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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ShipStation

    Score7.7 out of 10
    N/AShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses…

    $9.99

    per month

    Vendavo

    Score8 out of 10
    N/AVendavo headquartered in Mountain View, California offers their price optimization and CPQ solution, with the goal of helping global manufacturers and distributors drive predictable, profitable outcomes.N/A
    Pricing
    ShipStationVendavo
    Editions & Modules
    Starter
    $9.99
    per month
    Bronze
    $29.99
    per month
    Silver
    $59.99
    per month
    Gold
    $99.99
    per month
    Platinum
    $149.99
    per month
    Enterprise
    $229.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ShipStationVendavo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ShipStationVendavo
    Considered Both Products
    Auctane (Stamps.com, Inc)
    No answer on this topic
    Vendavo
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    81%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    67%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    ShipStationVendavo
    CPQ
    Comparison of CPQ features of ShipStation and Vendavo
    Feature
    ShipStation
    -
    Ratings
    Vendavo
    8.0
    1 Ratings
    9% below category average
    Product configuration00 Ratings7.01 Ratings
    Configuration options00 Ratings6.01 Ratings
    Pricing rules00 Ratings9.01 Ratings
    Price adjustment00 Ratings9.01 Ratings
    Purchase history and open contracts00 Ratings9.01 Ratings
    Best Alternatives
    ShipStationVendavo
    Small Businesses
    No answers on this topic
    QuoteWerks
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    QuoteWerks
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Agentforce Revenue Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShipStationVendavo
    Likelihood to Recommend
    5.6
    (25 ratings)
    6.7
    (5 ratings)
    Usability
    6.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (10 ratings)
    6.7
    (2 ratings)
    User Testimonials
    ShipStationVendavo
    Likelihood to Recommend
    Auctane (Stamps.com, Inc)
    I do - and have - recommended them to other businesses. If they had taken care of the USPS pickup option and started supporting Rollo printers again I would have given them a 10. But a year with no resolution is unacceptable. Everything else about them is excellent. When I do have issues I'm usually able to contact someone via live chat and get it resolved. They are glitchy on occasion, but what piece of modern technology isn't.
    Incentivized
    Read full review
    Vendavo
    Vendavo is well suited for large organizations with complex pricing scenarios. Vendavo is very flexible to implement to different businesses. Global processes can be done in Vendavo with a single instance on most occasions with diverse business processes without compromising much of the current business processes.
    Incentivized
    Read full review
    Pros
    Auctane (Stamps.com, Inc)
    • Integration: It works so well I forget that it is a 3rd party solution sometimes.
    • Automation: You can set nested rules based on order details, really cutting down on the little things that slow down your fulfillment process.
    • Management: We almost never log into the admin side of BigCommerce thanks to ShipStation. ShipStation handles all of our day-to-day needs.
    Incentivized
    Read full review
    Vendavo
    • The charts and graphs that you can pull from Vendavo are easy to read, and easy to work with.
    • Reporting - You can save individual reports and run them consistently. They are also easy to tweak for a more specific application.
    • Export capabilities were great, it was easy to grab data from Vendavo.
    Incentivized
    Read full review
    Cons
    Auctane (Stamps.com, Inc)
    • For years users have requested UPS End of Day Report for Driver to Scan. Shipstation Refuses to offer this and it means that Claims with the carrier are next to impossible to process as there is no PROOF the carrier received your package.
    • Customer Service is Seriously Lacking within the last 6-12 months. Repeated outages, problems, and their front-tier support has no insight as to how long the system will be down. Poor Response times for even the most basic of issues such as error logs so our cart can troubleshoot from their end.
    • The Status Page is inaccurate. 5 of the last 6 times when we had major issues their status page shows as 100%. Not a reliable gauge of up-time.
    Read full review
    Vendavo
    • Improve import function in the Profit Analyzer for bulk parts. Handles large part imports slowly.
    Incentivized
    Read full review
    Usability
    Auctane (Stamps.com, Inc)
    Its a very quick platform and being web based it does not require install for say viewing order's shipping status. For the shipping itself, there is a app that grabs data in near real time. Its an easy install and I have had next to no issues with the shipping aspect of the app.
    Incentivized
    Read full review
    Vendavo
    No answers on this topic
    Support Rating
    Auctane (Stamps.com, Inc)
    I have quarterly calls with my account rep to discuss metrics and performance to ensure we are remaining consistent without fulfillment and transit times. He is super friendly and knowledgable. Whenever I have questions, if he can't answer them himself, he gets me in contact with the appropriate person almost immediately.
    Incentivized
    Read full review
    Vendavo
    Support was not very responsive, and required added costs.
    Incentivized
    Read full review
    Alternatives Considered
    Auctane (Stamps.com, Inc)
    ShipStation is mainly used for automating and streamlining our shipping process. It doesn't track inventory or deal with fulfillment. ShipBob, on the other hand, is a fulfillment and shipping provider. (in addition to automation) Because our e-commerce business is still small and we're operating from our brick-n-mortar store, we don't have a need for ShipBob at the moment.
    Incentivized
    Read full review
    Vendavo
    I preferred Vendavo, but my price manager migrated to Tableau. I think because of the licencing costs of vendavo?
    Incentivized
    Read full review
    Return on Investment
    Auctane (Stamps.com, Inc)
    • It saves a lot of time being able to import the customer data.
    • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
    • It can save data such as your most common box sizes.
    Incentivized
    Read full review
    Vendavo
    • Helped drive better business decisions.
    • Increase in overall margin.
    • Better understanding of specific markets.
    Incentivized
    Read full review
    ScreenShots