What users are saying about
15 Ratings
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Top Rated
65 Ratings
15 Ratings
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Score 8.1 out of 100

Square POS

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Top Rated
65 Ratings
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Score 9 out of 100

Likelihood to Recommend

Revel Systems

It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
NAKIA EPLEY | TrustRadius Reviewer

Square POS

I think that Square POS is pretty much the best thing going in terms of short term, pop up sales, or event marketing type situations. If you need to process payments quickly, assure customers that their data is being handled appropriately, and find a way to move your merchandise, Square is pretty great. I wouldn't think it would be as appropriate for a larger retailer—anything where you're handling hundreds of transactions at a time, or a day, I would look for something a little less 'start-upy'— if that makes sense.But for my use case, as an entertainment professional, where I'm frequently handling 20-50 transactions an evening, moving locations rapidly, and needing to be able to grab analytic data without resorting to a pen and paper—square is pretty much perfect.
Nathan Bowman | TrustRadius Reviewer

Pros

Revel Systems

  • In-depth reporting for sales and inventory tracking
  • Intuitive and easy-to-use UI
  • Helpful support from Revel with the Enterprise system
  • Fairly easy to create APIs to other systems
Leslie MacLean | TrustRadius Reviewer

Square POS

  • After you set a daily processing deadline time, charges processed by that time are deposited the next business day.
  • The reporting dash board looks overwhelming but that's because it has all of the the information that you've processed before. That was invaluable when we recently went to look at the detail on a two year old transaction and were able to find the information by ourselves.
  • The ability to use multiple devices is great. We can process charges on a computer, a tablet, or even a smartphone.
  • Receipts are automatically sent to the customer's preferred email or texted to their phone.
George Bounacos | TrustRadius Reviewer

Cons

Revel Systems

  • I don't have many complaints
Philip Gomez | TrustRadius Reviewer

Square POS

  • The cost of the hardware (specific scanners and receipt printers) was prohibitive for my company, and whilst we managed without them, they would have been nice to have. The range of scanners and printers that integrate with Square is small, so despite our devices' capabilities to read barcodes (we used ipads) and the Zebra receipt/label printers we had, we couldn't use either as the system wouldn't integrate with them.
  • Whilst Square's credit card reader is nifty in design, it's a bit small and lacking substance to have as a customer-facing reader so it really needs the dock the company offers. The dock is awkward to open to reset or pair the reader. We often found pairing the reader with the device running the system tricky and confusing, relying on pressing one button and then interpreting a sequence of lights that often caused confusion. The pairing process might have been clearer presented through the device rather than the reader.
  • Truly can't think of any more!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Revel Systems

Revel Systems 9.0
Based on 1 answer
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
NAKIA EPLEY | TrustRadius Reviewer

Square POS

Square POS 10.0
Based on 2 answers
I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
Nathan Bowman | TrustRadius Reviewer

Usability

Revel Systems

Revel Systems 7.0
Based on 1 answer
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
NAKIA EPLEY | TrustRadius Reviewer

Square POS

Square POS 9.5
Based on 10 answers
Once set up, Square POS is very easy to use. I feel it is a little too easy. Many other solutions have some layer of complexity to them but Square POS is pretty straightforward and this makes it the ideal POS solution in my opinion. If a solution can remove the barriers to use and allow end users to get on with their tasks without being slowed down, then it is a winner. This is what we were able to achieve with Square POS.
Nathan Sichilongo | TrustRadius Reviewer

Support Rating

Revel Systems

Revel Systems 9.9
Based on 2 answers
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
Leslie MacLean | TrustRadius Reviewer

Square POS

Square POS 9.1
Based on 22 answers
Anytime I have had an issue (rarely) I contacted Square and it was fixed in a timely fashion. In all the years that I have been using Square I can say it has been quite reliable. Even when my developer was setting up my website and needed some assistance, he was always able to get answers quickly.
Yvonne Graber | TrustRadius Reviewer

Implementation Rating

Revel Systems

Revel Systems 7.0
Based on 1 answer
Not for this one
NAKIA EPLEY | TrustRadius Reviewer

Square POS

No score
No answers yet
No answers on this topic

Alternatives Considered

Revel Systems

  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
Christopher Frary | TrustRadius Reviewer

Square POS

Quickbooks GoPayment was not easy to integrate with its software. We were still having to manually import all transactions just to track the income. Square makes it easy to organize all the data at your fingertips and easy to download the info in different formats for easy import.
Kalyn Hoffman | TrustRadius Reviewer

Return on Investment

Revel Systems

  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
Philip Gomez | TrustRadius Reviewer

Square POS

  • It has allowed us to do business around the country, quickly updated sales tax information and easy to take on the go. Does not require wifi or wired internet, we have been able to do much of our business with our smartphones. With no upfront investment (our initial square readers were free), Square POS has let us expand and grow our business as an easy solution to credit card sales.
  • As Square has grown and added features such as Square Invoicing, our business has been able to take advantage of them as we have grown. I know that Square is always looking to improve upon its services and that it will keep relevant as technology advances, keeping our ability to do business relevant as well.
Mary Bradley | TrustRadius Reviewer

Pricing Details

Revel Systems

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Revel Systems Editions & Modules

Edition
POS software cost$991
  1. *per month
Additional Pricing Details
*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.

Square POS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Square POS Editions & Modules

Edition
Square Point of SaleFree
Each Transaction2.6% + $0.102
Square Reader for magstripe$103
Square Reader for contactless and chip$494
Square Stand for contactless and chip$165
Square Terminal$275
Square Register$396
  1. per transaction
  2. per each additional reader; first reader free
  3. per reader
  4. per month
  5. per 24 months
Additional Pricing Details

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