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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A

    UiPath Process Mining

    Score9.6 out of 10
    N/AUiPath Process Mining (based on the former ProcessGold Process Mining tool) provides visibility and understanding of business operations and performance. Process intelligence makes it possible to diagnose key risks and identify opportunities to drive better business performance. ProcessGold was acquired by UiPath (October 2019).N/A
    Pricing
    ProcessMakerUiPath Process Mining
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ProcessMakerUiPath Process Mining
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ProcessMakerUiPath Process Mining
    Considered Both Products
    ProcessMaker Inc.
    Chose ProcessMaker
    Based on our experience, the agent for ProcessMaker Task Mining is more robust than for either of the competing products. However Celonis is has a significantly more mature user interface, and UiPath has a significantly more configurable interface.
    Incentivized
    UiPath
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    22 Answers
    Features
    ProcessMakerUiPath Process Mining
    Customization
    Comparison of Customization features of ProcessMaker and UiPath Process Mining
    Feature
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    UiPath Process Mining
    -
    Ratings
    API for custom integration7.93 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ProcessMaker and UiPath Process Mining
    Feature
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    UiPath Process Mining
    -
    Ratings
    Dashboards8.811 Ratings00 Ratings
    Standard reports8.811 Ratings00 Ratings
    Custom reports8.09 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of ProcessMaker and UiPath Process Mining
    Feature
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    UiPath Process Mining
    -
    Ratings
    Process designer9.99 Ratings00 Ratings
    Process simulation8.18 Ratings00 Ratings
    Business rules engine9.99 Ratings00 Ratings
    SOA support9.910 Ratings00 Ratings
    Process player7.98 Ratings00 Ratings
    Form builder7.88 Ratings00 Ratings
    Model execution8.18 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of ProcessMaker and UiPath Process Mining
    Feature
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    UiPath Process Mining
    -
    Ratings
    Business Process Modeling8.13 Ratings00 Ratings
    Decision Modeling8.13 Ratings00 Ratings
    Code-Based Automation8.03 Ratings00 Ratings
    No-Code Automation7.63 Ratings00 Ratings
    Best Alternatives
    ProcessMakerUiPath Process Mining
    Small Businesses
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ProcessMakerUiPath Process Mining
    Likelihood to Recommend
    8.9
    (11 ratings)
    8.6
    (26 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.6
    (2 ratings)
    Usability
    6.6
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (23 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    7.6
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ProcessMakerUiPath Process Mining
    Likelihood to Recommend
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    UiPath
    document understanding, which is a key aspect of process mining, has its strengths and weaknesses. Its capability with handwritten or scanned documents is not there yet - compared to its competitors such as Abbyy. However, the integration with Uipath orchestrator and the studio is fantastic, plus its ability to integrate seamlessly with other applications.
    Incentivized
    Read full review
    Pros
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
    Read full review
    UiPath
    • UiPath can automate any application (Citrix, .NET, HTML, Java, and Office), and is also compatible with Mainframe, SAP, Oracle, and many more systems.
    • There are no design flaws.
    • Efficiently manage a large number of users.
    • Integrated with office desk.
    • Easy to navigate.
    • Uipath technicians always respond in a short time to any problem.
    • Little loss of information when saving information.
    • Reduces documentation management times.
    Read full review
    Cons
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    UiPath
    • It seems to be offered as a stand-alone product by UiPath which tends to increase the number of dedicated platforms that in-house developers have to mind. Integration into one of its already existing platforms would have been the best. Nonetheless, this does not impact its performance in any way, but rather the productivity of the user in the long run.
    Incentivized
    Read full review
    Likelihood to Renew
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    UiPath
    It's been such a helpful investment with a very good return on an investment. The amount of time alone we have been able to say by deploying UiPath Process Mining (formerly ProcessGold) has been worth it alone, not to mention the additional money we are able to generate through deploying these processes
    Read full review
    Usability
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    UiPath
    It's the best tool in the market.
    Read full review
    Support Rating
    ProcessMaker Inc.
    No answers on this topic
    UiPath
    It a good product. I would definitely keep using it in the near future. We have had good feedback within the team and also from our stakeholders on the other side of the table. Right now, there isn't any other tool out there better for doing the tasks that UiPath is doing.
    Read full review
    In-Person Training
    ProcessMaker Inc.
    No answers on this topic
    UiPath
    The trainer was well trained.
    Read full review
    Alternatives Considered
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    UiPath
    UiPath platform allows more flexibility when developing processes and has a great product road map. They are investing in developing new features and improving their products which will allow our clients to accomplish more using UiPath.
    Read full review
    Scalability
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
    Read full review
    UiPath
    No answers on this topic
    Return on Investment
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    UiPath
    • From the perspective of a 15-man company, UiPath Process Mining enables us to forecast the long term performance needs of our human force, processes, infrastructure, and machinery.
    • Reusability stands out as one of our company's objectives. UiPath Process Mining offers performance data and analytics that guide us and act as benchmarking parameters while gauging the performance of our robots and processes.
    • A company that is intending or already scaled, the accuracy of the performance analytics of your RPA strategy is most vital to minimise resource wastage. UiPath Process Mining has enabled us to track the correlation of our productivity and performance with the resources at hand and then come to rather more accurate business decisions in this regard.
    Incentivized
    Read full review
    ScreenShots