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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Rippling HCMZoho CRM
    Editions & Modules
    Recommended
    $8.00
    starting price per user, per month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Rippling HCMZoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional DetailsFor additional pricing details visit the Rippling pricing page.—
    More Pricing Information
    Community Pulse
    Rippling HCMZoho CRM
    Considered Both Products
    Rippling
    Chose Rippling HCM
    There are too many tabs to navigate from, which can sometimes confuse a user. What you are looking for can be found on different/scattered tabs. Rippling has specialized tabs designed for your role. You can see them all by going through the Tabs under your Profile.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    1191 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    817 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    1192 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    589 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    616 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    Rippling HCMZoho CRM
    Human Resource Management
    Comparison of Human Resource Management features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Zoho CRM
    -
    Ratings
    Employee demographic data8.8746 Ratings00 Ratings
    Employment history8.9775 Ratings00 Ratings
    Job profiles and administration9.3884 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.9.3783 Ratings00 Ratings
    Organizational charting9.3921 Ratings00 Ratings
    Organization and location management9.1820 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)9.0632 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Zoho CRM
    -
    Ratings
    Pay calculation9.4990 Ratings00 Ratings
    Off-cycle/On-Demand payment9.2693 Ratings00 Ratings
    Benefit plan administration9.1970 Ratings00 Ratings
    Direct deposit files9.5970 Ratings00 Ratings
    Salary revision and increment management9.5743 Ratings00 Ratings
    Reimbursement management9.4647 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Zoho CRM
    -
    Ratings
    Approval workflow9.5958 Ratings00 Ratings
    Balance details9.2911 Ratings00 Ratings
    Annual carry-forward and encashment9.0682 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    Zoho CRM
    -
    Ratings
    View and generate pay and benefit information9.41091 Ratings00 Ratings
    Update personal information9.51140 Ratings00 Ratings
    View company policy documentation9.3952 Ratings00 Ratings
    Employee recognition8.7630 Ratings00 Ratings
    View job history9.0818 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Zoho CRM
    -
    Ratings
    Tracking of all physical assets8.6490 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Zoho CRM
    -
    Ratings
    Report builder8.6574 Ratings00 Ratings
    Pre-built reports8.8543 Ratings00 Ratings
    Ability to combine HR data with external data8.9495 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    Zoho CRM
    -
    Ratings
    New hire portal9.4797 Ratings00 Ratings
    Manager tracking tools9.1622 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.0
    475 Ratings
    10% above category average
    Zoho CRM
    -
    Ratings
    Corporate goal setting9.1408 Ratings00 Ratings
    Individual goal setting9.0436 Ratings00 Ratings
    Line-of sight-visibility9.1405 Ratings00 Ratings
    Performance tracking8.9435 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.3
    544 Ratings
    15% above category average
    Zoho CRM
    -
    Ratings
    Performance plans9.2487 Ratings00 Ratings
    Performance improvement plans9.1461 Ratings00 Ratings
    Review status tracking9.2486 Ratings00 Ratings
    Review reminders9.5514 Ratings00 Ratings
    Multiple review frequency9.4443 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.1
    402 Ratings
    14% above category average
    Zoho CRM
    -
    Ratings
    Create succession plans/pools8.9336 Ratings00 Ratings
    Candidate ranking9.1345 Ratings00 Ratings
    Candidate search9.2362 Ratings00 Ratings
    Candidate development9.4342 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Zoho CRM
    -
    Ratings
    Job Requisition Management9.0366 Ratings00 Ratings
    Company Website Posting8.9355 Ratings00 Ratings
    Publish to Social Media9.1310 Ratings00 Ratings
    Job Search Site Posting8.9319 Ratings00 Ratings
    Duplicate Candidate Prevention8.9321 Ratings00 Ratings
    Applicant Tracking9.1353 Ratings00 Ratings
    Notifications and Alerts9.1432 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.7280 Ratings
    Workflow management00 Ratings8.6267 Ratings
    Territory management00 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.4249 Ratings
    Contract management00 Ratings8.9204 Ratings
    Quote & order management00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.7214 Ratings
    Call center management00 Ratings8.6173 Ratings
    Help desk management00 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.8262 Ratings
    Email marketing00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.7181 Ratings
    Reporting00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.7276 Ratings
    Custom objects00 Ratings8.1223 Ratings
    Scripting environment00 Ratings9.2179 Ratings
    API for custom integration00 Ratings7.7204 Ratings
    Security
    Comparison of Security features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.9208 Ratings
    Compensation management00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of Rippling HCM and Zoho CRM
    Feature
    Rippling HCM
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    Rippling HCMZoho CRM
    Small Businesses
    UZIO
    Score9.4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rippling HCMZoho CRM
    Likelihood to Recommend
    9.2
    (1204 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    8.9
    (22 ratings)
    7.6
    (42 ratings)
    Usability
    9.4
    (1201 ratings)
    7.8
    (172 ratings)
    Availability
    9.1
    (1 ratings)
    8.8
    (7 ratings)
    Performance
    9.1
    (1 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.1
    (902 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    8.0
    (10 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    9.1
    (1 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)
    User Testimonials
    Rippling HCMZoho CRM
    Likelihood to Recommend
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
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    Pros
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
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    Likelihood to Renew
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
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    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
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    Usability
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
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    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
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    Reliability and Availability
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
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    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
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    Performance
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
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    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
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    In-Person Training
    Rippling
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
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    Online Training
    Rippling
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
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    Implementation Rating
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
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    Contract Terms and Pricing Model
    Rippling
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
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    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
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    Professional Services
    Rippling
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
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    ScreenShots

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.