Ramp vs. Tipalti

Ramp is well suited for managing everyday spending. We have been able to set standard permissions across the board for our team, monitor spending easily, and adjust "allowances" accordingly and quickly. The instant funding once a request is approved makes it so much faster to make a purchase, if outside of the set parameters. Ramp travel offerings are sometimes unattractive, and we have found many flights, hotels, and car rentals by going to other platforms or the suppliers directly. Pricing is comparable, but many times it is cheaper to book outside of Ramp.

Incentivized

I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.

Incentivized

• You can forward your receipts to receipts@ramp.com and it will auto-approve.
• You can easily reverse charges if an employee accidentally places a charge on their work card.
• You can send employees physical Ramp cards.
• You can create as many virtual cards as needed.

Incentivized

• Tipalti has a very user friendly interface, clearly laid out and easy to navigate
• The audit trail feature is hugely helpful to track an invoice's progress through the system
• Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
• We were able to put in strong controls around changes to vendor data

• Even more integration to have us spend less time on reporting expenses for grant reports
• This does not happen often, but if you make a purchase and then cancel it with the vendor, for some reason, Ramp does not immediately recognize that purchase cancellation and will continue to remind you to submit a receipt or tag it as an accidental charge, but there is no option to tag it as a canceled purchase.

Incentivized

• The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.

Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.

Incentivized

Ramp offers an exceptionally intuitive user interface with a clean, well-organized design. The platform demonstrates continuous improvement through regular feature enhancements and updates. New employee onboarding requires minimal training due to the platform's logical section-based layout and user-centric design, which facilitates rapid adoption and efficient navigation. Overall Ramp's interface and UI is very user friendly.

Incentivized

Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.

Incentivized

Tipalti has always been responsive to our questions and concerns.

No issues here. Generally has been pretty fast.

Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time

Incentivized

Tipalti provides great How to online guide

The salesperson involved was involved in implementation which I found very helpful.

Incentivized

We moved to Ramp from Expensify at our accountant's advice. We went with her advice due to ease of use, ease of Quickbooks sync, ability to send reminders with one click, and more. We are very happy with the decision to switch to Ramp.

Incentivized

From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.

Incentivized

I did not make the decision to purchase this product.

We were given the option of only one integration.

• The actual dollar savings is difficult to determine at this point. We'll have a better idea the ROI at the end of the year. Previously, we received 1% back on all purchases with our corporate card. We receive 1.5% with Ramp, pay per number of cards annually (for Ramp Plus) to auto-lock cards and for additional features.
• Time savings for admin and employees has been significant due to ease of use.

Incentivized

• Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
• Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
• AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.

Incentivized