Salesmate vs. InsideSales.com / XANT Predictive Pipeline (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesmate
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$15
per user monthly (20% off for annual subscriptions)
InsideSales.com / XANT Predictive Pipeline (discontinued)
Score 8.4 out of 10
N/A
Predictive Pipeline kept track of every change in the sales pipeline and predicts quota attainment boasting 80% accuracy, with Neuralytics, the XANT predictive engine. The product was based on C9 Predictive Sales, owned and supported by XANT (formerly InsideSales.com) since May 2015, and no longer available for sale.N/A
Pricing
SalesmateInsideSales.com / XANT Predictive Pipeline (discontinued)
Editions & Modules
Starter
$15
per user monthly (20% off for annual subscriptions)
Growth
$30
per user monthly (20% off for annual subscriptions)
Boost
$50
per user monthly (20% off for annual subscriptions)
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
SalesmateInsideSales.com / XANT Predictive Pipeline (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalRequired
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Community Pulse
SalesmateInsideSales.com / XANT Predictive Pipeline (discontinued)
Top Pros
Top Cons
Features
SalesmateInsideSales.com / XANT Predictive Pipeline (discontinued)
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesmate
8.2
43 Ratings
7% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Customer data management / contact management9.942 Ratings00 Ratings
Workflow management8.242 Ratings00 Ratings
Territory management9.09 Ratings00 Ratings
Opportunity management7.638 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.243 Ratings00 Ratings
Contract management7.726 Ratings00 Ratings
Quote & order management6.424 Ratings00 Ratings
Interaction tracking9.037 Ratings00 Ratings
Channel / partner relationship management7.928 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesmate
8.4
18 Ratings
12% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Case management8.216 Ratings00 Ratings
Call center management8.717 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesmate
7.5
42 Ratings
0% below category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Lead management7.441 Ratings00 Ratings
Email marketing7.640 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesmate
9.0
40 Ratings
17% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Task management9.340 Ratings00 Ratings
Reporting8.736 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesmate
8.7
41 Ratings
14% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Forecasting8.730 Ratings00 Ratings
Pipeline visualization8.741 Ratings00 Ratings
Customizable reports8.735 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesmate
7.8
43 Ratings
3% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Custom fields8.242 Ratings00 Ratings
Custom objects7.731 Ratings00 Ratings
Scripting environment7.420 Ratings00 Ratings
API for custom integration7.927 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Salesmate
8.8
39 Ratings
6% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Single sign-on capability8.833 Ratings00 Ratings
Role-based user permissions8.837 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesmate
7.3
35 Ratings
2% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Marketing automation7.335 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesmate
8.2
40 Ratings
9% above category average
InsideSales.com / XANT Predictive Pipeline (discontinued)
-
Ratings
Mobile access8.240 Ratings00 Ratings
Best Alternatives
SalesmateInsideSales.com / XANT Predictive Pipeline (discontinued)
Small Businesses
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
Mediafly Intelligence360
Mediafly Intelligence360
Score 7.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Clari
Clari
Score 8.3 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Clari
Clari
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesmateInsideSales.com / XANT Predictive Pipeline (discontinued)
Likelihood to Recommend
9.8
(43 ratings)
10.0
(8 ratings)
Likelihood to Renew
9.1
(2 ratings)
7.4
(6 ratings)
Usability
9.9
(42 ratings)
9.0
(4 ratings)
Availability
-
(0 ratings)
6.8
(3 ratings)
Performance
-
(0 ratings)
5.8
(3 ratings)
Support Rating
5.0
(42 ratings)
9.0
(6 ratings)
In-Person Training
-
(0 ratings)
5.8
(2 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
9.1
(1 ratings)
6.8
(3 ratings)
User Testimonials
SalesmateInsideSales.com / XANT Predictive Pipeline (discontinued)
Likelihood to Recommend
Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
Read full review
Discontinued Products
C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
Read full review
Pros
Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
Read full review
Discontinued Products
  • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
  • This gives much better visibility for management to coach.
Read full review
Cons
Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
Read full review
Discontinued Products
  • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
  • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
  • It actually was unavailable at EOQ one time.
  • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
  • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
  • The query tool is a little hard to use and we have found that queries are very slow and lock up.
Read full review
Likelihood to Renew
Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
Read full review
Discontinued Products
C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
Read full review
Usability
Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
Read full review
Discontinued Products
From a sales manager’s perspective it was fairly easy to use the base
functionality (just viewing current pipeline) and much harder to look at
analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
Read full review
Reliability and Availability
Rapidops, Inc.
No answers on this topic
Discontinued Products
In 2 years we have only had 1 uptime issue for around 45 min.
Read full review
Performance
Rapidops, Inc.
No answers on this topic
Discontinued Products
We have experienced sluggish performance.

We have found that queries are very slow and lock up.
Read full review
Support Rating
Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
Read full review
Discontinued Products
C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
Read full review
In-Person Training
Rapidops, Inc.
No answers on this topic
Discontinued Products
Good assistance on set up and detailed training
Read full review
Online Training
Rapidops, Inc.
No answers on this topic
Discontinued Products
Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
Read full review
Implementation Rating
Rapidops, Inc.
No - All very straightforward and simple.
Read full review
Discontinued Products
Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
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Alternatives Considered
Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
Read full review
Discontinued Products
Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
Read full review
Return on Investment
Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
Read full review
Discontinued Products
  • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
  • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
Read full review
ScreenShots

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.

InsideSales.com / XANT Predictive Pipeline (discontinued) Screenshots

Screenshot of