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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    SalesmateZoho One
    Editions & Modules
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    SalesmateZoho One
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go creditsMonth-to-month plans available.
    More Pricing Information
    Community Pulse
    SalesmateZoho One
    Considered Both Products
    Rapidops, Inc.
    Chose Salesmate
    Salesmate is head and shoulders above these other systems when you weigh the price to features. Salesmate is simple to navigate and is packed with useful everyday features; all included at the same price. The standard features in Salesmate are additional or nonexistent features …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    48 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    46 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    47 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    SalesmateZoho One
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesmate and Zoho One
    Feature
    Salesmate
    9.5
    49 Ratings
    19% above category average
    Zoho One
    -
    Ratings
    Customer data management / contact management8.648 Ratings00 Ratings
    Workflow management9.548 Ratings00 Ratings
    Territory management9.09 Ratings00 Ratings
    Opportunity management10.044 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.048 Ratings00 Ratings
    Contract management10.031 Ratings00 Ratings
    Quote & order management9.029 Ratings00 Ratings
    Interaction tracking9.542 Ratings00 Ratings
    Channel / partner relationship management10.032 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesmate and Zoho One
    Feature
    Salesmate
    9.7
    22 Ratings
    23% above category average
    Zoho One
    -
    Ratings
    Case management9.520 Ratings00 Ratings
    Call center management10.021 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesmate and Zoho One
    Feature
    Salesmate
    10.0
    47 Ratings
    26% above category average
    Zoho One
    -
    Ratings
    Lead management10.046 Ratings00 Ratings
    Email marketing10.045 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesmate and Zoho One
    Feature
    Salesmate
    9.7
    44 Ratings
    23% above category average
    Zoho One
    -
    Ratings
    Task management9.544 Ratings00 Ratings
    Reporting10.040 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesmate and Zoho One
    Feature
    Salesmate
    9.0
    46 Ratings
    16% above category average
    Zoho One
    -
    Ratings
    Forecasting8.033 Ratings00 Ratings
    Pipeline visualization9.546 Ratings00 Ratings
    Customizable reports9.540 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesmate and Zoho One
    Feature
    Salesmate
    9.1
    48 Ratings
    17% above category average
    Zoho One
    8.4
    7 Ratings
    11% above category average
    Custom fields9.047 Ratings00 Ratings
    Custom objects9.536 Ratings00 Ratings
    Scripting environment8.624 Ratings00 Ratings
    API for custom integration9.530 Ratings8.57 Ratings
    Plug-ins00 Ratings8.47 Ratings
    Security
    Comparison of Security features of Salesmate and Zoho One
    Feature
    Salesmate
    9.7
    44 Ratings
    14% above category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability9.537 Ratings9.49 Ratings
    Role-based user permissions10.042 Ratings8.99 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesmate and Zoho One
    Feature
    Salesmate
    9.0
    38 Ratings
    18% above category average
    Zoho One
    -
    Ratings
    Marketing automation9.038 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesmate and Zoho One
    Feature
    Salesmate
    10.0
    45 Ratings
    27% above category average
    Zoho One
    -
    Ratings
    Mobile access10.045 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation00 Ratings9.73 Ratings
    Benefit plan administration00 Ratings9.24 Ratings
    Direct deposit files00 Ratings9.73 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards00 Ratings8.59 Ratings
    Standard reports00 Ratings8.59 Ratings
    Custom reports00 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable00 Ratings8.06 Ratings
    Accounts receivable00 Ratings8.26 Ratings
    Global Financial Support00 Ratings7.34 Ratings
    Primary and Secondary Ledgers00 Ratings6.03 Ratings
    Journals and Reconciliations00 Ratings7.54 Ratings
    Configurable Accounting00 Ratings8.04 Ratings
    Standardized Processes00 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking00 Ratings9.34 Ratings
    Automatic reordering00 Ratings9.23 Ratings
    Location management00 Ratings9.64 Ratings
    Order Management
    Comparison of Order Management features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    8.9
    7 Ratings
    12% above category average
    Pricing00 Ratings9.17 Ratings
    Order entry00 Ratings9.26 Ratings
    Credit card processing00 Ratings9.44 Ratings
    Cost of goods sold00 Ratings9.14 Ratings
    Order Orchestration00 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management00 Ratings7.37 Ratings
    Cash and Asset Management00 Ratings7.04 Ratings
    Travel & Expense Management00 Ratings8.65 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.25 Ratings
    Period Close00 Ratings6.44 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    8.0
    6 Ratings
    13% above category average
    Project Planning and Scheduling00 Ratings9.56 Ratings
    Task Insight for Project Managers00 Ratings8.66 Ratings
    Project Mobile Functionality00 Ratings6.35 Ratings
    Definable Resource Pools00 Ratings7.44 Ratings
    Grants Management
    Comparison of Grants Management features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management00 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    7.9
    3 Ratings
    11% above category average
    Bids Analyzed and Compared00 Ratings8.83 Ratings
    Contract Authoring00 Ratings7.52 Ratings
    Contract Repository00 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
    Supplier Management00 Ratings7.93 Ratings
    Risk Management
    Comparison of Risk Management features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository00 Ratings9.12 Ratings
    Control Management00 Ratings9.33 Ratings
    Control Efficiency Assessments00 Ratings8.13 Ratings
    Issue Detection00 Ratings9.62 Ratings
    Remediation and Certification00 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization00 Ratings9.01 Ratings
    Transportation Execution Management00 Ratings8.01 Ratings
    Trade and Customs Management00 Ratings8.01 Ratings
    Fulfillment Management00 Ratings8.62 Ratings
    Warehouse Workforce Management00 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    8.4
    1 Ratings
    11% above category average
    Production Process Design00 Ratings8.01 Ratings
    Production Management00 Ratings8.01 Ratings
    Configuration Management00 Ratings9.01 Ratings
    Work Execution00 Ratings8.01 Ratings
    Manufacturing Costs00 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    8.6
    3 Ratings
    16% above category average
    Forecasting00 Ratings7.42 Ratings
    Inventory Planning00 Ratings9.01 Ratings
    Performance Monitoring00 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Salesmate and Zoho One
    Feature
    Salesmate
    -
    Ratings
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management00 Ratings9.01 Ratings
    Product Master Data Management00 Ratings8.01 Ratings
    Best Alternatives
    SalesmateZoho One
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    Salesflare
    Score10 out of 10
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    Score7.5 out of 10
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    Kintone
    Score9.7 out of 10
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SalesmateZoho One
    Likelihood to Recommend
    10.0
    (49 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (48 ratings)
    8.9
    (10 ratings)
    Support Rating
    10.0
    (43 ratings)
    5.5
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SalesmateZoho One
    Likelihood to Recommend
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Rapidops, Inc.
    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Support Rating
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Implementation Rating
    Rapidops, Inc.
    No - All very straightforward and simple.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Return on Investment
    Rapidops, Inc.
    • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
    • It does a whole load of outreach for me. It's seamless.
    • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.