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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Roadmunk

    Score4.8 out of 10
    N/ARoadmunk is a roadmap visualization platform that is designed to enable product managers and their teams to communicate the strategic roadmap throughout their organization. The vendor says product leaders can easily input milestones, roadmap data and create unlimited pivots in real time. The vendor says it has differentiated itself through intuitive user-centric design, seamless manipulation of roadmap views and enterprise data security. Since late 2021, Roadmunk is part of Tempo.

    $19

    per seat

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    RoadmunkTeamViewer
    Editions & Modules
    Starter
    $19
    per seat
    Business
    $49
    per seat
    Professional
    $99
    per seat
    Enterprise
    Custom
    per seat
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    RoadmunkTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsReady to roadmap? All our plans start with a free 14-day trial.—
    More Pricing Information
    Features
    RoadmunkTeamViewer
    Security
    Comparison of Security features of Roadmunk and TeamViewer
    Feature
    Roadmunk
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of Roadmunk and TeamViewer
    Feature
    Roadmunk
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Roadmunk and TeamViewer
    Feature
    Roadmunk
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of Roadmunk and TeamViewer
    Feature
    Roadmunk
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
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    Score9.5 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Atlassian Product Collection, with Jira Product Discovery
    Score8 out of 10
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    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RoadmunkTeamViewer
    Likelihood to Recommend
    9.0
    (9 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    10.0
    (3 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    RoadmunkTeamViewer
    Likelihood to Recommend
    Tempo
    We replaced Trello with Roadmunk for our Roadmapping purposes. For the poor Product Manager and Product Team that is incessantly asked "where is the product roadmap" by Sales and Management, this is the tool for you! Easy, simple, and makes pretty pictures for those constituents. It is less useful for full Requirements documentation. "Ideas" is OK, but too hard to get submissions from non-Roadmunk users, and clunky integration back to the primary road mapping function. Needs an improved editing environment to fully express Reqs using this tool, but it's not that far off!
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Tempo
    • Allows us to easily customize swimlanes based on audience and task
    • Provides a visualization of resource load "weight" in a particular swimlane
    • Gives us a visual vocabulary to explain our agile process and its impact to customers
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Tempo
    • The fact that you have to add a date to everything; dates stick to people’s minds.
    • Connecting bars to milestones; unclear which to use when.
    • Collaboration isn’t great; can’t track changes, add comments, etc.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Tempo
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Tempo
    Performance has improved meaningfully over the last 12 months or so, especially in our views that contain many roadmap items. Some challenges remain, however, particularly when changing the timeline and in scenarios of multiple users interacting with the roadmap simultaneously.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Tempo
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Tempo
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Tempo
    We never really had to go back to Roadmunk for support, but they do provide a wealth of informative updates that can be consumed at the individual user's own pace.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Tempo
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Tempo
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Tempo
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Tempo
    We've used Google Calendar, Microsoft Office products, Trello, and others. Roadmunk seems to combine the best of all of those, and then offers a little more.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Tempo
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Tempo
    • Def saves us HOURS per quarter probably 50 man-hours per year re: automated visualizations vs. yoga poses trying to use Excel, JIRA, PowerPoint, Visio, etc.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    Roadmunk Screenshots

    Screenshot of IT roadmap UIScreenshot of Timeline View - Create alignment around initiatives, objectives and milestones by visualizing your strategy on a timeline.Screenshot of Roadmap Example - Find a roadmap template, then make it your own. All our roadmap templates can be accessed and edited within Roadmunk. No more gymnastics in Excel and PPT.Screenshot of Swimlane view - Flexible teams need flexible roadmaps. Swimlane is the roadmap of choice for agile teams and beyond.Screenshot of Master Roadmapping - Teams build their own roadmaps, which can be rolled into a high-level Master view.Screenshot of Pre-designed templates - Over 35 roadmap templates to map your journey.

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.