Proxmox Virtual Environment is an open source server virtualization management solution based on QEMU/KVM and LXC. Users can manage virtual machines, containers, highly available clusters, storage and networks via a web interface or CLI. Proxmox VE code is licensed under the GNU Affero General Public License, version 3. The project is developed and maintained by Proxmox Server Solutions GmbH.
$7.50
per month
Zoho Assist
Score 8.1 out of 10
N/A
Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
$12
per technician/per month
Pricing
Proxmox VE
Zoho Assist
Editions & Modules
Community
€ 90
year & CPU socket
Basic
€ 280
year & CPU socket
Standard
€ 420
year & CPU socket
Premium
€ 840
year & CPU socket
Remote Support - Standard
$12
per technician/per month
Unattended Access - Standard
$12
25 unattended computers/per month
Remote Support - Professional
$18
per technician/per month
Unattended Access - Professional
$18
25 unattended computers/per month
Remote Support - Enterprise
$28
per technician/per month
Offerings
Pricing Offerings
Proxmox VE
Zoho Assist
Free Trial
No
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Proxmox Virtual Environment's source code is published under the free software license GNU AGPL, v3 and thus is freely available for download, use and share. A Proxmox VE Subscription is an additional service program that helps IT professionals and businesses keep Proxmox VE deployments up-to-date. A subscription provides access to the stable Proxmox VE Enterprise Repository delivering software updates and security enhancements, technical help and support.
We used Proxmox to implement private cloud services, for clusters of a small number of servers, from 3 to 11 with and without high availability. Allways with ZFS file systems, and we used to install the root pool in SSDs mirrored and use other pools with RAID 10 in groups of four, for the virtual machines and containers, for the backups and snapshots, we used magnetic disks with RAID 10, in groups of four. Do not use an even number of servers because does not facilitates the implementation of High Availability, because the corosync service must have an odd number of servers to detect a failed server for the quorum system. We used a variety of servers, from clone PCs with AMD Ryzen with 6 cores and 12 threads with 64 GB of RAM no ECC, to high end servers with 64 cores and 128 threads per cpu and 2 cpus per server, with AMD EPYC Rome or Milan, 2 terabytes of RAM ECC.
Works well for remote users to connect to their onsite computers. The mobile app works great for technicians. I can't really think of anywhere it isn't appropriate because these days everyone works remotely at some point and even if they have no need to connect to an onsite device when they need assistance the tech can connect quickly and easily.
The web UI does not work as well on mobile devices. It is useable, but a mobile optimised / responsive UI would be nice to have. There is a mobile app, so that may alleviate this issue, but I have not yet tried it.
Support in the community forums could be better. There are paid support plans, but new users trying out the software will not have access to this. Answers to questions can sometimes be terse, and I can imagine this may put some people off.
The wiki is a bit hit and miss with certain topics. I've often seen outdated or missing information, and the whole thing looks like it could do with some polish. I'd love to see it opened up for the community to add to.
Zoho Assist service will stop workstations automatically sleeping (unless overridden) - this was done deliberately by their development team as they aware (and unable to fix) their issues with WOL.
Support is terrible - very quick response initially - but it can take weeks to get any actual support or solution. I currently have outstanding tickets over 2 months old with no response.
File transfer clunky, slow and inconsistent.
Clients often show offline when actually available and online.
Proxmox VE provides the most capable, yet stable virtualization platform in the market today. Licensing options are also competitive and cost-effective for support, and support is extremely fast and knowledgable of getting issues resolved as quickly and soundly as possible.
The interface is easy to use for most of it, but still lacks screens for some configurations. Also, a few of the screens are not as intuitive as they could be. This is specially true with disk and network configuration, where some graphic/visual representations of the configurations would be very useful
Very easy to use. Tech support is available, but not needed. Our customers are able to download and run the file quickly, an audible tone alerts users as to when the assisted person joins the session. It is functional, aesthetically pleasing, and contains all the capability anyone needs for remote support.
Proxmox VE's ha-cluster functionality is very much improved, though does have a not-very-often occurrence of failure. In a 2-node cluster of Proxmox VE, HA can fail causing an instance that is supposed to migrate between the two nodes stop and fail until manually recovered through the command-line tools provided. Other than this, the HA clustering capability of Proxmox VE has proven to be reliable in 3 or more clustered environments with much less chance of these failures to occur.
Proxmox VE's interfacing is always fast to load, both the Web interface and the command-line tool interfaces. Reporting is practically real time almost all the time, and you can see everything in mere seconds, easily able to identify if something is wrong or it everything is in tip-top shape as always desired
As I said earlier, Zoho Assist is a perfect remote access software and very well meets our needs to solve installation, uninstallation and general configuration issues. The interface is beautiful, clean, user-friendly and works very well on Windows 10. All the support and infrastructure staff approve and enjoy using it
Proxmox VE is cheaper than VMware, especially upscaling an HA architecture. Compared with other free or less expensive solutions, Proxmox VE is high compatible with more types of hardware solutions and more VM types. From my point of view, Proxmox VE has no competitor at the same price level, it offers the most complete and production-ready HA solution.
Cost is one thing that makes Zoho Assist beat the competing software. The security plans from the software ensure files and anything sensitive are well maintained and governed. The interface, the simplicity, and the friendliness of Zoho Assist attracts attention of prospective clients. Zoho Assist successfully make the desktop remote access process effective and at a reduced cost.
Proxmox VE provides everything you need to quickly add new storage mediums, network and local, as well as networking interfaces, such as using Linux standard bridges and now Open-vSwitch bridges which can be even more scalable than before. Proxmox VE 4.0 dropped support for OpenVZ in favor of the more well supported and native LXC and made an upgrade path to it very simple.
It's the most cost-effective service I've found with device control features, saving money.
It's reliable whenever we need it.
Without Zoho Assist we would probably not use a screen control program and would waste time trying to find a similar function from a combo of other programs rather than one.