RoboForm vs. Zoho Vault

I use it on an almost hourly basis. With probably 10+ years of use, I have used it for everything and have found very little that it won't complete, but it isn't very good on mobile devices. I use it on my phone strictly as a reference because it does not work with either Samsung internet browser or Chrome for Android.

Incentivized

The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.

Incentivized

• It remembers all our logons
• It has a good alphabetizing system
• You can store multiple users
• It also has a mobile app which is great

Incentivized

• Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication.
• Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level.
• Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers.
• Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted.

Incentivized

• Recommend periodic purging of unused passwords.
• Offer a "compromised password" alert feature.
• Don't remind me about a recent update as often as you do now. (I might be able to control this on my desktop's notification settings?)

• The user interface can be confusing at times. You can wind up in a different category very easily.
• Maybe a notification for duplicate entries would help manage passwords a lot better.
• An integration with Zoho Help Desk would be nice

Incentivized

it is simple and intuitive

Incentivized

I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.

Incentivized

For the few times, in the many years that I have used RoboForm, and that I have needed to contact support they were very responsive.

Incentivized

Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less

Incentivized

The number one alternative we see is LastPass. Many of our clients use it and are happy with it and I'm sure it's very close to RoboForm. I have personally used RoboForm for at least 10 years and have been extremely happy with it, so we did not do much comparing recently.

Storage works the same, but the browser integrations from Zoho Vault are still very buggy.

Incentivized

• It helps to keep my business secure.
• Saves time filling out forms.
• Saves more time than writing out all of your passwords with pen and paper.

Incentivized

• Inexpensive when packaged with other Zoho products.
• Saved time on projects by being easy to access
• We ended up importing all of our Vault passwords into another program very easily.

Incentivized