Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP S/4HANA Cloud
Score 8.5 out of 10
N/A
SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed either on premise, in the cloud, or in a hybrid combination for quicker time-to-value.
$0
per month FUE users*
Vertex
Score 8.4 out of 10
N/A
Vertex combines tax research with technology to improve tax accuracy and consistency on sales and purchase transactions. The automation aims to support high volume and complex transactions at speed and scale to streamline internal processes and improve audit performance. Integrations to ERP, e-commerce, procurement, and other billing systems enables a single tax engine to seamlessly support a growing business. In addition to tax determination, Vertex provides tools and services to automate and…N/A
Pricing
SAP S/4HANA CloudVertex
Editions & Modules
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
No answers on this topic
Offerings
Pricing Offerings
SAP S/4HANA CloudVertex
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
More Pricing Information
Community Pulse
SAP S/4HANA CloudVertex
Considered Both Products
SAP S/4HANA Cloud
Chose SAP S/4HANA Cloud
Microsoft Dynamics 365 is a kindergarten class next to SAP S/4HANA Cloud's Ph.D. in supply chain management. For a fully automated, end-to-end solution, that enables continuous agile business improvement, there is no product on the market as dynamic and effective as SAP S/4HANA …
Vertex

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP S/4HANA CloudVertex
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP S/4HANA Cloud
7.6
248 Ratings
5% above category average
Vertex
-
Ratings
Pay calculation7.3208 Ratings00 Ratings
Benefit plan administration7.2210 Ratings00 Ratings
Direct deposit files7.4209 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP S/4HANA Cloud
7.2
361 Ratings
1% below category average
Vertex
-
Ratings
API for custom integration7.2346 Ratings00 Ratings
Plug-ins7.2319 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP S/4HANA Cloud
8.2
416 Ratings
1% above category average
Vertex
-
Ratings
Single sign-on capability8.5389 Ratings00 Ratings
Role-based user permissions8.0409 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
7.3
420 Ratings
5% above category average
Vertex
-
Ratings
Dashboards7.2390 Ratings00 Ratings
Standard reports7.6414 Ratings00 Ratings
Custom reports7.2387 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP S/4HANA Cloud
8.3
415 Ratings
9% above category average
Vertex
-
Ratings
Accounts payable8.1413 Ratings00 Ratings
Accounts receivable8.0395 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP S/4HANA Cloud
7.9
360 Ratings
1% above category average
Vertex
-
Ratings
Inventory tracking8.1351 Ratings00 Ratings
Automatic reordering7.8305 Ratings00 Ratings
Location management6.9295 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP S/4HANA Cloud
8.0
376 Ratings
3% above category average
Vertex
-
Ratings
Pricing7.9356 Ratings00 Ratings
Order entry8.5365 Ratings00 Ratings
Credit card processing7.523 Ratings00 Ratings
Cost of goods sold8.1345 Ratings00 Ratings
Type of tax
Comparison of Type of tax features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Vertex
8.8
122 Ratings
4% above category average
Sales and Use Taxes00 Ratings9.4120 Ratings
Cross-border Taxes00 Ratings9.837 Ratings
VAT / GST Taxes00 Ratings8.956 Ratings
Energy and Fuel Taxes00 Ratings7.311 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
Vertex
8.5
117 Ratings
2% above category average
Geolocation for Tax Assessment00 Ratings9.485 Ratings
3rd-Party Software Integrations00 Ratings7.380 Ratings
Tax Data Reporting00 Ratings9.1103 Ratings
Compliance Administration Management00 Ratings9.174 Ratings
Tax Exemption Processing00 Ratings8.386 Ratings
Tax Document Management00 Ratings9.169 Ratings
Complex Tax Scenario Management00 Ratings7.181 Ratings
Best Alternatives
SAP S/4HANA CloudVertex
Small Businesses
Acumatica
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Score 8.7 out of 10
Canopy
Canopy
Score 9.5 out of 10
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Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
LOVAT
LOVAT
Score 10.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
ADP SmartCompliance
ADP SmartCompliance
Score 8.2 out of 10
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User Ratings
SAP S/4HANA CloudVertex
Likelihood to Recommend
8.5
(477 ratings)
8.7
(147 ratings)
Likelihood to Renew
8.9
(9 ratings)
8.9
(18 ratings)
Usability
8.1
(370 ratings)
8.7
(43 ratings)
Availability
10.0
(2 ratings)
8.3
(7 ratings)
Performance
8.0
(1 ratings)
8.2
(7 ratings)
Support Rating
8.3
(75 ratings)
9.1
(23 ratings)
In-Person Training
-
(0 ratings)
8.6
(3 ratings)
Online Training
9.0
(1 ratings)
9.6
(3 ratings)
Implementation Rating
7.3
(4 ratings)
7.5
(15 ratings)
Configurability
8.0
(1 ratings)
7.0
(78 ratings)
Ease of integration
6.0
(1 ratings)
8.0
(5 ratings)
Product Scalability
10.0
(1 ratings)
8.0
(37 ratings)
Vendor post-sale
7.0
(1 ratings)
8.2
(18 ratings)
Vendor pre-sale
6.0
(1 ratings)
7.4
(12 ratings)
User Testimonials
SAP S/4HANA CloudVertex
Likelihood to Recommend
SAP
SAP S/4HANA Cloud leverages an in-memory database, allowing for real-time data processing and analytics. This enables organizations to make informed decisions based on up-to-the-minute information S/4HANA Cloud integrates various business modules, including finance, procurement, sales, manufacturing, and supply chain. This integration facilitates seamless data flow across different functional areas
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Vertex Inc.
Vertex is pretty diverse in that it can support large or small organizations. If you're looking for a robust tax calculation engine then Vertex is a great option. It offers the sales and use tax calculations, reporting that supports all tax types and that can be used organization wide, and the ability to prepare the required sales tax returns. They keep up on all the tax rules so you don't have to and their customer service is good as well. At this point I've not found a reason that it wouldn't be suited in a tax environment.
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Pros
SAP
  • Complete production cycle, right from planning to final product manufacturing.
  • Keeping all documents in one place, with ability to upload important stuff against the particular entries.
  • Maintain trail of any changes made to data, validations at the right places and methodological working of each process
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Vertex Inc.
  • Vertex does a great job of building in-house industry expertise (leasing in our case) so they truly understand the tax technical and compliance obstacles we face day to day.
  • Vertex actively solicits for and responds to customer feedback on development and product roadmap suggestions. The Leasing users group is an example where Vertex takes an active role in communicating with and taking feedback from our industry.
  • Vertex tax updates are very timely and thorough, which makes the compliance process less stressful for our team.
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Cons
SAP
  • The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge
  • Requires a lot of tedious testing so that no role or function is impacted
  • Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA
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Vertex Inc.
  • Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
  • Data storage.
  • Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
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Likelihood to Renew
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
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Vertex Inc.
We are satisfied with the overall performance of Vertex. The software has provided my company with many efficiencies. We have shorted our audits and found that many audits are happy that we are using Vertex to calculate our taxes. We no longer need to worry about updating our rates each month since Vertex sends us a file to upload
Read full review
Usability
SAP
Modern User Interface:
The system features a contemporary and visually appealing interface, promoting a more engaging user experience.
Role-Based Access:
Users access role-specific dashboards and functionalities, ensuring a personalized experience tailored to their responsibilities.
Intuitive Navigation:
Streamlined menus and navigation paths contribute to an intuitive user experience, reducing the learning curve for new users.
Responsive Design:
The platform is designed to be responsive across various devices, allowing users to access information and perform tasks on desktops, tablets, or mobile devices
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Vertex Inc.
We have very complicated tax rules for our business, which took some time to set up in Vertex's software, but now it is running almost perfectly smoothly, but there are still sales orders that we need to go in and check the difference in sales tax since we are using two different systems. Without being in two different systems I wouldn't see any need for manual adjustments to sales orders
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Reliability and Availability
SAP
No answers on this topic
Vertex Inc.
I have always felt VERTEX support was available when needed, and I have felt comfortable calling in some heavy hitters when needed
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Performance
SAP
No answers on this topic
Vertex Inc.
Our Vertex performance is good, although we are now experiencing Error 502 when adding additional data points to our transaction tester single tests. At Exchange, I was told to reach out to support....that most likely the On Demand system needed some additional CPU resource added. I have a currently open ticket, that has not yet been fixed on this matter
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Support Rating
SAP
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
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Vertex Inc.
I cannot speak from personal experience, but our IT staff has found contacting Vertex support staff to be challenging. One coworker has gone through several support tickets because he was an unrecognized contact. He has also expressed frustration that communication with support staff is conducted solely by email, drawing out issues over an extended length of time that could be more easily resolved by a brief phone call.
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In-Person Training
SAP
No answers on this topic
Vertex Inc.
By training I'm referring to our engagement with Vertex Consulting's professional services group. Each person on the engagement had prior leasing industry tax experience and most if not all used O Series before joining Vertex. Consultants with industry specific tax experience provide so much more than just "training". They are able to engage in deep tax technical discussions with actual experience while in private practice. This coupled with having visibility to how numerous other leasing peers approach similar tax issues is a huge plus on top of the standard training.
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Online Training
SAP
No answers on this topic
Vertex Inc.
Vertex has offered multiple webinars for the products we have purchased that are informative and helpful. I've also attended a few of the Vertex annual conferences where I was able to strength my knowledge of Vertex. I also found that their online library and videos can be helpful in resolving issues and answering questions.
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Implementation Rating
SAP
Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
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Vertex Inc.
The implementation is challenging, make no mistake but will provide much value over time. Make sure you have full support of IT and your major stakeholders in your company. I found that while many people claimed to understand tax was important, they had no idea how deep tax in entrenched throughout the lease life cycle.
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Alternatives Considered
SAP
In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
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Vertex Inc.
For Sales tax many years ago I had used a product called Alternadev. It probably doesn't even exist anymore. It was created in someones kitchen and there wasn't much support. Other than that for sales tax I have only used Vertex. I have used ONESOURCE but that was for property tax
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Scalability
SAP
No answers on this topic
Vertex Inc.
There needs to be a time-consuming setup both in the Enterprise Resource Platform and in Vertex and the related tools as well but once this is all established, Vertex is very proficient at calculating Sales and Use Tax in the USA and in Canada with GST/HST, as well as several of the provinces where we are located. As we added plants in different jurisdictions via greenfield expansion and aquisition, Vertex was able to integrate those as long as the tax department is fully informed of the system.
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Return on Investment
SAP
  • Cost Savings and Lower Total Cost of Ownership (TCO):
  • While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO.
  • Better Visibility and Compliance:
  • The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues.
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Vertex Inc.
  • We use Vertex on a monthly basis to see if tax has been over-accrued or over-charged on invoices. We do save tax every month using the tool. Not at liberty to share too much more - the technology does assist the human efforts.
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ScreenShots

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

Vertex Screenshots

Screenshot of Vertex dashboard