Likelihood to Recommend
We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
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Well suited: 1:when you have scattered geo graphical business scenarios and each unit have their own set of business validation process 2:You already plan to go to cloud implementation 3:leverage the cloud solutions as plug in even on premise scenarios Less appropriate : still have a lot of legacy systems or using various old sap versions
Read full review Pros Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made. Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency. Parent/Child account hierarchy exists which is helpful. Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts. Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform. Read full review To protect data, SAP BTP has security features like identity management, access limits, and encryption. It also assists companies in meeting compliance standards by offering audit logging and monitoring solutions. The platform provides integration services that let businesses link various apps and systems, including third-party and SAP applications. It enables business-to-business (B2B) and application-to-application (A2A) interaction, promoting a single business environment. The platform offers a wide range of data management features, including as data lakes, data warehousing, scalable database services, and data integration tools. This facilitates the efficient consolidation, storing, and processing of data by organizations. Read full review Cons Can be cumbersome: takes multiple clicks to get where you need to go Lightning is slower than original Salesforce, and it is very noticeable The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it Read full review The experience can sometimes be a little disorganized - products do not always give the same experience. The whole Neo and Cloud Foundry situation is unclear still - don't offer neo anymore. The BTP cockpit is not easy to understand and requires improved documentation - if that can be made simpler, it would be good. BTP Global Accounts and Sub-accounts and Folders.. can be confusing, a bit more guidance and simplification around it would be great. Read full review Likelihood to Renew
As many customers have SAP landscape, the SAP Business Technology Platform is slowly becoming an integral part of the cloud solutions.
Read full review Usability
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
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The SAP Business Technology Platform provides a comprehensive range of services and development tools that can assist businesses in producing and deploying applications fast. This implies that businesses can react to shifting customer demands and market situations more quickly, offering them a competitive advantage.Overall, companies wishing to develop and deploy corporate applications on the cloud may find the SAP Business Technology Platform to be a viable option. Scalability, flexibility, integration, security, and quick development are just a few of the features it offers, all of which can assist organisations in enhancing their company operations and achieving their objectives.
Read full review Support Rating
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
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I have given this rating because there are points that need to be improved with the Support of the SAP Business Technology Platform. Given that there are lots of components and parts within a low-code platform, often there would be a turnaround whether a certain issue is related to the Platform or the Infrastructure.
Read full review Implementation Rating
1. Sometimes the licensing doesn’t make sense, e.g., Difficult to understand the license for ABAP cloud runtime. 2. When SAP Business Technology Platform workflow cost is very high but process automation which offers more features has less cost.
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We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
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We have used the plain cloud foundry variant also, and there were many problems we faced while running applications on cloud foundry. We have also used the GCP platform to run our applications here also faced many problems. SAP BTP services and integration of service are strong points to consider it.
Read full review Return on Investment Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions. Tracking of current jobs and relating them to past jobs is very useful. More efficient use of Sales Reps time. Sales Managers have good visibility into how their people are working. Read full review Nicely linked and Developed a single platform for all Application Development and Deployment. It is easy to use and links each and every service with a single click. Negative impact is SAP BTP way more costlier than any other system like AWS and Azure. Read full review ScreenShots