SnapSurveys vs. TrueContext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SnapSurveys
Score 7.7 out of 10
N/A
Snap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…
$695
per year
TrueContext
Score 8.9 out of 10
N/A
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
$25
per month per license (billed annually)
Pricing
SnapSurveysTrueContext
Editions & Modules
Online/Mobile
$695
per year
Paper Scanning
$2,395
per year
Paper Scanning - Perpetual License
3,995
Online/Mobile - Perpetual License
5,995
Essentials
$25
per month per license (billed annually)
Advanced
$45
per month per license (billed annually)
Enterprise
Contact Sales
Volume discounts available
Offerings
Pricing Offerings
SnapSurveysTrueContext
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SnapSurveysTrueContext
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
SnapSurveys
8.0
2 Ratings
3% above category average
TrueContext
9.0
1 Ratings
14% above category average
Survey templates8.02 Ratings00 Ratings
Themes8.02 Ratings00 Ratings
Custom logo/branding8.02 Ratings9.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
SnapSurveys
8.0
2 Ratings
7% below category average
TrueContext
9.0
1 Ratings
5% above category average
Changes to live survey8.02 Ratings9.01 Ratings
Question design help8.02 Ratings9.01 Ratings
Multiple question types8.02 Ratings9.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
SnapSurveys
8.0
2 Ratings
4% below category average
TrueContext
9.0
1 Ratings
8% above category average
Survey logic flexibility8.02 Ratings9.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
SnapSurveys
8.0
2 Ratings
3% below category average
TrueContext
9.0
1 Ratings
9% above category average
Response tracking8.02 Ratings9.01 Ratings
Data export8.02 Ratings9.01 Ratings
Standard reports8.02 Ratings9.01 Ratings
Custom reports8.02 Ratings9.01 Ratings
Analytics8.02 Ratings9.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
SnapSurveys
8.0
2 Ratings
5% below category average
TrueContext
9.0
1 Ratings
7% above category average
Access controls8.02 Ratings9.01 Ratings
Compliance8.02 Ratings9.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
SnapSurveys
8.0
1 Ratings
1% below category average
TrueContext
9.0
1 Ratings
11% above category average
Vendor-offered crowdsourcing8.01 Ratings00 Ratings
Respondent restrictions8.01 Ratings9.01 Ratings
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User Ratings
SnapSurveysTrueContext
Likelihood to Recommend
8.0
(8 ratings)
8.2
(5 ratings)
Likelihood to Renew
9.3
(6 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
10.0
(2 ratings)
Support Rating
8.0
(1 ratings)
8.7
(3 ratings)
User Testimonials
SnapSurveysTrueContext
Likelihood to Recommend
Snap Surveys
I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
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TrueContext Corporation
Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
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Pros
Snap Surveys
  • The training helped me to customize surveys for the different departments that the office of IR served.
  • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
  • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
  • Snaps customer service reps were always willing to help.
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TrueContext Corporation
  • Conditional logic
  • Linking to data sources
  • Integration to Salesforce and ServiceMax
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Cons
Snap Surveys
  • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
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TrueContext Corporation
  • Limitations to form formatting
  • Need more data source integrations
  • All of the different components need to synchronize automatically and more often.
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Likelihood to Renew
Snap Surveys
The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
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TrueContext Corporation
No answers on this topic
Usability
Snap Surveys
I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
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TrueContext Corporation
As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
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Support Rating
Snap Surveys
No answers on this topic
TrueContext Corporation
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
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Alternatives Considered
Snap Surveys
It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
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TrueContext Corporation
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
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Return on Investment
Snap Surveys
  • Using a professional survey package enhances my reputation as a research professional.
  • I have been able to use the software's functionality to exceed my clients expectations.
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TrueContext Corporation
  • Return on Investment is immediate and possible from the first submission.
  • Saved us hours when it came to implementing forms on websites
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ScreenShots

TrueContext Screenshots

Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations