Really Simple Systems vs. SMTP2GO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Really Simple Systems
Score 7.6 out of 10
Small Businesses (1-50 employees)
Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.
$8
per month
SMTP2GO
Score 9.7 out of 10
Mid-Size Companies (51-1,000 employees)
SMTP2GO is a dedicated outbound email server SMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery. The SMTP2GO support team offers 24/7 assistance in multiple languages to make setup simple. We offer support via ticket, chat and phone. GDPR? Inbound servers and data centres in the EU to make sure sending is…
$10
Monthly or Annual Monthly email quota
Pricing
Really Simple SystemsSMTP2GO
Editions & Modules
Free CRM
$0
2 Users and 100 Company Records
Starter
$15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional
$33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise
$50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
No answers on this topic
Offerings
Pricing Offerings
Really Simple SystemsSMTP2GO
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans include free customer support and setup help.Pricing includes support and onboarding.
More Pricing Information
Community Pulse
Really Simple SystemsSMTP2GO
Top Pros
Top Cons
Features
Really Simple SystemsSMTP2GO
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Really Simple Systems
7.2
33 Ratings
6% below category average
SMTP2GO
-
Ratings
Customer data management / contact management7.833 Ratings00 Ratings
Workflow management7.213 Ratings00 Ratings
Territory management6.98 Ratings00 Ratings
Opportunity management7.727 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)6.325 Ratings00 Ratings
Interaction tracking7.525 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Really Simple Systems
7.2
25 Ratings
4% below category average
SMTP2GO
-
Ratings
Case management7.423 Ratings00 Ratings
Help desk management7.024 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Really Simple Systems
7.1
27 Ratings
7% below category average
SMTP2GO
-
Ratings
Lead management7.024 Ratings00 Ratings
Email marketing7.220 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Really Simple Systems
7.0
29 Ratings
8% below category average
SMTP2GO
-
Ratings
Task management7.127 Ratings00 Ratings
Reporting6.925 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Really Simple Systems
6.5
25 Ratings
15% below category average
SMTP2GO
-
Ratings
Forecasting6.320 Ratings00 Ratings
Pipeline visualization6.321 Ratings00 Ratings
Customizable reports6.824 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Really Simple Systems
6.8
28 Ratings
10% below category average
SMTP2GO
-
Ratings
Custom fields7.128 Ratings00 Ratings
Custom objects6.824 Ratings00 Ratings
API for custom integration6.517 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Really Simple Systems
6.8
21 Ratings
8% below category average
SMTP2GO
-
Ratings
Mobile access6.821 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Really Simple Systems
7.8
28 Ratings
7% below category average
SMTP2GO
-
Ratings
Role-based user permissions7.828 Ratings00 Ratings
Best Alternatives
Really Simple SystemsSMTP2GO
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Twilio SendGrid
Twilio SendGrid
Score 7.4 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Everest (Return Path + 250ok)
Everest (Return Path + 250ok)
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Everest (Return Path + 250ok)
Everest (Return Path + 250ok)
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Really Simple SystemsSMTP2GO
Likelihood to Recommend
7.6
(34 ratings)
9.0
(98 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.1
(3 ratings)
Usability
7.8
(18 ratings)
8.2
(1 ratings)
Support Rating
8.0
(17 ratings)
9.1
(4 ratings)
User Testimonials
Really Simple SystemsSMTP2GO
Likelihood to Recommend
Really Simple Systems CRM
If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
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SMTP2GO
It's great for any application that you need to track email receipt and recipient interaction, or with devices/programs that don't fare well with Exchange based email services. Don't try to set SMTP2GO as your outbound email server if you're using O365, that just isn't a possibility (not that I've looked into that setup).
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Pros
Really Simple Systems CRM
  • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
  • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
  • Activity integration from email accounts included
  • Manage my sales pipeline opportunities effectively
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SMTP2GO
  • adding senders or domains to improve email deliverability
  • you don't have to deal with RBL to white list an IP address previously used for spaming
  • Control panel gives you enough flexibility without a cluttered UI
  • Everything you need is well documented
  • The API is easy to use offers you the ability to integrate SMTP2Go with virtually anything
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Cons
Really Simple Systems CRM
  • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
  • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
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SMTP2GO
  • Might be nice to add a monthly good looking PDF report for subaccount users that can be branded and sent directly to the subaccount contact. A 'client facing' report that we can use to show our customers the email usage history.
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Likelihood to Renew
Really Simple Systems CRM
No answers on this topic
SMTP2GO
Reliability in email delivery is what counts the most. SMTP2GO is undeniably a winner in this category. The price is reasonable, therefore the RoI is excellent.
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Usability
Really Simple Systems CRM
Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
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SMTP2GO
While reporting could use some tweaks overall it is a very good product that works reliably and is simple to set up and maintain.
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Support Rating
Really Simple Systems CRM
Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
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SMTP2GO
When I first contacted SMTP2GO while searching for a solution, they were extremely helpful and attentive. I think it only took two email messages to answer all my questions and make a decision. I don't think I've ever needed any support to implement and operate the several solutions I currently use with the SMTP2GO service. It just works intuitively and flawlessly.
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Alternatives Considered
Really Simple Systems CRM
We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
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SMTP2GO
It has been so long since I did my comparison with other products that no comparison would be valid today. It has worked so well at a price point that is so acceptable that I don't feel an urge to do the evaluation again.
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Return on Investment
Really Simple Systems CRM
  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
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SMTP2GO
  • Allowed us to use the same SMTP information across the board for all customers instead of having them split between several accounts.
  • More cost efficient than paying for several different email accounts.
  • Created an additional layer of great customer service for us since SMTP information is able to be preprogrammed into the equipment before ever leaving our facility.
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ScreenShots

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

SMTP2GO Screenshots

Screenshot of a quick snapshot of the account activity after logging in.Screenshot of the Activity feed that displays the most recent delivery events for email, and provides extra detail when needed.Screenshot of subaccounts, which are available on any paid plan and offer a way to resell the SMTP2GO product to clients and customers.