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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reply

    Score7.2 out of 10
    Small Businesses (1-50 employees)
    Reply.io helps sales teams book more meetings by automating outreach with smart AI. It finds leads, writes personalized messages, handles replies, and books meetings, so you can focus on closing deals. Reply.io's AI SDR learns the product, targets its potential users, and engages across email, LinkedIn, SMS, WhatsApp, and calls. Additionally it: Handles replies, books meetings, and works in multiple languages Has access to 1B+ leads with…

    $59

    per month per user (1000 active contacts/month)

    Salesflare

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    ReplySalesflare
    Editions & Modules
    AI Chat
    $50
    per month
    Email Volume
    $59
    per month per user
    Multichannel
    $99
    per month per user
    Agency
    $166 (starts at)
    per month (billed annually) per account
    AI SDR Starter
    starting with $800
    per month 1000 active contacts
    AI SDR Growth
    Starts from $2500
    per month 5000 active contacts
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    ReplySalesflare
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.Annual billing discounts are available.
    More Pricing Information
    Features
    ReplySalesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    8.5
    17 Ratings
    8% above category average
    Customer data management / contact management00 Ratings9.616 Ratings
    Workflow management00 Ratings9.217 Ratings
    Territory management00 Ratings5.12 Ratings
    Opportunity management00 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.017 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings6.12 Ratings
    Interaction tracking00 Ratings8.515 Ratings
    Channel / partner relationship management00 Ratings9.210 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    8.3
    1 Ratings
    8% above category average
    Case management00 Ratings9.01 Ratings
    Call center management00 Ratings7.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    9.7
    15 Ratings
    23% above category average
    Lead management00 Ratings9.415 Ratings
    Email marketing00 Ratings10.014 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    8.3
    15 Ratings
    8% above category average
    Task management00 Ratings8.615 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    Reporting00 Ratings8.415 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    9.2
    16 Ratings
    18% above category average
    Forecasting00 Ratings8.813 Ratings
    Pipeline visualization00 Ratings10.016 Ratings
    Customizable reports00 Ratings8.814 Ratings
    Customization
    Comparison of Customization features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    8.9
    15 Ratings
    15% above category average
    Custom fields00 Ratings10.015 Ratings
    Custom objects00 Ratings10.02 Ratings
    API for custom integration00 Ratings6.812 Ratings
    Security
    Comparison of Security features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    8.3
    14 Ratings
    1% below category average
    Single sign-on capability00 Ratings8.210 Ratings
    Role-based user permissions00 Ratings8.413 Ratings
    Social CRM
    Comparison of Social CRM features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    6.9
    10 Ratings
    8% below category average
    Social data00 Ratings6.910 Ratings
    Social engagement00 Ratings6.910 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    8.7
    11 Ratings
    14% above category average
    Marketing automation00 Ratings8.411 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Reply and Salesflare
    Feature
    Reply
    -
    Ratings
    Salesflare
    9.0
    15 Ratings
    17% above category average
    Mobile access00 Ratings9.015 Ratings
    Best Alternatives
    ReplySalesflare
    Small Businesses
    HubSpot Sales Hub
    Score8.8 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Mixmax
    Score9.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Groove (legacy product)
    Score7.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReplySalesflare
    Likelihood to Recommend
    6.3
    (13 ratings)
    10.0
    (17 ratings)
    Usability
    6.3
    (3 ratings)
    9.2
    (15 ratings)
    Support Rating
    8.0
    (2 ratings)
    9.0
    (9 ratings)
    User Testimonials
    ReplySalesflare
    Likelihood to Recommend
    Reply
    Reply works best for structured outbound to a defined ICP, where reps personalize the opener, then let multi-step cadences run across email, calls, and LinkedIn with reply detection and CRM sync. It excels for time-sensitive triggers, event follow ups, closed-lost recycling, and A/B testing to standardize winning copy. It is less suited to bespoke enterprise pursuits that need deep research or legal signoff on every touch, or to untargeted high-volume blasts. In those cases, keep Reply for light structure and handle core outreach manually.
    Incentivized
    Read full review
    Salesflare
    If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.
    Incentivized
    Read full review
    Pros
    Reply
    • To automatically sync our data, and keep records up to date, it offers a variety of native CRM connections, seamless integration with other tools, a robust API, and the power of Zapier.
    • I'm impressed by it, because it includes all of the capabilities I needed, as well as multivariate testing and, most significantly, an excellent reporting system.
    • It offers an extensive set of features for efficient outbound and inbound marketing automation.
    • With reporting and lead qualifying, the automation component is pretty powerful.
    Incentivized
    Read full review
    Salesflare
    • Organization of our clients as well lead and opportunity tracking and management.
    • Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
    • It provides an overview of the sales process and custom fields for individual accounts (such as branding).
    Read full review
    Cons
    Reply
    • Syncing to other programs. You cannot interrelate Reply with other software in a simple way. Zapier is required and even then it’s not perfect.
    • Similar to syncing, there’s no way to export results of particular campaigns. This is awful. If I send out a campaign to a group, I’d like to export the results to enter into a CRM since I can’t sync the contacts. One of these features must be added ASAP.
    • Organization. While Reply itself is user-friendly, keeping campaigns and contacts and results organized is not. You cannot organize campaigns or file them away when they are done. Therefore you have to delete campaigns to stay organized and lose results, which you cannot even export.
    Incentivized
    Read full review
    Salesflare
    • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
    Read full review
    Usability
    Reply
    Reply’s overall usability is strong. The interface is intuitive, and most features are easy to navigate without much training. Creating and managing sequences is straightforward, and the automation flow saves a lot of manual effort. Occasionally, the dashboard can feel a bit cluttered, and reporting could be more flexible. But overall, it’s a user-friendly tool that allows teams to get started quickly and operate efficiently day to day
    Incentivized
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    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    Reply
    I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
    Read full review
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    Reply
    Reply is a very good and widely known platform. I find it to be a lot more sophisticated and composed. I believe this tool works great for both large and small companies, which makes it stand out. There are so many other tools that work great, but they are restricted to the type and size of certain companies. With Mailchimp the email chain automation was not up to the mark and we faced a lot of problems due to it. However, Reply has solved all those issues.
    Incentivized
    Read full review
    Salesflare
    Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.
    Incentivized
    Read full review
    Return on Investment
    Reply
    • Reply.io has been a lot more effective than MailChimp in terms of the follow-ups for the email chains. We use them to contact the people who said they wanted to do business with us and MailChimp's emails usually went to Promotions on Gmail. With Reply.io, we overcame this problem and the open rate improved 30%.
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Reply Screenshots

    Screenshot of an overview of Reply's multichannel outreach toolScreenshot of Reply's multichannel cold outreachScreenshot of an overview of Reply's AI PersonalizationScreenshot of the email deliverability kitScreenshot of Reply's B2B databaseScreenshot of the AI SDR Agent

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.