Salesforce Lightning Platform vs. SAP Business Technology Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Lightning Platform
Score 7.9 out of 10
N/A
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
$25
Per User Per Month
SAP Business Technology Platform
Score 8.4 out of 10
N/A
SAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.
$0
Pricing
Salesforce Lightning PlatformSAP Business Technology Platform
Editions & Modules
Starter
$25.00
Per User Per Month
Plus
$100.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Salesforce Lightning PlatformSAP Business Technology Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSAP BTP offers tailored pricing models designed to meet any business scenario
More Pricing Information
Community Pulse
Salesforce Lightning PlatformSAP Business Technology Platform
Top Pros
Top Cons
Features
Salesforce Lightning PlatformSAP Business Technology Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Salesforce Lightning Platform
7.5
39 Ratings
7% below category average
SAP Business Technology Platform
7.4
480 Ratings
8% below category average
Ease of building user interfaces5.639 Ratings7.8459 Ratings
Scalability8.837 Ratings7.9459 Ratings
Platform management overhead7.733 Ratings7.1439 Ratings
Workflow engine capability7.035 Ratings7.3393 Ratings
Platform access control8.836 Ratings7.4443 Ratings
Services-enabled integration9.036 Ratings7.8432 Ratings
Development environment creation7.333 Ratings7.7429 Ratings
Development environment replication7.031 Ratings7.3372 Ratings
Issue monitoring and notification7.134 Ratings6.9419 Ratings
Issue recovery6.831 Ratings6.9365 Ratings
Upgrades and platform fixes7.636 Ratings7.4402 Ratings
Best Alternatives
Salesforce Lightning PlatformSAP Business Technology Platform
Small Businesses
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 8.9 out of 10
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 8.9 out of 10
Medium-sized Companies
Red Hat OpenShift
Red Hat OpenShift
Score 9.3 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.3 out of 10
Enterprises
Red Hat OpenShift
Red Hat OpenShift
Score 9.3 out of 10
Red Hat OpenShift
Red Hat OpenShift
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce Lightning PlatformSAP Business Technology Platform
Likelihood to Recommend
7.3
(39 ratings)
8.3
(488 ratings)
Likelihood to Renew
-
(0 ratings)
7.3
(10 ratings)
Usability
7.5
(4 ratings)
7.8
(477 ratings)
Availability
-
(0 ratings)
8.2
(2 ratings)
Performance
-
(0 ratings)
7.7
(2 ratings)
Support Rating
8.1
(15 ratings)
7.4
(312 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Online Training
-
(0 ratings)
7.5
(2 ratings)
Implementation Rating
-
(0 ratings)
7.0
(4 ratings)
Configurability
-
(0 ratings)
7.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
7.1
(2 ratings)
Product Scalability
-
(0 ratings)
7.7
(2 ratings)
Professional Services
-
(0 ratings)
6.4
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Salesforce Lightning PlatformSAP Business Technology Platform
Likelihood to Recommend
Salesforce
We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
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SAP
If your organization has a lot of SAP talent, and you want to bring together SAP and non-SAP skills together to build solutions, BTP is ideal for you. If you have SAP solutions in your IT landscape, using partner add-ons built on BTP makes it simple to rollout. If you currently don't have SAP talent in your organization, and you are using other cloud platforms already, then BTP ma not be your choice.
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Pros
Salesforce
  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
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SAP
  • Authentication options - In the past, we needed to really leverage our own solutions for MFA and other security measures, but now, out-of-the-box these options are really good and readily available.
  • Ease of use - the interface has been adjusted to be really easy on the eyes but also simpler, less convoluted, and really well thought out.
  • Modernized SAP experience - compared to the old stuff, SAP is really modernizing all of the experiences. The new house style is rejuvenated, and the company is really becoming more likable compared to 10 years ago!
  • SAP Discovery and Missions are a real treat to see what the upcoming costs are!
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Cons
Salesforce
  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
Read full review
SAP
  • The almost mandatory use of HANA services to run CAP applications. It would be best to provide extensive support for other databases.
  • The subspace landing page/cockpit is not so user friendly. Provides a lot of information and usually is hard to find where things are.
  • Downtimes should be shorter.
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Likelihood to Renew
Salesforce
No answers on this topic
SAP
Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
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Usability
Salesforce
UI can be quite complex, but the more that is required will bring more complexity. Can handle complexity and variety very well, but makes ground-level views harder when not knowing full extent of functionality. Finding new functionalities can be difficult to pinpoint on some pages
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SAP
I improved my development by joining all the applications in one place, which has guaranteed me a more organized job. With all the information in one place, I don't fear losing valuable information, and I can interact with my colleagues from anywhere, doing a job well and improving my quality of productivity.
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Support Rating
Salesforce
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
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SAP
We are in direct contact with responsible persons at SAP. When we have a question regarding a service or functionality we will directly get help to move on with SAP Business Technology Platform Developments. That is important because SAP Business Technology Platform is heavily involved in our IT Strategy.
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Online Training
Salesforce
No answers on this topic
SAP
Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
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Implementation Rating
Salesforce
No answers on this topic
SAP
1. Sometimes the licensing doesn’t make sense, e.g., Difficult to understand the license for ABAP cloud runtime. 2. When SAP Business Technology Platform workflow cost is very high but process automation which offers more features has less cost.
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Alternatives Considered
Salesforce
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
Read full review
SAP
SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
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Return on Investment
Salesforce
  • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
  • Tracking of current jobs and relating them to past jobs is very useful.
  • More efficient use of Sales Reps time.
  • Sales Managers have good visibility into how their people are working.
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SAP
  • Positive: ease to deploy applications and integrations
  • Negative: PI/PO was much cheaper in our current contract. The message based pricing is understandable but difficult to quantity over time towards management
  • Positive: no firewalls you need to worry about to get integrations or APIs triggered but you need to be concious about this and take your own precautions
  • Negative: with integration suite SAP Business Technology Platform integration cell is announced meaning more responsibility to the customer to decide where to run what in which without certainty the current runtime will still be supported in the long run.
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ScreenShots