TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SeekOut

    Score6.2 out of 10
    N/ASeekOut is a people-first platform that helps organizations hire, grow, and retain great talent. They aim to empower companies with a clear picture of their current and future talent by combining internal and external data backed by actionable analytics.N/A

    Sprinklr Insights

    Score7.5 out of 10
    N/ASprinklr Insights is a Market Intelligence platform that provides enterprises with consumer, competitor, and market data across more than 30 channels. It centralizes Social Media Monitoring, Brand Intelligence, Voice of the Customer, crisis-management, and Competitive Intelligence workflows on one platform. Sprinklr Insights analyzes conversations from social, digital, news, review, and owned-data sources to help teams monitor audiences, reputation, market trends, and brand performance.…N/A
    Pricing
    SeekOutSprinklr Insights
    Editions & Modules
    No answers on this topic
    Sprinklr Insights
    Custom, quote-based pricing
    per year
    Offerings
    Pricing Offerings
    SeekOutSprinklr Insights
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    SeekOutSprinklr Insights
    Considered Both Products
    SeekOut
    No answer on this topic
    Sprinklr
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    188 Answers
    96%
    Would buy again
    24 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    122 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    198 Answers
    100%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    85 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    98 Answers
    100%
    Implementation went as expected
    18 Answers
    Features
    SeekOutSprinklr Insights
    Talent Intelligence
    Comparison of Talent Intelligence features of SeekOut and Sprinklr Insights
    Feature
    SeekOut
    8.0
    161 Ratings
    5% above category average
    Sprinklr Insights
    -
    Ratings
    Existing Skills Mapping/Lanscaping8.6139 Ratings00 Ratings
    Bias-Mitigating Algorithms7.9120 Ratings00 Ratings
    Diversity Reporting8.7152 Ratings00 Ratings
    AI-Based Role Definition7.8111 Ratings00 Ratings
    Candidate Modelling7.8125 Ratings00 Ratings
    Talent Rediscovery7.9110 Ratings00 Ratings
    Automated Candidate Evaluation/Scoring7.2106 Ratings00 Ratings
    Internal Mobility Recommendations7.870 Ratings00 Ratings
    At-Risk Talent Scoring7.661 Ratings00 Ratings
    ATS Integrations8.897 Ratings00 Ratings
    Best Alternatives
    SeekOutSprinklr Insights
    Small Businesses
    hireEZ
    Score7.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Indeed Resume
    Score8.8 out of 10
    HG Insights Platform
    Score9.2 out of 10
    Enterprises
    Indeed Resume
    Score8.8 out of 10
    HG Insights Platform
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SeekOutSprinklr Insights
    Likelihood to Recommend
    8.8
    (220 ratings)
    8.1
    (27 ratings)
    Likelihood to Renew
    1.6
    (11 ratings)
    -
    (0 ratings)
    Usability
    3.0
    (7 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.2
    (204 ratings)
    7.4
    (3 ratings)
    Online Training
    7.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.5
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    SeekOutSprinklr Insights
    Likelihood to Recommend
    SeekOut
    Diversity teams use this, and powerfilters are very helpful. When looking for volume, Seek out other terms to find relevant profiles well. For example, it might map other candidates with similar terms at the end of the pool search. Also, the bias reducer filter helps make sure there is less bias towards a hiring manager and the recruiters.
    Incentivized
    Read full review
    Sprinklr
    Sprinklr Modern Research offers us a good amount of coverage when we want to search for our chosen keywords or brand mentions across the wider social & news landscape. Certain platforms are of course harder to track than others, while others offer a huge amount of opportunity and Sprinklr does a fantastic job of visualising this. We find that image recognition is one area where there is room for improvement.
    Incentivized
    Read full review
    Pros
    SeekOut
    • It is customized with boolean search and allows users to merge the keywords with advanced features to get best results.
    • With complex keywords, it searches till best possible outcomes by utilizing powerful filters.
    • It’s basic features is to find the best capable candidates, it sends users personalized messages through email.
    Incentivized
    Read full review
    Sprinklr
    • Product Insight — Being able to add in our products so we can have positive and negative insights.
    • Community Insights — We were able to watch out community and see what they were talking about.
    • Crisis Monitoring — Being able to have dashboards that would monitor for crises across the internet.
    Incentivized
    Read full review
    Cons
    SeekOut
    • SeekOut needs better updates to the backend repository, LI. Several times, when pulled through, SeekOut pulled up LI profiles that were not up to date compared to when searched on LI directly.
    • It would be helpful to have better/more updated phone information. As noted in the previous screen, approx. 50% of phone contact information is spot-on, however capturing more up to date information for phone would be helpful.
    • Although picky, having different colors for screens to highlight areas would be helpful. Working late at night, which many times do, the screens are similar in color and brightness, and it would be beneficial to have more distinguishment in colors or brightness so as not to blend.
    Incentivized
    Read full review
    Sprinklr
    • Include more sources in listening, every time we share listening data with a wider team we also make them aware of listening limitations as our data is very often challenged
    • 'Uncategorized' age category in demographics for listening - it's always a majority which doesn't look great
    • Overall the main feedback is that there is so much data available but it's very difficult to extract any insights from listening/benchmarking. Some inspiration/advice would be much appreciated.
    Incentivized
    Read full review
    Likelihood to Renew
    SeekOut
    This platform tends to give you applicants who are not necessarily looking for new opportunities. I have had people be upset that I contacted them or sought them out on LinkedIn. This can be troublesome when the only thing I am trying to do is find qualified applicants. I need active people, who dont mind a cold call
    Incentivized
    Read full review
    Sprinklr
    No answers on this topic
    Usability
    SeekOut
    Using SeekOut is very intuitive. Lots of multi-select boxes, toggle switches, and keyword boxes. If you have any experience with LinkedIn Recruiter, SeekOut is not a far jump in learning how to use it effectively. I will say that adding candidates to projects doesn't necessarily feel like an intuitive process after you've been redirected to LinkedIn to look at a candidate's profile
    Incentivized
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    Sprinklr
    The interface is user-friendly and quite intuitive. However, the tool is very complete and the app can seem a bit dense at times with a lot of different places and categories. It just takes a bit of time to adjust before being a great tool
    Incentivized
    Read full review
    Support Rating
    SeekOut
    We have not needed to get in touch with the support team during our time using SeekOut because someone else in our company takes care of that matter. Overall, we have been very satisfied with the ease of use and self-sufficiency of SeekOut and have not found the need to contact the support team.
    Incentivized
    Read full review
    Sprinklr
    We have had some good experiences, especially during renewal periods, but support has suddenly disappeared when the renewal is completed. Also, while we have multiple teams, those deemed more important or more likely to expand their purchase are given more attention. This decision comes from Sprinklr, not internally, so they are prioritizing support for teams which are actually not the teams paying the majority of the money for the service.
    Incentivized
    Read full review
    Online Training
    SeekOut
    We had an online tarining with all the recruiters. The trainer was very good, and enthusiast as well. He explained everything very detailed, showed how to search which kind of functions are in Seekout. He showed the program by using examples of search. We could ask questions at the end, and he told that we can contact him any time.
    Incentivized
    Read full review
    Sprinklr
    No answers on this topic
    Implementation Rating
    SeekOut
    Once the licenses were purchased we were sent an email to activate our account. From there we had full access to the platform and a training was set up. Since I had used SeekOut previously I understood the dynamics of the platform and was able to use it instantly.
    Incentivized
    Read full review
    Sprinklr
    No answers on this topic
    Alternatives Considered
    SeekOut
    We selected SeekOut as an extra level of sourcing and the intention was not to use LI anymore. They do not stack up because we are able to DM candidates, or they can message us asking questions, set up screens, send resumes, etc. You can not do that on SeekOut.
    Incentivized
    Read full review
    Sprinklr
    They are not included in all the things. It is integrated with different AI technologies. I like working with the Sprinklr team and building my own dashboards for new initiatives. The insights presented about the market are unmatched. See what people say about my brand or category like the hashtag research function for Instagram and Twitter. It would even suggest hashtags. Ease of use—from bullion coding/keyword building to analytics dashboarding
    Incentivized
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    Return on Investment
    SeekOut
    • Talent Intelligence and market data help us become more of a talent partner to Hiring Manager and leadership
    • SeekOut helps us source from underrepresented groups
    • SeekOut provides automatic candidate reach out campaigns and follow ups which increase response rates and decrease time to fill
    Incentivized
    Read full review
    Sprinklr
    • It has definitely improved our analytical insights by making the platform flexible enough to be able to deep dive and pull up a report on any metric and drive it.
    • Real-time data is the boss of all. It helps us fix things with engagement team before the damage is done.
    • User friendly UI has made it easy to operate and increase productivity.
    Incentivized
    Read full review
    ScreenShots