Salesforce Revenue Cloud vs. Salesforce Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce CPQ
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.
$30
Per User per Month
Salesforce Sales Cloud
Score 8.7 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
Pricing
Salesforce Revenue CloudSalesforce Sales Cloud
Editions & Modules
Basic
$30
Per User per Month
Professional
$50
Per User per Month
Enterprise
$75
Per User per Month
Starter
$25.00
Per User/Per Month
Professional
$80.00
Per User/Per Month
Enterprise
$165.00
Per User/Per Month
Unlimited
$330.00
Per user/Per month
Offerings
Pricing Offerings
Salesforce CPQSalesforce Sales Cloud
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Salesforce Revenue CloudSalesforce Sales Cloud
Considered Both Products
Salesforce CPQ
Chose Salesforce Revenue Cloud
This has better product capabilities like Manage Order, Mobile, pricing module, select product offers service channel. What I like best is the integration with Salesforce, the ability to create and connect opportunities and there is a lot of flexibility in this tool. It has a …
Chose Salesforce Revenue Cloud
We felt Salesforce had less risk with integrations to our CRM - also Big Machines couldn't handle our complexity.
Chose Salesforce Revenue Cloud
Salesforce CPQ is much better in user interaction, automation, AI, and integration with CRM, and other business systems.
Chose Salesforce Revenue Cloud
We looked into using BigMachines and FPX but decided to implement Apttus many years ago. The Apttus implementation never went live after several hiccups along the way and we shifted our focus to Salesforce CPQ which has had it's moments as well. Overall, Salesforce CPQ is the …
Chose Salesforce Revenue Cloud
More enterprise related and trustworthy. There is a greater brand association - Salesforce for me.
Chose Salesforce Revenue Cloud
Zuora has been the solution we really needed. It fits our team better than SteeleBrick did. Yeah, they both have their quirks, but the feature set and reliability of Zuora is what our team really needed. We even tried to build our own system between SteelBrick and Zuora because …
Chose Salesforce Revenue Cloud
We are a Salesforce organization and CPQ made the most sense when we first purchased it, not realizing how complex CPQ can be. When you first purchase CPQ, you are required to purchase training for your Salesforce administrator; however, I was a newly appointed admin after our …
Chose Salesforce Revenue Cloud
Apptus is pretty much the only other CPQ product on the market worth considering. Until Steelbrick came onto the market, it was the market leader in CPQ for Salesforce. Steelbrick has seen investment from Salesforce and it is a 100% native product. It's quite the competitor to …
Chose Salesforce Revenue Cloud
We selected SteelBrick over Apttus mainly because it is a Salesforce product and we felt that long term it would be better integrated to Sales Cloud, which is important to us because we are a longtime Salesforce user.
Chose Salesforce Revenue Cloud
Salesforce CPQ is definitely more robust and visually appealing than previously using Oracle Configurator and Siebel. For the most part, I very much prefer Salesforce CPQ. I love the ease of being able to create simple bundles on the fly and release a new promotional bundle for …
Chose Salesforce Revenue Cloud
We evaluated Aptus against SteelBrick. SteelBrick had an edge because of low Implementation cost, fewer custom components, clean user interface, and good client references
Chose Salesforce Revenue Cloud
Big Machines was powerful, but a bit too powerful and complex at the time. Quote Quickly was much more flexible for our needs.
Chose Salesforce Revenue Cloud
In comparing the two, Steelbrick seemed more lightweight than Apptus, but more importantly, the Steelbrick team was MUCH nicer, easier to get in touch with and responded in a timely manner.
Chose Salesforce Revenue Cloud
I do not have a comparison - SteelBrick came highly recommended for my situation. Met with them on several occassions and they fit the need.
Chose Salesforce Revenue Cloud
During evaluation of a CPQ solution we reviewed multiple products. In our business, we sell HVAC equipment, but that equipment typically has to fit engineering specifications for a building. Some of the solutions we viewed were oriented to configure a solution based on …
Chose Salesforce Revenue Cloud
Steelbrick is definitely an easier tool to configure. Apttus requires maintenance batches to be run after any config change made which can be a pain in the A. Steelbrick gives me time back in my day to work on other projects as I can get through my configuration tasks much …
Salesforce Sales Cloud

No answer on this topic

Top Pros
Top Cons
Features
Salesforce Revenue CloudSalesforce Sales Cloud
CPQ
Comparison of CPQ features of Product A and Product B
Salesforce Revenue Cloud
7.7
32 Ratings
12% below category average
Salesforce Sales Cloud
-
Ratings
Quote sharing/sending7.831 Ratings00 Ratings
Product configuration5.232 Ratings00 Ratings
Configuration options5.230 Ratings00 Ratings
Pricing rules7.929 Ratings00 Ratings
Price adjustment8.031 Ratings00 Ratings
Purchase history and open contracts8.924 Ratings00 Ratings
Guided selling/Sales portal6.120 Ratings00 Ratings
CPQ reporting & analytics8.824 Ratings00 Ratings
CPQ-CRM integration9.829 Ratings00 Ratings
Attachments to quotes8.931 Ratings00 Ratings
Order capturing8.014 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
8.1
261 Ratings
5% above category average
Customer data management / contact management00 Ratings9.0261 Ratings
Workflow management00 Ratings8.2252 Ratings
Territory management00 Ratings7.6204 Ratings
Opportunity management00 Ratings8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.0238 Ratings
Contract management00 Ratings7.6209 Ratings
Quote & order management00 Ratings7.8192 Ratings
Interaction tracking00 Ratings8.1223 Ratings
Channel / partner relationship management00 Ratings7.9184 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
7.7
99 Ratings
2% above category average
Case management00 Ratings8.097 Ratings
Call center management00 Ratings7.678 Ratings
Help desk management00 Ratings7.582 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
8.2
239 Ratings
8% above category average
Lead management00 Ratings8.4234 Ratings
Email marketing00 Ratings7.9201 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
7.9
242 Ratings
4% above category average
Task management00 Ratings8.0231 Ratings
Billing and invoicing management00 Ratings7.474 Ratings
Reporting00 Ratings8.2195 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
8.1
255 Ratings
7% above category average
Forecasting00 Ratings7.8223 Ratings
Pipeline visualization00 Ratings8.0242 Ratings
Customizable reports00 Ratings8.4252 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
8.6
246 Ratings
13% above category average
Custom fields00 Ratings8.7244 Ratings
Custom objects00 Ratings8.6233 Ratings
Scripting environment00 Ratings8.5173 Ratings
API for custom integration00 Ratings8.5203 Ratings
Security
Comparison of Security features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
8.9
247 Ratings
7% above category average
Single sign-on capability00 Ratings9.0215 Ratings
Role-based user permissions00 Ratings8.9219 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
8.2
156 Ratings
11% above category average
Social data00 Ratings8.3154 Ratings
Social engagement00 Ratings8.1152 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
8.1
212 Ratings
11% above category average
Marketing automation00 Ratings8.2208 Ratings
Compensation management00 Ratings8.1142 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesforce Revenue Cloud
-
Ratings
Salesforce Sales Cloud
7.4
227 Ratings
0% above category average
Mobile access00 Ratings7.4227 Ratings
Best Alternatives
Salesforce Revenue CloudSalesforce Sales Cloud
Small Businesses
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce Revenue CloudSalesforce Sales Cloud
Likelihood to Recommend
8.0
(48 ratings)
8.7
(392 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.7
(58 ratings)
Usability
8.6
(3 ratings)
8.0
(121 ratings)
Availability
9.1
(1 ratings)
9.8
(27 ratings)
Performance
8.2
(1 ratings)
9.0
(18 ratings)
Support Rating
7.9
(12 ratings)
7.8
(92 ratings)
In-Person Training
-
(0 ratings)
7.9
(11 ratings)
Online Training
-
(0 ratings)
9.1
(15 ratings)
Implementation Rating
-
(0 ratings)
1.2
(18 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.8
(9 ratings)
Product Scalability
8.2
(1 ratings)
8.7
(52 ratings)
Professional Services
-
(0 ratings)
9.3
(8 ratings)
User Testimonials
Salesforce Revenue CloudSalesforce Sales Cloud
Likelihood to Recommend
Salesforce
What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
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Salesforce
Salesforce Sales Cloud is an intuitive and easy-to-use platform. It is easy to customize this platform to meet the ever-changing business needs and requirements. It is easy to integrate with other platforms and offers incredible features that help businesses generate leads, automate their marketing processes, and collaborate effectively.
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Pros
Salesforce
  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
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Salesforce
  • Logging notes: SF makes it easy to log notes in the timeline or static notes that live in an easy-to-see spot for longevity.
  • Logging activities: It's easy to post a call, text, email, etc.
  • API data: Once connected, SF is critical to automation, such as website activity, login activity, pages visited, etc., which saves the Customer Success side time in understanding account activity.
  • Custom fields: you can add custom fields to really personalize your experience. We use quite a few and it's brilliant.
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Cons
Salesforce
  • Our Salesforce is very messy, which tells me it's not super easy to clean up.
  • I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
  • Sometimes when saving it doesn't seem like things actually save.
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Salesforce
  • Sometimes setting up the interface can be overly complex.
  • Depending on what level of salesforce you are paying for, the SLA for their service team to respond can take a decent amount of time.
  • Wish there was more connection between the salesforce apps like service and sales.
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Likelihood to Renew
Salesforce
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
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Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
Salesforce
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
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Salesforce
Salesforce has been designed on the basis of "Clicks, not code". So anyone willing to learn the Salesforce user interface (which is quite good as far as management software platforms go) is able to become a Salesforce user or even a Salesforce administrator. You don't have to know coding language to work in the Salesforce environment. Also, Salesforce has one of the best software training resources (Trailhead) that I have ever encountered. It is free to all, easy to use, and most importantly it is interactive. No scrolling through endless text in a user manual. There are hands-on modules and related videos interlaced and through it all you earn points and badges to display your level of learning.
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Reliability and Availability
Salesforce
No answers on this topic
Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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Performance
Salesforce
No answers on this topic
Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
Salesforce
There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
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Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
Salesforce
No answers on this topic
Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
Salesforce
No answers on this topic
Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
Salesforce
No answers on this topic
Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
Salesforce
There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
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Salesforce
At our company, we use Salesforce and HubSpot. I personally like both for different reasons. Salesforce makes it easy to generate reports, keep track of dealer and customer information, tie customers to dealers, and is easy to use. However, I like HubSpot for the marketing features. I think HubSpot has easier-to-use workflows and email creations.
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Contract Terms and Pricing Model
Salesforce
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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Scalability
Salesforce
No answers on this topic
Salesforce
Salesforce Sales Cloud is highly scalable and designed to accommodate the needs of businesses of all sizes, from small startups to large enterprises. It offers flexible subscription models and can easily scale up or down based on the organization's requirements. Whether a company is expanding its sales team, increasing its customer base, or adding new features and functionalities, Sales Cloud can adapt to support growth without sacrificing performance or reliability. Additionally, Salesforce's cloud-based architecture ensures that users have access to resources and capabilities as needed, making it a highly scalable solution for organizations looking to automate customer relationship management at scale.
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Professional Services
Salesforce
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
Salesforce
  • Salesforce CPQ has helped a lot with overall visibility to the quote to order process. Reps have more insight into the business and the business has more insight into Sales Rep interactions. This makes troubleshooting issues much easier.
  • Our reporting capabilities have improved immensely. The ability to easily create fields allows you to capture new data points very easily.
  • Communication in Salesforce CPQ and Salesforce, in general, is a big improvement for our business. The ability to have a chatter feed on any object is very helpful. This can also be used for feed tracking to give some basic change management controls/history.
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Salesforce
  • The inbox feature allows me to see when the customer opens my email, and hence a timely follow-up could result in a higher response rate.
  • The mobile app allows users to gain access to leads and customer contacts on the go, which increases sales team productivity and enhances customer conversations.
  • The reports of the notes on the account level are not working, which is causing manual work in the weekly report to leadership.
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ScreenShots

Salesforce CPQ Screenshots

Screenshot of Configure. Price. Quote. Anytime, anywhere, on any device.

Salesforce Sales Cloud Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of