Salesflare vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesflare
Score 6.2 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$29
per user per month
Vtiger
Score 8.7 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
SalesflareVtiger
Editions & Modules
Growth
$29
per user per month
Pro
$49
per user per month
Enterprise
$99
per user per month
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
SalesflareVtiger
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup fee$10 / user / month
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Features
SalesflareVtiger
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesflare
8.1
11 Ratings
5% above category average
Vtiger
10.0
8 Ratings
26% above category average
Customer data management / contact management8.811 Ratings10.08 Ratings
Workflow management8.711 Ratings10.08 Ratings
Territory management5.12 Ratings00 Ratings
Opportunity management8.011 Ratings10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)9.011 Ratings10.08 Ratings
Contract management10.01 Ratings10.06 Ratings
Quote & order management6.12 Ratings10.06 Ratings
Interaction tracking8.811 Ratings10.06 Ratings
Channel / partner relationship management8.27 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesflare
8.3
1 Ratings
10% above category average
Vtiger
9.5
6 Ratings
23% above category average
Case management9.01 Ratings10.06 Ratings
Call center management7.01 Ratings00 Ratings
Help desk management9.01 Ratings9.06 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesflare
8.7
10 Ratings
14% above category average
Vtiger
10.0
6 Ratings
28% above category average
Lead management8.710 Ratings10.06 Ratings
Email marketing8.79 Ratings10.06 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesflare
8.0
11 Ratings
5% above category average
Vtiger
10.0
8 Ratings
27% above category average
Task management8.011 Ratings10.06 Ratings
Billing and invoicing management8.01 Ratings10.07 Ratings
Reporting8.011 Ratings10.07 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesflare
8.2
11 Ratings
7% above category average
Vtiger
9.7
7 Ratings
24% above category average
Forecasting7.99 Ratings10.06 Ratings
Pipeline visualization9.011 Ratings10.06 Ratings
Customizable reports7.810 Ratings9.07 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesflare
8.7
10 Ratings
14% above category average
Vtiger
9.3
8 Ratings
20% above category average
Custom fields8.110 Ratings9.08 Ratings
Custom objects10.02 Ratings10.07 Ratings
API for custom integration8.110 Ratings9.06 Ratings
Security
Comparison of Security features of Product A and Product B
Salesflare
8.1
10 Ratings
3% below category average
Vtiger
9.0
8 Ratings
8% above category average
Single sign-on capability8.17 Ratings00 Ratings
Role-based user permissions8.010 Ratings9.08 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesflare
8.5
8 Ratings
15% above category average
Vtiger
10.0
5 Ratings
31% above category average
Social data8.88 Ratings00 Ratings
Social engagement8.18 Ratings10.05 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesflare
8.9
8 Ratings
22% above category average
Vtiger
-
Ratings
Marketing automation8.88 Ratings00 Ratings
Compensation management9.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesflare
8.9
11 Ratings
17% above category average
Vtiger
5.0
5 Ratings
40% below category average
Mobile access8.911 Ratings5.05 Ratings
Best Alternatives
SalesflareVtiger
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesflareVtiger
Likelihood to Recommend
9.0
(11 ratings)
10.0
(8 ratings)
Usability
9.0
(9 ratings)
10.0
(1 ratings)
Support Rating
9.0
(9 ratings)
10.0
(2 ratings)
User Testimonials
SalesflareVtiger
Likelihood to Recommend
Salesflare
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Read full review
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
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Pros
Salesflare
  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
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Vtiger
  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
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Cons
Salesflare
  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
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Vtiger
  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
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Usability
Salesflare
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Vtiger
I love this CRM, very user friendly. Not conflict and easy to generate the date for reporting.
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Support Rating
Salesflare
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Vtiger
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
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Alternatives Considered
Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
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Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
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Return on Investment
Salesflare
  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
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Vtiger
  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
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ScreenShots

Salesflare Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger