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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Unique Learning System

    Score8.5 out of 10
    N/AUnique Learning System (ULS) is a special education solution that supports students with disabilities from Pre-K through transition. It provides differentiated, standards-aligned lessons in ELA, math, science, social studies, and life skills with built-in assessments, progress tracking, and automated differentiation.N/A
    Pricing
    Agentforce SalesUnique Learning System
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce SalesUnique Learning System
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce SalesUnique Learning System
    Considered Both Products
    Salesforce
    No answer on this topic
    Everway (formerly Texthelp and n2y)
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    209 Answers
    97%
    Would buy again
    304 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    179 Answers
    93%
    Delivers good value for the price
    190 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    216 Answers
    94%
    Happy with the feature set
    297 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    143 Answers
    92%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    125 Answers
    88%
    Implementation went as expected
    182 Answers
    Features
    Agentforce SalesUnique Learning System
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    4% above category average
    Unique Learning System
    -
    Ratings
    Customer data management / contact management8.6268 Ratings00 Ratings
    Workflow management8.6258 Ratings00 Ratings
    Territory management7.5211 Ratings00 Ratings
    Opportunity management9.0258 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.6243 Ratings00 Ratings
    Contract management8.0214 Ratings00 Ratings
    Quote & order management7.6197 Ratings00 Ratings
    Interaction tracking9.0228 Ratings00 Ratings
    Channel / partner relationship management8.0190 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Unique Learning System
    -
    Ratings
    Case management8.3102 Ratings00 Ratings
    Call center management7.782 Ratings00 Ratings
    Help desk management7.286 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Unique Learning System
    -
    Ratings
    Lead management7.7238 Ratings00 Ratings
    Email marketing7.8205 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Unique Learning System
    -
    Ratings
    Task management8.3235 Ratings00 Ratings
    Billing and invoicing management6.978 Ratings00 Ratings
    Reporting8.7200 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Unique Learning System
    -
    Ratings
    Forecasting7.8228 Ratings00 Ratings
    Pipeline visualization8.5247 Ratings00 Ratings
    Customizable reports8.7257 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Unique Learning System
    -
    Ratings
    Custom fields9.0248 Ratings00 Ratings
    Custom objects8.6238 Ratings00 Ratings
    Scripting environment7.6175 Ratings00 Ratings
    API for custom integration8.5209 Ratings00 Ratings
    Security
    Comparison of Security features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Unique Learning System
    -
    Ratings
    Single sign-on capability9.0220 Ratings00 Ratings
    Role-based user permissions9.0254 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    7.6
    160 Ratings
    1% above category average
    Unique Learning System
    -
    Ratings
    Social data7.9158 Ratings00 Ratings
    Social engagement7.3156 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Unique Learning System
    -
    Ratings
    Marketing automation7.9212 Ratings00 Ratings
    Compensation management7.8146 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Agentforce Sales and Unique Learning System
    Feature
    Salesforce Agentforce Sales
    8.4
    231 Ratings
    10% above category average
    Unique Learning System
    -
    Ratings
    Mobile access8.4231 Ratings00 Ratings
    Best Alternatives
    Agentforce SalesUnique Learning System
    Small Businesses
    Salesflare
    Score10 out of 10
    Freckle by Renaissance
    Score9.5 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Nearpod
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Edmodo (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce SalesUnique Learning System
    Likelihood to Recommend
    8.9
    (470 ratings)
    8.5
    (315 ratings)
    Likelihood to Renew
    9.1
    (61 ratings)
    7.8
    (5 ratings)
    Usability
    8.4
    (166 ratings)
    7.6
    (315 ratings)
    Availability
    9.0
    (29 ratings)
    8.2
    (2 ratings)
    Performance
    8.0
    (20 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.0
    (98 ratings)
    6.7
    (2 ratings)
    In-Person Training
    8.0
    (12 ratings)
    5.5
    (1 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (19 ratings)
    8.2
    (2 ratings)
    Configurability
    9.0
    (4 ratings)
    6.8
    (2 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (2 ratings)
    6.4
    (1 ratings)
    Product Scalability
    8.9
    (85 ratings)
    5.5
    (2 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Agentforce SalesUnique Learning System
    Likelihood to Recommend
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    I teach second and third grade, and I use mostly the elementary grade band, plus supplement with the intermediate grade band when needed. I think at these younger grade levels, Unique Learning System is especially well suited for our needs. I think that Unique Learning System helps me scaffold down from grade level standards to functional fundamental skills. However, I hear from my coworkers at the higher grade levels that Unique Learning System has a few significant gaps at the higher grade bands. Specifically, state (Texas) history standards and science (chemistry, physics, etc) has limited resources available through Unique Learning System, and they have to supplement with other resources.
    Incentivized
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    Pros
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    • Data tracking and progress reports - Unique Learning System's Polaris feature is a user-friendly, simple way to track and monitor progress towards learners IEP goals. When creating a roadmap that follows a learner's IEP, you input data such as learning profiles and benchmark assessments and rubrics that then produce goal suggestions. You can craft your own goal, use a suggested goal, or choose a goal from the goal library. It gives you a great idea of what goals to target based on learner needs and progress. Entering data is super easy, just a date and a data point, and a graph generates for you. From there, it will show the data trend and flag it for you when it's at risk. It is also easy to add an intervention. Quarterly, I use the progress report feature to generate a report that provides me with the graphs that I use to put into IEP writer.
    • Curriculum pacing - My school utilizes Unique Learning System for our daily instruction. Unique Learning System provides pacing guides with what to teach and when. Everything is standards aligned and all of the lesson plans have ways that you can differentiate already built into the plans as well as an easy to use, structured/routine based set up that makes daily lessons predictable for learners to increase engagement.
    • N2Y - My learners love News To You! This provides children with access to informational text. We use it as a "fun Friday" read every week. We read the article in class, watch videos, answer questions, and typically do an activity to go along with it. The kids look forward to it every week, and also enjoy the Joey's Locker games that go along with the articles. They have a new feature to be able to assign activities that go along with the article which is really nice because I assign them as supplemental activities to go along with what we are learning about in class!
    Incentivized
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    Cons
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    • I would love to see Unique Learning System provide visually adapted books with high contrast backgrounds/Roman word bubbling to support students with visual impairments.
    • I would love to have Unique Learning System as an iPad app so my youngest/neediest learners can access it digitally using just their finger with no keypad to distract them.
    • I would like if the resources (I'm specifically thinking of the math ones) were able to be printed with no background pictures so there is no extra visual clutter.
    • I would love if the lessons could also be modified for visual impairments with high contrast counting, letters, etc.
    Incentivized
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    Likelihood to Renew
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    I appreciate all the various resources that Unique Learning System has to offer. However, due to my limited interaction with other resources similar to Unique Learning System I do not know enough to compare it against other programs. I also am not a person in charge of renewing Unique Learning System for my organization.
    Incentivized
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    Usability
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    The only issues I have are that I can never get through a whole lesson in a month and sometimes the topics are not high enough interest to keep my students engaged. the pacing is too fast for my kiddos so I typically have to pick and choose what parts I am going to focus on and assign,
    Incentivized
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    Reliability and Availability
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    errors will show up
    Incentivized
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    Performance
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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    Everway (formerly Texthelp and n2y)
    there have been few issues with login or glitches
    Incentivized
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    Support Rating
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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    Everway (formerly Texthelp and n2y)
    The individuals helping have always been great. The response to requests for changes in functionality or reporting less so.
    Incentivized
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    In-Person Training
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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    Everway (formerly Texthelp and n2y)
    it was all over the place hard to follow along
    Incentivized
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    Online Training
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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    Everway (formerly Texthelp and n2y)
    No answers on this topic
    Implementation Rating
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Everway (formerly Texthelp and n2y)
    good product
    Incentivized
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    Alternatives Considered
    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    Unique Learning System is far superior to Newsela. The symbol support alone makes Unique Learning System much more appropriate for my students. One thing that I like about Newsela is the integrated comprehension questions within the reading. The students cannot advance until they get the questions correct, and I think that is a valuable way to reinforce their reading attentiveness.
    Incentivized
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    Contract Terms and Pricing Model
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Everway (formerly Texthelp and n2y)
    No answers on this topic
    Scalability
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    todays weather would not load sometimes
    Incentivized
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    Professional Services
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Everway (formerly Texthelp and n2y)
    No answers on this topic
    Return on Investment
    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    Everway (formerly Texthelp and n2y)
    • Ease of planning is #1. I am able to plan an entire lesson or a week's worth of lessons during my 30-minute planning time.
    • Data that is collected for IEPs is so valuable and reports are parent-friendly.
    • Students are able to work on the alternative path toward a diploma because this curriculm is covering all of the standards they need to see in order to earn their diploma.
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    ScreenShots

    Agentforce Sales Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Unique Learning System Screenshots

    Screenshot of assessments and progress monitoringScreenshot of lesson planningScreenshot of research based contentScreenshot of Science of Reading coursesScreenshot of a system overviewScreenshot of teacher reference materials