17 Ratings
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Score 5.1 out of 100
40 Ratings
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Score 2 out of 100

Likelihood to Recommend

Scoop.it Content Director

Scoop.it does have collaboration features so you can have more than one admin add content to a topic, but there is no platform for collaboration or drafting of content. It is easy to try out the free version and get a good idea of what the application does, and then add on features from there
Thomas Listerman | TrustRadius Reviewer

Shoutlet (Discontinued)

I think Shoutlet is an excellent tool for any mid-sized to larger company looking to improve their social strategy. While it does have some minor improvements that can be made, it's overall an impressive way to mass post to multiple networks and interact and engage with your followers in the social space. I feel at this time that a smaller company could probably benefit from a lesser in-depth version of this tool at this time
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Scoop.it Content Director
Shoutlet (Discontinued)
8.0
Filtering out noise/spam
Scoop.it Content Director
Shoutlet (Discontinued)
8.0

Publishing

Scoop.it Content Director
Shoutlet (Discontinued)
8.3
Content planning and scheduling
Scoop.it Content Director
Shoutlet (Discontinued)
8.0
Audience targeting
Scoop.it Content Director
Shoutlet (Discontinued)
8.0
Workflow management
Scoop.it Content Director
Shoutlet (Discontinued)
9.0

Engagement

Scoop.it Content Director
Shoutlet (Discontinued)
9.0
Automated routing and prioritization
Scoop.it Content Director
Shoutlet (Discontinued)
9.0
Customer interaction histories
Scoop.it Content Director
Shoutlet (Discontinued)
9.0

Marketing

Scoop.it Content Director
Shoutlet (Discontinued)
8.7
Lead generation
Scoop.it Content Director
Shoutlet (Discontinued)
8.0
Content marketing
Scoop.it Content Director
Shoutlet (Discontinued)
9.0
Campaigns and promotions
Scoop.it Content Director
Shoutlet (Discontinued)
9.0

Channel coverage/integration

Scoop.it Content Director
Shoutlet (Discontinued)
9.0
Twitter
Scoop.it Content Director
Shoutlet (Discontinued)
9.0
Facebook
Scoop.it Content Director
Shoutlet (Discontinued)
9.0
LinkedIn
Scoop.it Content Director
Shoutlet (Discontinued)
9.0
Google+
Scoop.it Content Director
Shoutlet (Discontinued)
9.0

Reporting/analytics

Scoop.it Content Director
Shoutlet (Discontinued)
7.7
Campaign success analytics
Scoop.it Content Director
Shoutlet (Discontinued)
8.0
Real-time tracking
Scoop.it Content Director
Shoutlet (Discontinued)
8.0
Competitor analysis
Scoop.it Content Director
Shoutlet (Discontinued)
7.0

Pros

Scoop.it Content Director

  • Provides suggestions daily for each of your topics depending on keywords you choose. There is no guesswork about what to share.
  • Allows sharing of your content to various social media outlets with the touch of a button. Your content gets spread quickly.
  • Your own beautiful front page functions as your website. It shows the curator profile, and all your topics.
Penelope Silvers | TrustRadius Reviewer

Shoutlet (Discontinued)

  • The ability to manage and publish to various social accounts from one platform. This feature helped us to have a cohesive social strategy and saved us a lot of time having to go back and forth between accounts.
  • The module that allowed us to build contests and custom landing pages was perhaps my favorite part. For the contests, it proved to be ultra convenient to be able to build, host and run social promotions through the same platform that housed our social accounts and lists. From a landing-page-design standpoint, it was also wonderful and time-effective for each individual department to be able to build professional and dynamic pages themselves rather than tasking it to our web designers who really didn't have the time.
  • I was also very pleased with the customer service we received from the Shoulet team. From the original demo, to the training sessions, all the way through to back-end service maintenance, everyone we dealt with was available, accommodating and friendly. Not entirely common in this day in age.
Anonymous | TrustRadius Reviewer

Cons

Scoop.it Content Director

  • When we first implemented the usage of Scoop.it the topics of search were very limited, but as the popularity grows, so does the number of searchable topics.
Casey Gold | TrustRadius Reviewer

Shoutlet (Discontinued)

  • I would like to see Shoutlet improve the usability of their "Shoutlet Profiles" module. It has improved over time, but I would like to see more individual user metrics such as affinity, time spent engaged per user, and monthly interactions by user.
  • I would also like to see Shoutlet redesign their "manage urls" module and URL shortener. The shortener works well, but I would like the interface to be more user friendly, and be able to access it throughout the rest of the tool. Perhaps in a slide out drawer.
  • Unfortunately, Shoutlet does not offer a Pin scheduling tool at this time. This would be a HUGE asset for them to have.
Cailey Pickett | TrustRadius Reviewer

Likelihood to Renew

Scoop.it Content Director

Scoop.it Content Director 9.7
Based on 8 answers
Right now, it does not cost me anything. I am extremely happy with the service and product. It serves my needs for research.
Deborah Banker | TrustRadius Reviewer

Shoutlet (Discontinued)

Shoutlet (Discontinued) 1.3
Based on 24 answers
While I do not have direct control over the renewal of our contract, I am definitely lobbying to not only renew the contract, but expand our contract with Shoutlet to include more of our company's accounts in our Shoutlet account for the many reasons already stated. By pulling all of our accounts, pages and platforms into one media management tool, we'll be able to better serve our fans, members, patients and employees. It will cut down time it takes for us to post across our entire company's breadth of social media options while sharing more easily between locations and entities. For medium and large scale enterprises, Shoutlet is hard to beat.
Lisa Adams | TrustRadius Reviewer

Usability

Scoop.it Content Director

Scoop.it Content Director 9.0
Based on 1 answer
Well thought out UI
Anonymous | TrustRadius Reviewer

Shoutlet (Discontinued)

Shoutlet (Discontinued) 7.7
Based on 4 answers
While some things do require a little training, a quick phone training session or reading an online guide usually suffices. I've never needed multiple training sessions for any part of Shoutlet. As someone with very little coding/programming background (read: absolutely none), I am always able to accomplish what is needed without feeling over my head or needing help.
Lisa Adams | TrustRadius Reviewer

Reliability and Availability

Scoop.it Content Director

Scoop.it Content Director 10.0
Based on 1 answer
The search engine housed within Scoop it delivers the most up to date articles based on the criteria I have provided it.
Deborah Banker | TrustRadius Reviewer

Shoutlet (Discontinued)

Shoutlet (Discontinued) 7.3
Based on 1 answer
No answer on this topic is available.

Performance

Scoop.it Content Director

No score
No answers yet
No answers on this topic

Shoutlet (Discontinued)

Shoutlet (Discontinued) 7.3
Based on 1 answer
In general, the software works really well. I get weird errors for time to time. Tech Therapy does a great job helping when things go awry
Lisa Adams | TrustRadius Reviewer

Support Rating

Scoop.it Content Director

No score
No answers yet
No answers on this topic

Shoutlet (Discontinued)

Shoutlet (Discontinued) 7.3
Based on 1 answer
I feel that the level of support I get from Shoutlet is far beyond the level of support I've received from other companies in a variety of services. It would be nice to have a regular update from Tech Therapy that lists out any potential bugs they're working to fix for the various browsers they support. Sometimes I wonder if I'm experiencing an issue simply because I use Firefox vs. Chrome.
Lisa Adams | TrustRadius Reviewer

Alternatives Considered

Scoop.it Content Director

We used both social sites and as a personal preference, I liked Scoop.it considerably more because of the layout of the site and the ease of the user experience. It was also much easier to share content. I like to think of Scoop.it as the "short, sweet and to the point" website that gives me exactly what we need, when we need it and the manner in which it easiest to use.
Casey Gold | TrustRadius Reviewer

Shoutlet (Discontinued)

Shoutlet is infinitely more advanced than SocialMadeSimple. It is a much more complex and in-depth platform. We actually changed to SocialMadeSimple after Shoutlet and I miss how easy to use and advanced it was in comparison. It was a money decision but if they were the same price, I would absolutely insist we go back
Meg Ruggieri | TrustRadius Reviewer

Return on Investment

Scoop.it Content Director

  • I'm afraid we haven't been able to measure ROI, but we definitely have a stronger, more graphic impact in social media
Anonymous | TrustRadius Reviewer

Shoutlet (Discontinued)

  • Allows our small staff to provide our clients with world-class service and data.
  • Exponentially improved fan base expansion for our clients.
  • Rapid response for customer service issues for clients - allowing us to help our clients prevent their social media presence from becoming the Complaint Department, rather a true community of fans and supporters of a brand.
Dan Geary | TrustRadius Reviewer

Screenshots

Shoutlet (Discontinued)

Pricing Details

Scoop.it Content Director

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Scoop.it Content Director Editions & Modules

Edition
Scoop.it Content DirectorFrom $333/month1
  1. Billed annually
Additional Pricing Details

Shoutlet (Discontinued)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shoutlet (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Scoop.it Content Director
9.9
Shoutlet (Discontinued)
8.0

Likelihood to Renew

Scoop.it Content Director
9.7
Shoutlet (Discontinued)
1.3

Usability

Scoop.it Content Director
9.0
Shoutlet (Discontinued)
7.7

Reliability and Availability

Scoop.it Content Director
10.0
Shoutlet (Discontinued)
7.3

Performance

Scoop.it Content Director
Shoutlet (Discontinued)
7.3

Support Rating

Scoop.it Content Director
Shoutlet (Discontinued)
7.3

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