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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    SentricHR

    Score10 out of 10
    N/ASentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.N/A
    Pricing
    QuickBooks OnlineSentricHR
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks OnlineSentricHR
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    QuickBooks OnlineSentricHR
    Considered Both Products
    Intuit
    No answer on this topic
    Sentric
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    129 Answers
    No answers on this topic
    Delivers good value for the price
    87%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    129 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    100 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    117 Answers
    No answers on this topic
    Features
    QuickBooks OnlineSentricHR
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    20% above category average
    Pay calculation8.0114 Ratings10.02 Ratings
    Benefit plan administration6.962 Ratings10.01 Ratings
    Direct deposit files8.1105 Ratings10.02 Ratings
    Salary revision and increment management7.778 Ratings10.02 Ratings
    Reimbursement management7.784 Ratings10.02 Ratings
    Support for external payroll vendors00 Ratings10.02 Ratings
    Off-cycle/On-Demand payment00 Ratings10.01 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    API for custom integration6.996 Ratings00 Ratings
    Plug-ins7.198 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Single sign-on capability8.3156 Ratings00 Ratings
    Role-based user permissions8.1181 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Dashboards8.1204 Ratings00 Ratings
    Standard reports8.3211 Ratings00 Ratings
    Custom reports7.7195 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Accounts payable8.6200 Ratings00 Ratings
    Accounts receivable8.6217 Ratings00 Ratings
    Cash management7.9198 Ratings00 Ratings
    Bank reconciliation9.0223 Ratings00 Ratings
    Expense management8.2206 Ratings00 Ratings
    Time tracking6.998 Ratings00 Ratings
    Fixed asset management7.798 Ratings00 Ratings
    Multi-currency support7.549 Ratings00 Ratings
    Multi-division support7.180 Ratings00 Ratings
    Regulations compliance7.979 Ratings00 Ratings
    Electronic tax filing8.0118 Ratings00 Ratings
    Self-service portal7.3126 Ratings00 Ratings
    Global Financial Support6.541 Ratings00 Ratings
    Primary and Secondary Ledgers7.972 Ratings00 Ratings
    Intercompany Accounting7.672 Ratings00 Ratings
    Localizations7.855 Ratings00 Ratings
    Journals and Reconciliations8.5146 Ratings00 Ratings
    Enterprise Accounting7.062 Ratings00 Ratings
    Configurable Accounting7.789 Ratings00 Ratings
    Centralized Rules Framework7.560 Ratings00 Ratings
    Standardized Processes8.6108 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Inventory tracking6.685 Ratings00 Ratings
    Automatic reordering6.947 Ratings00 Ratings
    Location management7.254 Ratings00 Ratings
    Manufacturing module6.537 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Pricing7.991 Ratings00 Ratings
    Order entry7.787 Ratings00 Ratings
    Credit card processing8.3111 Ratings00 Ratings
    Cost of goods sold8.0110 Ratings00 Ratings
    Order Orchestration7.347 Ratings00 Ratings
    End-to-end order visibility7.750 Ratings00 Ratings
    Order exception Resolution7.443 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    9.0
    2 Ratings
    9% above category average
    Employee demographic data00 Ratings10.02 Ratings
    Employment history00 Ratings10.02 Ratings
    Job profiles and administration00 Ratings10.02 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings5.02 Ratings
    Organizational charting00 Ratings10.02 Ratings
    Organization and location management00 Ratings10.02 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.02 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    7.7
    2 Ratings
    7% below category average
    Approval workflow00 Ratings10.02 Ratings
    Balance details00 Ratings8.02 Ratings
    Annual carry-forward and encashment00 Ratings5.02 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    6.4
    2 Ratings
    25% below category average
    View and generate pay and benefit information00 Ratings10.02 Ratings
    Update personal information00 Ratings10.02 Ratings
    View company policy documentation00 Ratings1.01 Ratings
    Employee recognition00 Ratings1.01 Ratings
    View job history00 Ratings10.02 Ratings
    Asset Management
    Comparison of Asset Management features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    5.0
    1 Ratings
    47% below category average
    Tracking of all physical assets00 Ratings5.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    9.3
    2 Ratings
    20% above category average
    Report builder00 Ratings8.02 Ratings
    Pre-built reports00 Ratings10.02 Ratings
    Ability to combine HR data with external data00 Ratings10.02 Ratings
    Onboarding
    Comparison of Onboarding features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    22% above category average
    New hire portal00 Ratings10.02 Ratings
    Manager tracking tools00 Ratings10.02 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    6.0
    1 Ratings
    30% below category average
    Corporate goal setting00 Ratings7.01 Ratings
    Individual goal setting00 Ratings4.01 Ratings
    Line-of sight-visibility00 Ratings5.01 Ratings
    Performance tracking00 Ratings8.01 Ratings
    Performance Management
    Comparison of Performance Management features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    4.6
    1 Ratings
    54% below category average
    Performance plans00 Ratings3.01 Ratings
    Performance improvement plans00 Ratings3.01 Ratings
    Review status tracking00 Ratings7.01 Ratings
    Review reminders00 Ratings5.01 Ratings
    Multiple review frequency00 Ratings5.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    4.8
    1 Ratings
    49% below category average
    Create succession plans/pools00 Ratings4.01 Ratings
    Candidate ranking00 Ratings9.01 Ratings
    Candidate search00 Ratings3.01 Ratings
    Candidate development00 Ratings3.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of QuickBooks Online and SentricHR (SentricWorkforce)
    Feature
    QuickBooks Online
    -
    Ratings
    SentricHR (SentricWorkforce)
    7.3
    1 Ratings
    8% below category average
    Job Requisition Management00 Ratings7.01 Ratings
    Applicant Tracking00 Ratings7.01 Ratings
    Notifications and Alerts00 Ratings8.01 Ratings
    Best Alternatives
    QuickBooks OnlineSentricHR
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.3 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks OnlineSentricHR
    Likelihood to Recommend
    8.3
    (252 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.6
    (27 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (167 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (70 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.4
    (18 ratings)
    -
    (0 ratings)
    Ease of integration
    1.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks OnlineSentricHR
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Sentric
    SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.
    Incentivized
    Read full review
    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Sentric
    • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
    • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
    • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
    Incentivized
    Read full review
    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Sentric
    • Make it easier to determine which report works best for our needs
    • Have the ability to create a custom report for specific instances
    • Other than that, they're perfect!
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Sentric
    I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
    Incentivized
    Read full review
    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    Sentric
    • Not applicable for our business
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard