PrestaShop vs. Shopify Plus

This is a great system for small and medium businesses dealing from 1 product to 100,000 products. It is elegant to use and very stable. The system may not be great for converting into a marketplace and the handling of > 1million products. The system is also not suitable for services selling like events, registrations, subscriptions and ticket bookings etc.

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.

Incentivized

• The PayPal button modality was integrated with the PrestaShop system, which helped our clients to complete payments digitally in just a few seconds, this integrated button allowed to streamline many transactions.
• Performing inventory reviews and modifying the PrestaShop catalog was one of the things that I liked the most, I could make changes to the catalog, make changes to the conditions of the products in the catalog and all those changes were reflected on my website in a instant, no need to wait some time.
• The PrestaShop system created a digital invoice for each client who made the advance payment of a property, which made it even easier to complete the property negotiation. Customers came to our company with the digital invoice for the advance payment and it was easy to identify the property that was paid, thanks to the digital invoice.

Incentivized

• Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
• Great new features consistently being added, ahead of the curve on almost everything
• Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
• Most Merchant Success Managers are good and genuinely want to be helpful
• A fantastic user interface, very logical and easy to use
• Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.

Incentivized

• Not a lot of free templates.
• Images can sometimes be too compressed and lose their full quality, so better settings for that could be introduced.
• Being able to change the look of your automatic emails via default settings can also be introduced.

Incentivized

• The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
• Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
• The 24/7 support doesn't seem as dedicated as they once were.

Incentivized

Considering the problems we had and still have, 0.

The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.

100s of implementation and so far no major security breaches.

Some caching and optimization is definitely needed. However, it is not as bloated as other CMSs with lots of plugins needed.

Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.

Always are quick to answer our questions and help us find a solution

Incentivized

It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.

Incentivized

Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.

Incentivized

This is the best example of "If it's not broken, don't fix it!".

• It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
• It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
• The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.

Incentivized

• Shopify Plus has been a very cost effective solution for us.
• As our business grows, it's easy to train new hires on how to use Shopify Plus.
• What we've lost in the missing features of Shopify we've made up for in the other areas.

Incentivized