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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Springbot

    Score6 out of 10
    N/ASpringbot aims to bring all the marketing capabilities large retailers have to small businesses at a fraction of the cost. Through Springbot, online stores will be able to leverage automated marketing on channels such as email, SMS, social and online ads. Business owners and marketers who find themselves wearing many hats can still send the right message at the right time with confidence. With an all-in-one marketing automation platform designed with ease of use in mind, business…

    $199

    for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.

    Pricing
    Shopify PlusSpringbot
    Editions & Modules
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    Platform Base Package
    $199/month
    for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
    Offerings
    Pricing Offerings
    Shopify PlusSpringbot
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—See website for pricing calculator for additional pricing options.
    More Pricing Information
    Community Pulse
    Shopify PlusSpringbot
    Considered Both Products
    Shopify
    No answer on this topic
    Springbot Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    25 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    22 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    Shopify PlusSpringbot
    Online Storefront
    Comparison of Online Storefront features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    Springbot
    -
    Ratings
    Product catalog & listings8.743 Ratings00 Ratings
    Product management8.644 Ratings00 Ratings
    Bulk product upload8.540 Ratings00 Ratings
    Branding8.442 Ratings00 Ratings
    Mobile storefront8.643 Ratings00 Ratings
    Product variations7.443 Ratings00 Ratings
    Website integration8.339 Ratings00 Ratings
    Visual customization8.343 Ratings00 Ratings
    CMS8.940 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    Springbot
    -
    Ratings
    Abandoned cart recovery8.842 Ratings00 Ratings
    Checkout user experience8.743 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    Springbot
    -
    Ratings
    eCommerce security8.642 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    Springbot
    -
    Ratings
    Promotions & discounts8.743 Ratings00 Ratings
    Personalized recommendations8.638 Ratings00 Ratings
    SEO8.643 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    Springbot
    -
    Ratings
    Order processing8.743 Ratings00 Ratings
    Inventory management8.242 Ratings00 Ratings
    Shipping8.042 Ratings00 Ratings
    Custom functionality8.142 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    -
    Ratings
    Springbot
    4.4
    3 Ratings
    55% below category average
    WYSIWYG email editor00 Ratings4.03 Ratings
    Dynamic content00 Ratings4.23 Ratings
    Ability to test dynamic content00 Ratings2.72 Ratings
    Landing pages00 Ratings8.21 Ratings
    A/B testing00 Ratings4.23 Ratings
    Mobile optimization00 Ratings4.03 Ratings
    Email deliverability reporting00 Ratings4.03 Ratings
    List management00 Ratings4.23 Ratings
    Triggered drip sequences00 Ratings4.03 Ratings
    Lead Management
    Comparison of Lead Management features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    -
    Ratings
    Springbot
    6.6
    3 Ratings
    18% below category average
    Lead nurturing automation00 Ratings4.03 Ratings
    Lead scoring and grading00 Ratings9.11 Ratings
    Data quality management00 Ratings4.03 Ratings
    Automated sales alerts and tasks00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    -
    Ratings
    Springbot
    5.2
    3 Ratings
    37% below category average
    Calendaring00 Ratings4.03 Ratings
    Event/webinar marketing00 Ratings6.41 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    -
    Ratings
    Springbot
    2.7
    2 Ratings
    95% below category average
    Social sharing and campaigns00 Ratings2.52 Ratings
    Social profile integration00 Ratings3.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    -
    Ratings
    Springbot
    4.2
    3 Ratings
    56% below category average
    Dashboards00 Ratings4.23 Ratings
    Standard reports00 Ratings4.23 Ratings
    Custom reports00 Ratings4.23 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Shopify Plus and Springbot
    Feature
    Shopify Plus
    -
    Ratings
    Springbot
    6.9
    3 Ratings
    10% below category average
    API00 Ratings4.23 Ratings
    Role-based workflow & approvals00 Ratings8.21 Ratings
    Customizability00 Ratings7.31 Ratings
    Integration with Salesforce.com00 Ratings7.31 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.31 Ratings
    Integration with SugarCRM00 Ratings7.31 Ratings
    Best Alternatives
    Shopify PlusSpringbot
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shopify PlusSpringbot
    Likelihood to Recommend
    8.8
    (45 ratings)
    3.8
    (5 ratings)
    Usability
    8.8
    (12 ratings)
    3.7
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    4.2
    (3 ratings)
    User Testimonials
    Shopify PlusSpringbot
    Likelihood to Recommend
    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
    Read full review
    Springbot Inc.
    Well Suited For:
    • Small businesses with small marketing teams.
    • Shopify Customers.
    • Small businesses that want more reporting/segmented lists.
    • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
    Less appropriate
    • Customer who are currently using Klaviyo.
    • Business who do not have a Shopify website.
    Read full review
    Pros
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    Springbot Inc.
    • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
    • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
    • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
    • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
    • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
    • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
    Incentivized
    Read full review
    Cons
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    Springbot Inc.
    • After our purchase, I let spring or know that I was currently too busy to implement the system and to put things on hold. They ignored this request and kept charging us a monthly fee without using any of their systems. I have only logged in once. Nothing has been set up. They can see that from their side.
    • After multiple emails back and forth their out was in the user agreement. I never asked for my money back only credit so I can regroup and when I have time get on to implant the systems. They tell me they don't do that.
    • They don't care about any of the customer's needs. They only care about charging you that monthly fee. Terrible bus plan. With enough bad feedback, they will suffer from such a narrow plan.
    • I wish we had actual information about the cons using the system. Unfortunately I was not given the opportunity to do unless I wanted to keep paying while not using the system.
    Read full review
    Usability
    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
    Read full review
    Springbot Inc.
    Springbot has top navigation that helps me quickly jump from emails to social, and reporting very easily.
    Read full review
    Support Rating
    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
    Read full review
    Springbot Inc.
    We have raved about Springbot's support because they always get back with us so quickly. Our rep, Jared has been phenomenal in helping us, always being available to chat with us and explaining some of the metrics with us so we can better understand. He completely handles our ads, checks on them, and lets us know when to update and why.
    Read full review
    Alternatives Considered
    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    Springbot Inc.
    Springbit is more expensive, more complicated and delivered less.
    Read full review
    Return on Investment
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    Springbot Inc.
    • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
    • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
    • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
    Incentivized
    Read full review
    ScreenShots

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.

    Springbot Screenshots

    Screenshot of Email Editor - Springbot's drag-and-drop email editor makes it effortless to design eye-catching, branded emails that look great on any device!Screenshot of Automations Editor - Springbot's automations editor let's you easily create automations for common use cases like abandoned cart, and it gives you the ability to build highly customized automations to fit your store's needs.Screenshot of SMS Marketing - Springbot makes SMS marketing simple with text-to-join campaigns that allow you to use custom keywords related to your brand. Combine SMS with the power of automation flows to enhance your multichannel marketing strategy.Screenshot of Social Hub - Springbot's Social Hub helps you streamline your content and marketing efforts, so you can do it all in one place — post, schedule, track metrics and more!Screenshot of Online Ads - Increase your site traffic and bring shoppers back to your store's site with prospecting and retargeting ads.Screenshot of Reporting and Dashboards - Make data-driven decisions by tracking important metrics for your site traffic, product categories and marketing efforts. Get more insights about your ideal customer profile.