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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quest Rapid Recovery

    Score5 out of 10
    N/AQuest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

    $1,819.99

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    Quest Rapid RecoveryTriNet HR Plus
    Editions & Modules
    License + 1 Year 24/7 Maintenance
    1,819.99
    No answers on this topic
    Offerings
    Pricing Offerings
    Quest Rapid RecoveryTriNet HR Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Quest Rapid RecoveryTriNet HR Plus
    Considered Both Products
    Quest Software
    No answer on this topic
    TriNet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    69 Answers
    Features
    Quest Rapid RecoveryTriNet HR Plus
    Data Center Backup
    Comparison of Data Center Backup features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    8.6
    7 Ratings
    2% above category average
    TriNet HR Plus
    -
    Ratings
    Universal recovery6.05 Ratings00 Ratings
    Instant recovery3.05 Ratings00 Ratings
    Recovery verification8.05 Ratings00 Ratings
    Business application protection8.04 Ratings00 Ratings
    Multiple backup destinations10.06 Ratings00 Ratings
    Incremental backup identification10.07 Ratings00 Ratings
    Backup to the cloud10.04 Ratings00 Ratings
    Deduplication and file compression10.07 Ratings00 Ratings
    Snapshots10.07 Ratings00 Ratings
    Flexible deployment8.03 Ratings00 Ratings
    Management dashboard7.03 Ratings00 Ratings
    Platform support10.02 Ratings00 Ratings
    Retention options10.03 Ratings00 Ratings
    Encryption10.02 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data00 Ratings6.5112 Ratings
    Employment history00 Ratings7.5106 Ratings
    Job profiles and administration00 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
    Organizational charting00 Ratings5.5120 Ratings
    Organization and location management00 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation00 Ratings8.0104 Ratings
    Support for external payroll vendors00 Ratings6.052 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Benefit plan administration00 Ratings7.5109 Ratings
    Direct deposit files00 Ratings7.5104 Ratings
    Salary revision and increment management00 Ratings7.597 Ratings
    Reimbursement management00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow00 Ratings6.5117 Ratings
    Balance details00 Ratings6.0115 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information00 Ratings7.5129 Ratings
    Update personal information00 Ratings8.0135 Ratings
    View company policy documentation00 Ratings7.0122 Ratings
    Employee recognition00 Ratings4.666 Ratings
    View job history00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder00 Ratings6.0104 Ratings
    Pre-built reports00 Ratings7.5106 Ratings
    Ability to combine HR data with external data00 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal00 Ratings7.5114 Ratings
    Manager tracking tools00 Ratings5.594 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting00 Ratings3.240 Ratings
    Individual goal setting00 Ratings3.243 Ratings
    Line-of sight-visibility00 Ratings2.338 Ratings
    Performance tracking00 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans00 Ratings6.558 Ratings
    Performance improvement plans00 Ratings6.054 Ratings
    Review status tracking00 Ratings6.056 Ratings
    Review reminders00 Ratings7.056 Ratings
    Multiple review frequency00 Ratings7.052 Ratings
    Succession Planning
    Comparison of Succession Planning features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Quest Rapid Recovery and TriNet HR Plus
    Feature
    Quest Rapid Recovery
    -
    Ratings
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management00 Ratings5.222 Ratings
    Company Website Posting00 Ratings6.118 Ratings
    Publish to Social Media00 Ratings5.216 Ratings
    Job Search Site Posting00 Ratings5.218 Ratings
    Duplicate Candidate Prevention00 Ratings6.621 Ratings
    Applicant Tracking00 Ratings7.020 Ratings
    Notifications and Alerts00 Ratings5.526 Ratings
    Best Alternatives
    Quest Rapid RecoveryTriNet HR Plus
    Small Businesses
    BDRShield
    Score6.5 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Quest Rapid RecoveryTriNet HR Plus
    Likelihood to Recommend
    7.0
    (7 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (11 ratings)
    Usability
    -
    (0 ratings)
    6.5
    (36 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    Quest Rapid RecoveryTriNet HR Plus
    Likelihood to Recommend
    Quest Software
    AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    Quest Software
    • Continuous backup with deduplication and compression
    • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
    • Can back up physical and virtual (ESX or Hyper-V).
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    Quest Software
    • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
    • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
    • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    Quest Software
    No answers on this topic
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    Quest Software
    No answers on this topic
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    Quest Software
    No answers on this topic
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    Quest Software
    No answers on this topic
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    Quest Software
    In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    Quest Software
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    Quest Software
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    Quest Software
    Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
    Incentivized
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    Quest Software
    I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
    Incentivized
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    Quest Software
    No answers on this topic
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    Quest Software
    • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
    • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
    • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management