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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Experience Cloud

    Score8.3 out of 10
    N/ASalesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    Salesforce Experience CloudSAP HANA Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Experience CloudSAP HANA Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Includes a one year free trial.
    More Pricing Information
    Community Pulse
    Salesforce Experience CloudSAP HANA Cloud
    Considered Both Products
    Salesforce
    No answer on this topic
    SAP
    Chose SAP HANA Cloud
    The first and foremost thing that any organization would look at while adopting an ERP is the after-sales services. Adopting Microsoft would have a very bigger challenge as the partner ecosystem is not that strong, and if you are not happy with your current partner, it is very …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    45 Answers
    96%
    Would buy again
    317 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    37 Answers
    96%
    Delivers good value for the price
    274 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    45 Answers
    98%
    Happy with the feature set
    323 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    28 Answers
    93%
    Lived up to sales and marketing promises
    201 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    96%
    Implementation went as expected
    268 Answers
    Features
    Salesforce Experience CloudSAP HANA Cloud
    Relational Databases
    Comparison of Relational Databases features of Salesforce Experience Cloud and SAP HANA Cloud
    Feature
    Salesforce Experience Cloud
    -
    Ratings
    SAP HANA Cloud
    9.0
    55 Ratings
    11% above category average
    ACID compliance00 Ratings9.441 Ratings
    Database monitoring00 Ratings9.253 Ratings
    Database locking00 Ratings9.345 Ratings
    Encryption00 Ratings8.747 Ratings
    Disaster recovery00 Ratings8.845 Ratings
    Flexible deployment00 Ratings8.948 Ratings
    Multiple datatypes00 Ratings8.849 Ratings
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    Salesforce Experience CloudSAP HANA Cloud
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    Epicor ECM
    Score7.7 out of 10
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    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    SAP IQ
    Score5.1 out of 10
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    User Ratings
    Salesforce Experience CloudSAP HANA Cloud
    Likelihood to Recommend
    8.9
    (71 ratings)
    9.4
    (366 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (15 ratings)
    Usability
    8.2
    (15 ratings)
    9.4
    (85 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    9.1
    (5 ratings)
    7.3
    (2 ratings)
    Support Rating
    8.0
    (18 ratings)
    8.3
    (253 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    9.4
    (4 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Salesforce Experience CloudSAP HANA Cloud
    Likelihood to Recommend
    Salesforce
    For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
    Incentivized
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    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
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    Pros
    Salesforce
    • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
    • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
    • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
    Incentivized
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    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
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    Cons
    Salesforce
    • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
    • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
    • Also, there is no side-to-side comparison view for content editors to update the content easily.
    Incentivized
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    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
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    Likelihood to Renew
    Salesforce
    Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
    Incentivized
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    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
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    Usability
    Salesforce
    Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
    Incentivized
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    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
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    Reliability and Availability
    Salesforce
    No answers on this topic
    SAP
    so far, we didn't get any outage
    Incentivized
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    Performance
    Salesforce
    Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
    Incentivized
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    SAP
    so far good
    Incentivized
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    Support Rating
    Salesforce
    Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
    Incentivized
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    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
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    Implementation Rating
    Salesforce
    No answers on this topic
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
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    Alternatives Considered
    Salesforce
    Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
    Incentivized
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    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
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    Contract Terms and Pricing Model
    Salesforce
    No answers on this topic
    SAP
    I don't have visibility in licensing
    Incentivized
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    Scalability
    Salesforce
    No answers on this topic
    SAP
    Limitation of training deliverable by organization
    Incentivized
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    Professional Services
    Salesforce
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
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    Return on Investment
    Salesforce
    • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
    • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
    Incentivized
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    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
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