TrustRadius: an HG Insights company

SAP Signavio Process Transformation Suite vs. TeamViewer

Save this comparison

Save this comparison

Contact about TeamViewer

Please fill out the form below to get in touch.

TeamViewer

Connect with TeamViewer

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with TeamViewer so that TeamViewer and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Signavio Process Transformation Suite

    Score8.3 out of 10
    N/AThe SAP Signavio portfolio offers an integrated platform that helps usersto realign the organization and bring changes, with a suite of products that support business processes. The SAP Signavio portfolio offers a range of business transformation solutions to serve the emerging practice of customer excellence (CEX). SAP Signavio solutions bring together a full 360-degree view of outside-in and inside-out thinking, translating experiences into operational reality by putting the customer at the…N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    SAP Signavio Process Transformation SuiteTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    SAP Signavio Process Transformation SuiteTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Signavio Process Transformation SuiteTeamViewer
    Considered Both Products
    SAP
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    77 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    59 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    51 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    55 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    SAP Signavio Process Transformation SuiteTeamViewer
    Reporting & Analytics
    Comparison of Reporting & Analytics features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    7.1
    60 Ratings
    8% below category average
    TeamViewer
    -
    Ratings
    Dashboards7.259 Ratings00 Ratings
    Standard reports7.257 Ratings00 Ratings
    Custom reports7.08 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    7.4
    75 Ratings
    12% below category average
    TeamViewer
    -
    Ratings
    Process designer8.171 Ratings00 Ratings
    Process simulation7.366 Ratings00 Ratings
    Business rules engine7.122 Ratings00 Ratings
    SOA support7.442 Ratings00 Ratings
    Process player7.347 Ratings00 Ratings
    Support for modeling languages7.549 Ratings00 Ratings
    Form builder7.140 Ratings00 Ratings
    Model execution7.740 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    7.5
    57 Ratings
    10% below category average
    TeamViewer
    -
    Ratings
    Social collaboration tools7.557 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    7.8
    49 Ratings
    4% below category average
    TeamViewer
    -
    Ratings
    Content management7.849 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    -
    Ratings
    TeamViewer
    8.8
    69 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.870 Ratings
    Remote Administration
    Comparison of Remote Administration features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    -
    Ratings
    TeamViewer
    8.9
    554 Ratings
    4% above category average
    File transfer00 Ratings8.9522 Ratings
    Instant message00 Ratings8.9482 Ratings
    Access to sleeping/powered-off computers00 Ratings7.6367 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2144 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    -
    Ratings
    TeamViewer
    8.0
    49 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.049 Ratings
    Remote Access
    Comparison of Remote Access features of SAP Signavio Process Transformation Suite and TeamViewer
    Feature
    SAP Signavio Process Transformation Suite
    -
    Ratings
    TeamViewer
    8.6
    82 Ratings
    5% above category average
    Attended device access00 Ratings9.281 Ratings
    Unattended device access00 Ratings8.878 Ratings
    Mobile device access00 Ratings8.072 Ratings
    Virtual device access00 Ratings8.668 Ratings
    Multiple-display support00 Ratings8.669 Ratings
    Multiple concurrent sessions00 Ratings8.471 Ratings
    Best Alternatives
    SAP Signavio Process Transformation SuiteTeamViewer
    Small Businesses
    Process Street
    Score8.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Signavio Process Transformation SuiteTeamViewer
    Likelihood to Recommend
    7.6
    (79 ratings)
    8.8
    (612 ratings)
    Likelihood to Renew
    8.6
    (4 ratings)
    8.1
    (68 ratings)
    Usability
    7.0
    (2 ratings)
    9.0
    (59 ratings)
    Availability
    7.3
    (2 ratings)
    9.1
    (6 ratings)
    Performance
    6.3
    (2 ratings)
    9.1
    (6 ratings)
    Support Rating
    7.2
    (33 ratings)
    9.2
    (51 ratings)
    In-Person Training
    7.0
    (1 ratings)
    9.1
    (2 ratings)
    Online Training
    7.0
    (1 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    7.7
    (41 ratings)
    8.7
    (167 ratings)
    Configurability
    8.0
    (2 ratings)
    8.4
    (5 ratings)
    Contract Terms and Pricing Model
    7.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    9.1
    (5 ratings)
    Product Scalability
    8.6
    (2 ratings)
    9.1
    (6 ratings)
    Professional Services
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.4
    (2 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    9.1
    (6 ratings)
    User Testimonials
    SAP Signavio Process Transformation SuiteTeamViewer
    Likelihood to Recommend
    SAP
    Pros: 1. It reduces technical debt and accelerates a smooth transition, while harmonizing across data migration regions which replaces the legacy customization that are not for S4/HANA. 2. It cuts operational cost by 30% - 40% and improves SLA adherence, while process intelligence identifies duplicate or redundant approval steps when we know SAP ecosystems ties all modules together for better data insights. Cons: 1. Complicated and costly for small businesses. 2. Mature process required for better data feeding and data insights. 3. If non-SAP system data feed might cause misleading and incomplete data insights
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    SAP
    • Location agnostic (or home office agnostic) collaboration in virtual workshops
    • Internally within the team or with clients, I can prepare, gather materials, and lead during a workshop or meeting with SAP Signavio Process Transformation Suite and feel incredibly positioned as the facilitator. Whether in real time or in an asynchronous manner.
    • The combination of highly adaptable and visual work with collaborative tools like forms, comments, timers, and point voting transforms it into a tool I use frequently.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    SAP
    • For businesses looking to improve their current business processes, I think SAP Signavio Process Transformation Suite is incredibly well-suited.
    • In my opinion, SAP Signavio Process Transformation Suite excels in sectors with strict regulatory requirements.
    • I think SAP Signavio Process Transformation Suite is the best option when teams from several departments must work together on process design or improvement initiatives because of its real-time collaboration capabilities.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    Signavio is part of our process ownership and is key for visible of end-to-end process
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    SAP
    Really great and well designed
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Yes its always available
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    SAP
    Everything is very fast
    Incentivized
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    SAP
    i contacted support via sap for me via the person who implemented and also via our customer support executive. all 3 channels i was satisfied. of course it was the slowest via the ticket, but even that one i got proper solution in relatively OK time frame
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    SAP
    Real useful trainings and hand ons
    Incentivized
    Read full review
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    SAP
    Very complete and useful for day to day operations
    Incentivized
    Read full review
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    SAP
    Training is taking way longer than expected. We have had more than 50 hours of training and still do not feel proficient enough to do anything meaningful with Process Intelligence. The Process Insights are pretty intuitive but does take a willingness to dig in and explore, but in general good right out of the box.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    We were able to end the use of archive versions thanks to SAP Signavio Process Transformation Suite, and everyone has access to the most recent archive. Mac and Windows users can collaborate on a single document. A design tool that spans the concept phase, design phase, and delivery to engineering
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    Not really, its easy to comprehend
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Scalability
    SAP
    Definitely a 10!
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    SAP
    • With the help of Signavio, we are now much more operationally efficient, which saves money and makes better use of our resources.
    • The software's emphasis on collaboration has encouraged innovation within our teams, resulting in original solutions and better project outputs.
    • Compliance is crucial for our sector. We have lowered the danger of regulatory problems by maintaining stringent compliance standards with the aid of Signavio.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    SAP Signavio Process Transformation Suite Screenshots

    Screenshot of SAP Signavio Process InsightsScreenshot of SAP Signavio Process Intelligence - InvestigationScreenshot of SAP Signavio Process Intelligence - DashboardsScreenshot of SAP Signavio Journey Modeler - Journey Complexity ScoreScreenshot of SAP Signavio Process Explorer - Best practice and process knowledgeScreenshot of SAP Signavio Process Manager - Live Insights

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.