Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
$25
Per User Per Month
SAP Business Technology Platform
Score 8.5 out of 10
N/A
SAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.
We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
SAP Business Technology Platform is highly suitable for AI agentic development, particularly when workflows require dynamic orchestration, modular service integration, and real-time decisioning. However, it may be less effective in environments where backend services are fully encapsulated and do not expose interfaces or events that SAP Business Technology Platform can interact with—limiting its ability to orchestrate or extend those services meaningfully.
Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
Parent/Child account hierarchy exists which is helpful.
Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Services are operated by SAP with outstanding support, always giving a helping hand even if it is custom code or solution provided on the platform
Services are easily connectable via standard approach to our backend SAP systems in SAP Rise/HEC
Secure access using identities from our existing identity management helping us to safeguard data security from within SAP systems up to custom frontend applications
For IAG, if there are multiple roles it can be overwhelming from an UX standpoint.
Controlling and identifying shadow user creation is not as intuitive.
Unlocking admin rights to an environment seems very easy if having elevated permissions, this seems like something that should have more controls rather than being able to unlock admin rights yourself.
Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.
Okay, so the content that we have built on the platform is limited to specific testing on the iFlows within integration suite. The visualization layer is nice to use and helps with the design elements, however with developers that are more used to markup languages, it doesn't have the same CLI type feel when you want it. Perhaps the majority of users are that deep, but other platforms have a better CLI type developer experience.
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
The biggest problem we ran into was communication between SAP Business Technology Platform and onsite resources. Unfortunately our SAP Business Technology Platform and Cloud systems are under different customer numbers. I constantly had to open tickets under each customer number because I was unsure of where the issue lied. And having to create a dummy ticket for our ECC systems to open the ECC connections for another ticket under the Cloud customer is a pain.
Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
Initially, SAP Business Technology Platform works hand in hand with S/4 HANA and the SAP product suite, but also can go and extra mile and integrate with other non-SAP products and services at hand. It's capable enough to understand the ERP use cases component and develop intelligent applications to satisfy the users.
Still using traditional devops instead of using build. Very high cost in development.
Still using Node.js instead of REST ABAP. Additional cost of resources. Migration of current CAP to RAP will be costly and do not have a business case yet. Continue with multi-language is costly.
Integration suite is power but the migration from PIPO to IS has been more challenging than being advertised.
