ServiceTitan vs. VanillaSoft
ServiceTitan vs. VanillaSoft
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceTitan | N/A | ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual… | $125 per technician/per month | |
VanillaSoft | Small Businesses (1-50 employees) | VanillaSoft is a solution for managing inside sales and lead management processes. The vendor says typical CRM software requires manual intervention and decision making by salespeople before they ever pick up the phone or send an email. In comparison, the vendor says VanillaSoft facilitates faster, more productive sales conversations. The vendor’s value proposition is that data-driven workflows and automated functionality let salespeople focus on selling -- not operating software.… | N/A |
ServiceTitan | VanillaSoft | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | VanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS | ||||||||||||||
More Pricing Information |
ServiceTitan | VanillaSoft | |
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Top Pros |
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Top Cons |
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ServiceTitan | VanillaSoft | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Mixmax Score 8.8 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Groove, a Clari company Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ServiceTitan | VanillaSoft | |
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Likelihood to Recommend | 7.8 (12 ratings) | 8.3 (88 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (3 ratings) |
Usability | - (0 ratings) | 9.0 (3 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.9 (3 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (3 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Ease of integration | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 9.0 (2 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (2 ratings) |
ServiceTitan | VanillaSoft | |
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Likelihood to Recommend | ServiceTitan | VanillaSoft |
Pros | ServiceTitan | VanillaSoft |
Cons | ServiceTitan | VanillaSoft |
Likelihood to Renew | ServiceTitan No answers on this topic | VanillaSoft |
Usability | ServiceTitan No answers on this topic | VanillaSoft |
Reliability and Availability | ServiceTitan No answers on this topic | VanillaSoft |
Performance | ServiceTitan No answers on this topic | VanillaSoft |
Support Rating | ServiceTitan No answers on this topic | VanillaSoft |
In-Person Training | ServiceTitan No answers on this topic | VanillaSoft |
Online Training | ServiceTitan No answers on this topic | VanillaSoft |
Implementation Rating | ServiceTitan No answers on this topic | VanillaSoft |
Alternatives Considered | ServiceTitan | VanillaSoft |
Scalability | ServiceTitan No answers on this topic | VanillaSoft |
Return on Investment | ServiceTitan | VanillaSoft |
ScreenShots | ServiceTitan Screenshots | VanillaSoft Screenshots |