Revver vs. Tungsten Power PDF

Great if your field requires copious amounts of paperwork, and you want to get rid of the clutter and stress of dealing with physical paperwork. With the size of our organization (about 8 people), we were borderline on whether the cost would be worthwhile, but even for our group we've found the enhanced workflow and eSignature function to be very valuable. I would think for groups smaller than ours the cost would likely not be worth it.

Incentivized

Tungsten does not handle movement of pages well inside of document. Small documents with under 10 pages is fine, but 100+ page documents are extremely difficult to move pages or groups of pages around. We replace Adobe with Tungsten and in general the reception has been fine. It is a little clunky with clicking on links instead PDF's as you have you click the hand, and then to copy text you have to go back and click the arrow.

Incentivized

• The ability to set restrictions on documents sent out or stored in the system is one great strong suit of eFileCabinet.
• It gives us the confidence that our documents are safe.
• eFileCabinet has excellent technical support. When needed, I can call or email them and the problem is usually solved in that moment or that day. They have also worked directly with our IT Support Service to get things set up on our server.
• The search features are frequently used by me. You can limit where the search takes place, and even search within a search to narrow down your results. The side panel lets you preview the documents as well so most often I don't even need to fully open a document to get the information I need.

Incentivized

• Typewriter functionality is great, although can take some time to load. This allows you to fill in text wherever applicable without turning the rest of the pdf into editable text.
• Fast load times
• Has autogenerated text feature so anything in the pdf can become editable

Incentivized

• eFileCabinet's sidekick app can sometimes stop working on the printer side with Windows updates. It's getting better and less problematic, but it would be nice for support to push out notices to the customers when they know they have bugs in the software.
• The sidekick app would be nice if it had a "full size mode" and the "smaller / simple mode" so that you don't have to run the browser and sidekick together. This is confusing for our users as they might want the advanced functionality of the website browser efilecabinet instead of the minimal sidekick app.
• Have auto refresh on sidekick and the browser so that if you make changes in the browser eFileCabinet, the sidekick will update automatically. This is very confusing for our users and should be an included feature in 2019.
• Mac Sidekick App shouldn't be in beta after 2-3 years. This is sad to see :(

Incentivized

• I find that quickly editing text within a document or adding a line of text is clunky and can snowball into things popping out of place. I prefer to export text, and then work on it elsewhere.
• Sometimes it seems that text recognition is trying too hard and throws me paper punches as "O"s and wrinkles as shapes, so I have to get rid of those artifacts.
• The "Update Available" popup which is usually not an actual update announcement but rather an offer to sell me something is annoying.

Incentivized

We do not have any issues with eFile Cabinet. It has become just part of our daily life - finish files and projects and save all the documentation here. Need to research? Find it in eFile. I personally cannot imagine my job without it.

Incentivized

It was very easy to learn the software and find the features I needed, and I was able to use the help menu for any questions I had. Staff was easily able to start using with no additional training. It easily works with things created in Adobe - handling field forms just fine.

Incentivized

eFileCabinet gets the job done and is fairly easy to use once you find a few workarounds and understand how the software works. Using the browser interface next to the desktop sidekick app is needed when it should all be included in a single app. Users always wonder "why do I have to open both the browser and the sidekick interfaces to do a simple task". Basically one does what the other doesn't do and Sidekick is needing to be open regardless for the printer/scanner upload functions, but is limited on what you can do compared to the browser interface. The mac Sidekick is still in beta and makes me wonder how much longer it will be supported or updated...

Incentivized

It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.

Incentivized

Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)

Incentivized

The software loads very quickly, their servers are great. The software can be a tad buggy or quirky at times but it gets the job done which is why it's an 8 out of 10 rating. Their desktop printer and scanner software could use an update so that windows updates don't break it from time to time too.

Incentivized

Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for

Incentivized

It makes workflow so much easier, including the ability to save in the cloud makes it accessible from anywhere. I save very little on our server now which means this also makes filing more secure. I literally save and research via the platform several times a day.

Incentivized

I haven't had much interaction with support for this product as it is relatively easy for me to use and intuitive. When Kofax acquired the program it rewrote some of the features and I think I reached out for help at one point but tech support provided a quick answer. I did have a very positive experience with the sales staff who helped me get a discount on the current version because I'm a long-time user.

I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.

Incentivized

We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.

Incentivized

I don't know as it happened before I started working here

Incentivized

It was simple and we were using the program the same day. It was as easy as downloading the program and getting in there and playing around. We felt comfortable with it within the first few hours of use.

Incentivized

eFileCabinet is much better of a digital document solution than a file storage solution like Dropbox Business or Box.com. It is more secure, it is more friendlier to use for documents as it's viewed as file cabinets and file cabinet drawers and individual folders that contain the files. This makes it easy for your departments to convert over to a digital paperless solution easier. Thomson Reuters is in a different league and is much more expensive but does what eFileCabinet doesn't, in my previous references of missing software features, buggy software, and learning curves, but overall we use eFileCabinet because it's ROI and value is just that much better for us.

Incentivized

I initially selected Tungsten Power PDF because it was more affordable; however, I soon discovered the features and stability of the Tungsten product was comparable to working directly within the Adobe environment. I feel very confident now, that I would select Tungsten Power PDF ABOVE any of the Adobe products and not just because of the price point!

Incentivized

Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.

Incentivized

• Pricing is budget friendly.
• Pay only for the number of users you need. I needed 2, so I pay for 2. Other DMS programs come with up to 5 users and charge accordingly. This gives me the flexibility to grow my business at my rate - not someone else's.

Incentivized

• I save hundreds every month by not sending documents to outside editors.
• On a monthly basis, I have received files that would be very limited in use, but the PDF software allows me to work with them, saving hours of human power otherwise wasted.
• The software is worth the money, but it can be more competitively priced.

Incentivized