Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Redbooth
Score 10.0 out of 10
N/A
Redbooth is a project management solution built around workstream collaboration, advanced reporting, and enterprise-level communication. An online software, Redbooth helps teams organize everything from small tasks to large projects, at the desk or on the go.
$11
per month per user
Trello
Score 8.4 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$6
per month per user
Upland PSA
Score 5.8 out of 10
N/A
Upland PSA helps professional services teams grow their business.
$15
per month
Pricing
RedboothTrelloUpland PSA
Editions & Modules
Pro
$12
per month per user
Business
$18.75
per month per user
Enterprise
Contact Sales
Standard
$6
per month per user
Premium
$12.50
per month per user
Enterprise
$17.50
per month per user
Free
Forever Free
No answers on this topic
Offerings
Pricing Offerings
RedboothTrelloUpland PSA
Free Trial
YesNoYes
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsDiscount available for annual subscription.A discount is offered for annual billing and for larger numbers of users.
More Pricing Information
Community Pulse
RedboothTrelloUpland PSA
Considered Multiple Products
Redbooth
Chose Redbooth
Redbooth, in my opinion, blows all of these out of the water. But, its workflow was best for our company and the way we work. Not to say Basecamp or Asana are bad by any means, but the way that Redbooth works and how we think mesh really well together. I think all have great …
Chose Redbooth
Redbooth is the best option in the market to manage your projects. It is one of the best in the project management market, and if you want to work as a professional you have to have professional tools. The constant updates of Redbooth make it the best option. Redbooth allows …
Trello
Chose Trello
Redbooth is probably the most comparable product out there. I've reviewed this product and tested it against Trello. Redbooth is very robust with some additional very attractive features. It also integrates well with Google for business platforms and SharePoint. It works very …
Chose Trello
Because it is a very simple and intuitive software to manage, it makes it very easy to explain to a new user and for them to quickly grasp the trick to the tool. For that reason, it is an easy choice for managing projects. Besides being a free tool, you don't have to complete a …
Chose Trello
Trello is by far the simplest platform, which we loved. It also had a free version so we decided to start there and switch platforms once we outgrew Trello. While our organization has switched over to a different system, I still use Trello for personal projects because I like …
Upland PSA

No answer on this topic

Features
RedboothTrelloUpland PSA
Project Management
Comparison of Project Management features of Product A and Product B
Redbooth
7.4
5 Ratings
4% below category average
Trello
8.5
222 Ratings
9% above category average
Upland PSA
-
Ratings
Task Management7.05 Ratings9.5222 Ratings00 Ratings
Resource Management8.94 Ratings9.3185 Ratings00 Ratings
Gantt Charts6.03 Ratings7.173 Ratings00 Ratings
Scheduling5.15 Ratings9.1168 Ratings00 Ratings
Workflow Automation9.03 Ratings8.2142 Ratings00 Ratings
Team Collaboration5.15 Ratings9.0218 Ratings00 Ratings
Support for Agile Methodology9.03 Ratings8.9147 Ratings00 Ratings
Support for Waterfall Methodology9.32 Ratings7.6115 Ratings00 Ratings
Document Management8.74 Ratings8.2159 Ratings00 Ratings
Email integration5.03 Ratings7.7146 Ratings00 Ratings
Mobile Access8.24 Ratings9.1192 Ratings00 Ratings
Timesheet Tracking7.13 Ratings9.388 Ratings00 Ratings
Change request and Case Management8.01 Ratings8.8102 Ratings00 Ratings
Budget and Expense Management7.01 Ratings7.773 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Redbooth
7.3
3 Ratings
6% below category average
Trello
6.0
72 Ratings
25% below category average
Upland PSA
-
Ratings
Quotes/estimates8.01 Ratings6.149 Ratings00 Ratings
Invoicing7.01 Ratings5.042 Ratings00 Ratings
Project & financial reporting9.03 Ratings6.758 Ratings00 Ratings
Integration with accounting software5.32 Ratings6.144 Ratings00 Ratings
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RedboothTrelloUpland PSA
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Score 8.2 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
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Score 8.3 out of 10
Planview AdaptiveWork
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Score 8.2 out of 10
Enterprises
InEight
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Score 8.3 out of 10
InEight
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Score 8.3 out of 10
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User Ratings
RedboothTrelloUpland PSA
Likelihood to Recommend
8.0
(5 ratings)
9.4
(222 ratings)
6.0
(11 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(6 ratings)
7.0
(6 ratings)
Usability
-
(0 ratings)
9.4
(60 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
9.9
(81 ratings)
9.0
(1 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
RedboothTrelloUpland PSA
Likelihood to Recommend
Redbooth
Redbooth is fantastic for freelance artists, small businesses, or even larger companies. It's versatile and can handle and help you stay organized. IT has replaced most every other tool we use to stay up to date on projects, keep track of tasks, and use it for a proofing space. It may not be good if you aren't a freelancer or someone who has many tasks to complete. It seems best when there's at least 2 people in the company.
Read full review
Atlassian
For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
Read full review
Upland Software
We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
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Pros
Redbooth
  • Desktop sharing.
  • Good audio and video quality.
Read full review
Atlassian
  • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
  • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
  • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
Read full review
Upland Software
  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Read full review
Cons
Redbooth
  • It is not an application to store large amounts of documentation.
  • Having a lot of information can make it cumbersome to get some tasks.
  • It's a tool created for fast management and communication. At the moment, when accumulating tasks, it can be a total mess.
Read full review
Atlassian
  • I use colour coding a lot so I would like a wider range of colour options.
  • Also as a visual thinker I would like to be able to easily add images to cards.
  • I would like to be able to attach a wider range of file formats to cards.
Read full review
Upland Software
  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
Read full review
Likelihood to Renew
Redbooth
No answers on this topic
Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Read full review
Upland Software
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
Read full review
Usability
Redbooth
No answers on this topic
Atlassian
Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
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Upland Software
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
Read full review
Reliability and Availability
Redbooth
No answers on this topic
Atlassian
yes always support available when I need it!
Read full review
Upland Software
No answers on this topic
Performance
Redbooth
No answers on this topic
Atlassian
Never experienced issues with the above!
Read full review
Upland Software
No answers on this topic
Support Rating
Redbooth
I’ve never actually used their support - I think that in and of itself says something about the product.
Read full review
Atlassian
I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
Read full review
Upland Software
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
Read full review
In-Person Training
Redbooth
No answers on this topic
Atlassian
It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
Read full review
Upland Software
No answers on this topic
Implementation Rating
Redbooth
No answers on this topic
Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Upland Software
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
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Alternatives Considered
Redbooth
The overall interface, hour tracking, Gantt charts and integrations with Google Drive make Redbooth the best choice for our company.
Read full review
Atlassian
Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
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Upland Software
The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
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Scalability
Redbooth
No answers on this topic
Atlassian
Feels like anyone across the org (no matter their location) can use the tool easily!
Read full review
Upland Software
No answers on this topic
Professional Services
Redbooth
No answers on this topic
Atlassian
Not sure if we use those
Read full review
Upland Software
No answers on this topic
Return on Investment
Redbooth
  • Saves times of having to sort through email.
Read full review
Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
Read full review
Upland Software
  • Tracking, tracking, tracking. It keeps the data we need and gives us the ability to look at it in countless different ways with just a few clicks, which is a big time saver. Without Tenrox, we would definitely have to increase our headcount in order to accomplish billing and payroll.
  • We recently were able to automate a huge portion of business that was still (yes, still in 2014!) being managed out of an Excel spreadsheet. We experienced a great deal of resistance to the change with our own employees, however now that we have it going we have cleaned up our invoicing and impressed the highest-financial officer for two consecutive months - our first/only two months billing directly from Tenrox for that group.
  • A newer development for our team - Some client managers in the other divisions our company have begun to look at what we are able to do with Tenrox and our other primary system and get some of their work moved over to our group. This is great and is giving us new opportunities - we will likely need to increase the headcount of our admin. team, but for a good reason (too much work coming our way!).
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ScreenShots