestaShopShipperHQ
Editions & Modules
PrestaShop
Free
Essentials Plan
$100.00
month
Standard Plan
$250.00
month
Pro Plan
$400.00
month
Enterprise
call for pricing
month
Offerings
Pricing Offerings
PrestaShopShipperHQ
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$250 hour
Additional DetailsPricing may vary per platform as feature availability can vary per platform.
More Pricing Information
Features
PrestaShopShipperHQ
Online Storefront
Comparison of Online Storefront features of Product A and Product B
PrestaShop
7.3
5 Ratings
6% below category average
ShipperHQ
10.0
2 Ratings
25% above category average
Product catalog & listings9.75 Ratings00 Ratings
Product management7.75 Ratings00 Ratings
Bulk product upload5.04 Ratings00 Ratings
Branding5.04 Ratings00 Ratings
Mobile storefront9.75 Ratings00 Ratings
Product variations5.04 Ratings00 Ratings
Website integration9.85 Ratings10.02 Ratings
Visual customization6.04 Ratings00 Ratings
CMS7.85 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
PrestaShop
6.9
5 Ratings
11% below category average
ShipperHQ
-
Ratings
Abandoned cart recovery6.03 Ratings00 Ratings
Checkout user experience7.95 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
PrestaShop
7.8
5 Ratings
7% below category average
ShipperHQ
-
Ratings
eCommerce security7.85 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
PrestaShop
6.6
12 Ratings
15% below category average
ShipperHQ
-
Ratings
Promotions & discounts7.95 Ratings00 Ratings
Personalized recommendations5.14 Ratings00 Ratings
SEO6.912 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
PrestaShop
9.0
5 Ratings
13% above category average
ShipperHQ
8.0
2 Ratings
1% above category average
Multi-site management7.85 Ratings00 Ratings
Order processing8.85 Ratings00 Ratings
Inventory management9.65 Ratings00 Ratings
Shipping10.04 Ratings10.02 Ratings
Custom functionality8.75 Ratings5.92 Ratings
Best Alternatives
PrestaShopShipperHQ
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PrestaShopShipperHQ
Likelihood to Recommend
7.6
(13 ratings)
8.9
(3 ratings)
Likelihood to Renew
1.0
(1 ratings)
10.0
(1 ratings)
Usability
3.0
(1 ratings)
8.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
2.0
(1 ratings)
10.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
PrestaShopShipperHQ
Likelihood to Recommend
PrestaShop
This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.
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ShipperHQ (WebShopApps)
ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
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Pros
PrestaShop
  • The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
  • Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
  • The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.
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ShipperHQ (WebShopApps)
  • It is easy to batch process orders.
  • It quickly calculates rates to compare.
  • It is easy to keep track of orders for future review.
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Cons
PrestaShop
  • Not a lot of free templates.
  • Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
  • Being able to change the look of your automatic emails via default settings can also be introduced.
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ShipperHQ (WebShopApps)
  • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
  • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
  • I would also like to see the option for adding shipping rules if shipping management was integrated.
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Likelihood to Renew
PrestaShop
Considering the problems we had and still have, 0.
Read full review
ShipperHQ (WebShopApps)
I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
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Usability
PrestaShop
The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
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ShipperHQ (WebShopApps)
I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
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Reliability and Availability
PrestaShop
100s of implementation and so far no major security breaches.
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ShipperHQ (WebShopApps)
No answers on this topic
Performance
PrestaShop
Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.
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ShipperHQ (WebShopApps)
No answers on this topic
Support Rating
PrestaShop
Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
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ShipperHQ (WebShopApps)
Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
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Alternatives Considered
PrestaShop
It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
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ShipperHQ (WebShopApps)
USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
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Scalability
PrestaShop
This is the best example of "If it's not broken, don't fix it!".
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ShipperHQ (WebShopApps)
No answers on this topic
Return on Investment
PrestaShop
  • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
  • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
  • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
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ShipperHQ (WebShopApps)
  • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
  • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
  • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
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ScreenShots

PrestaShop Screenshots

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ShipperHQ Screenshots

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