Exclaimer vs. SignatureSatori

We needed to move away from self-designed signatures (or rather, signatures that staff were provided when they joined the company) and move to a more uniform solution that would allow us to make important changes forcibly appear on all emails - these were namely terms and conditions, especially during times of difficulty such as covid. Whilst this was a requirement, each branch had specific information such as a number and postcode, and some even had their own specific branding. It was vital that we be able to make a signature but still be able to control what does and doesn't apply.

Incentivized

I didn't find any errors or bugs in your font, so there is no crash. So I always recommend it when it comes to subscription requests.

Incentivized

• Allows for easily customizing the templates for the signatures.
• Allows uploading custom logos or banners to be applied in the different signatures
• Allows assigning specific signatures to groups of users
• Connects easily with all Google Suite email accounts within the organization

Incentivized

• Sending bulk emails.
• Generation of electronic signature.
• Contract signature request.

Incentivized

• Exclaimer's campaign rotation feature is not under campaigns and could be more intuitively placed within the platform.
• It would be helpful if they had an infographic to guide not IT but everyday users through initial set up and use. They do have great videos, but the impatient people need an infographic.
• Exclaimer's language in the platform can be a little clunky. It might be good to have it reviewed by Americans and Brits and try and find a happy medium that is relatively intuitive for both.

Incentivized

• There's nothing to complain about, all the features they provide, they do very well.

Incentivized

We are extremely satisfied with overall performance, ease of use, support, affordability, etc. Anytime we have had any questions, the support or sales teams have been very prompt, courteous, and forthcoming in resolving any issues or getting the right information we are looking for to us. That said, I am confident that we will be renewing our subscription.

Incentivized

In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)

Incentivized

we haven't experienced any errors before

Incentivized

I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.

Incentivized

I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.

Incentivized

Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.

Incentivized

I have previously created an Exchange based solution for automatically generating signatures. This was effective for a smaller organisation, but came with a range of drawbacks: - Some programmatic knowledge was required by administrators - No visual editing was possible - Required a lot of manual interaction with Exchange Rules - It was difficult to create and manage multiple signature options

Incentivized

It has the same level as DocuSign but has several other features that its competitor does not have.

Incentivized

you can easily design more than one signature and spit it among the organisation

Incentivized

• Uniform feel for all emails sent by the organisation.
• Meets regulatory Compliance.
• Ability to send out the right phone numbers for the right departments.
• It is easy to onboard new staff with the correct details from day 1 (no setup is needed from the new starter).

Incentivized

• The use of it is a sure growth in business.

Incentivized