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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Veeam Data Cloud for Microsoft 365

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam Data Cloud for Microsoft 365 is a BaaS (Backup as a Service) solution used to back up and restore Microsoft 365 data, including Microsoft Exchange, Microsoft SharePoint, Microsoft OneDrive for Business and Microsoft Teams data.N/A
    Pricing
    Sage CRMVeeam Data Cloud for Microsoft 365
    Editions & Modules
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    VDC for Microsoft 365
    Contact Sales
    Offerings
    Pricing Offerings
    Sage CRMVeeam Data Cloud for Microsoft 365
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTiered pricing is available for multiple users.—
    More Pricing Information
    Community Pulse
    Sage CRMVeeam Data Cloud for Microsoft 365
    Considered Both Products
    Sage
    No answer on this topic
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    97%
    Would buy again
    282 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    266 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    281 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    99%
    Lived up to sales and marketing promises
    268 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    95%
    Implementation went as expected
    261 Answers
    Features
    Sage CRMVeeam Data Cloud for Microsoft 365
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Customer data management / contact management9.017 Ratings00 Ratings
    Workflow management8.616 Ratings00 Ratings
    Territory management8.517 Ratings00 Ratings
    Opportunity management8.917 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.016 Ratings00 Ratings
    Contract management8.614 Ratings00 Ratings
    Quote & order management9.016 Ratings00 Ratings
    Interaction tracking9.216 Ratings00 Ratings
    Channel / partner relationship management8.716 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Case management8.016 Ratings00 Ratings
    Call center management8.215 Ratings00 Ratings
    Help desk management8.214 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Lead management8.816 Ratings00 Ratings
    Email marketing8.715 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Task management9.016 Ratings00 Ratings
    Billing and invoicing management9.015 Ratings00 Ratings
    Reporting9.113 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Forecasting8.716 Ratings00 Ratings
    Pipeline visualization8.416 Ratings00 Ratings
    Customizable reports8.717 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Custom fields8.517 Ratings00 Ratings
    Custom objects8.516 Ratings00 Ratings
    Scripting environment9.016 Ratings00 Ratings
    API for custom integration8.314 Ratings00 Ratings
    Security
    Comparison of Security features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Single sign-on capability8.717 Ratings00 Ratings
    Role-based user permissions8.813 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Social data9.513 Ratings00 Ratings
    Social engagement9.313 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Marketing automation9.114 Ratings00 Ratings
    Compensation management8.912 Ratings00 Ratings
    Platform
    Comparison of Platform features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Veeam Data Cloud for Microsoft 365
    -
    Ratings
    Mobile access7.816 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    8.6
    148 Ratings
    0% above category average
    Management dashboard00 Ratings8.2144 Ratings
    Retention options00 Ratings9.1144 Ratings
    Encryption00 Ratings8.6128 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    7.8
    134 Ratings
    1% below category average
    Operational reporting and analytics00 Ratings7.8129 Ratings
    Malware protection00 Ratings7.794 Ratings
    Ransomware Recovery00 Ratings7.989 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Sage CRM and Veeam Data Cloud for Microsoft 365
    Feature
    Sage CRM
    -
    Ratings
    Veeam Data Cloud for Microsoft 365
    8.4
    124 Ratings
    2% below category average
    SaaS Product Integration00 Ratings9.296 Ratings
    Multiple Data Restoration Options00 Ratings8.7119 Ratings
    Data Auditing and Search00 Ratings7.5109 Ratings
    Data Storage in the Cloud or On-Premises00 Ratings8.4116 Ratings
    Best Alternatives
    Sage CRMVeeam Data Cloud for Microsoft 365
    Small Businesses
    Salesflare
    Score10 out of 10
    Backupify
    Score5.6 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Spanning Backup
    Score7.4 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage CRMVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    8.9
    (28 ratings)
    8.7
    (289 ratings)
    Likelihood to Renew
    5.1
    (11 ratings)
    9.1
    (11 ratings)
    Usability
    8.9
    (11 ratings)
    8.4
    (290 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    8.2
    (1 ratings)
    8.8
    (3 ratings)
    Support Rating
    7.9
    (8 ratings)
    8.8
    (281 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    Sage CRMVeeam Data Cloud for Microsoft 365
    Likelihood to Recommend
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Veeam Software
    Analyzing campaign performance is a great area where the Veeam Data Cloud for Microsoft 365 is well-suited, and it’s working well. In the past, when we analyzed campaign performance, we had to use outside vendors, which was a time-consuming, laborious, and costly process.
    Incentivized
    Read full review
    Pros
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
    Read full review
    Veeam Software
    • Granular restoration of emails within a mailbox
    • Complete Restoration of a Mailbox
    • Restoration of Teams Conversations
    • Add users for backups
    • Restauración granular de correos electrónicos dentro de un buzón
    • Restauración completa de un buzón
    • Restauración de conversaciones de TEAMS
    • Agregar usuarios para respaldos
    Incentivized
    Read full review
    Cons
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
    Read full review
    Veeam Software
    • I would like the option to remove users from the backup and set them to an alternate storage location/ archive location. Currently, my backups are at 7 TB, and I would like to segment out data with lower data retention requirements.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Veeam Software
    Veeam Backup for Microsoft 365 just works so well and is so easy to use. I researched multiple options for Office 365 backup and none seemed to be as easy to setup and use as Veeam Backup for Microsoft 365 and the pricing was very comfortable to us. I can't imagine any reason why we would change away from Veeam Backup for Microsoft 365.
    Incentivized
    Read full review
    Usability
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
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    Veeam Software
    The interface is simple, but powerful. It's easy to setup, easy to use. It's able to restore individual files and emails with ease. Would like to see the wording on some features cleared up, as it's caused us some confusing learning the tool.
    Incentivized
    Read full review
    Reliability and Availability
    Sage
    No answers on this topic
    Veeam Software
    I have yet to need it during any of their scheduled maintenance windows. It's always online.
    Incentivized
    Read full review
    Performance
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Veeam Software
    We have a lot of data, and pulling backups out of the store sometimes takes a bit of time - but this is within acceptable tolerances. I don't expect restores to be instantaneous, and I can't quantify if the speed is software or data repository.
    Incentivized
    Read full review
    Support Rating
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
    Read full review
    Veeam Software
    The setup support we received was extremely helpful. They allowed us to learn as they created the policies and managed the handoff between setup and guided setup very well. This resulted in active, usable policies and us having the knowledge to adapt these as our needs change in the future.
    Incentivized
    Read full review
    In-Person Training
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
    Read full review
    Veeam Software
    No answers on this topic
    Implementation Rating
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
    Read full review
    Veeam Software
    Really easy, but we are not a big company. I am not backing up all users, just those that could fire me.
    Incentivized
    Read full review
    Alternatives Considered
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Veeam Software
    First and foremost, Veeam's reputation stood out. They have been a leader in the backup vendors for a few years. That reputation along with recommendations from colleagues sold us on Veeam Data Cloud for Microsoft 365. The other vendors that we did demo's with were lacluster in setup and performance. Veeam Data Cloud for Microsoft 365 immediately won us over.
    Incentivized
    Read full review
    Scalability
    Sage
    No answers on this topic
    Veeam Software
    I have had no issues scaling this software as my organisation or data estate has grown. It always does exaclty what it says on the box.
    Incentivized
    Read full review
    Return on Investment
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    Veeam Software
    • The only real impact is from a compliance standpoint. Our company is expected at a regulatory level to be protecting our data and even though the tenant has little traffic there could still be some regulated data in there. We have to be able to tell an auditor that it's being backed up by an enterprise grade solution, and that's what VDC was intended for.
    Incentivized
    Read full review
    ScreenShots

    Veeam Data Cloud for Microsoft 365 Screenshots

    Product screenshot